Unable to download itunes to my computer

I had problems with Itunes, I uninstalled it and tried to reinstall it again and I am not able to. Ray

Hello raymedic,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario

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HT1414 I am unable to download itunes to my computer, to use my ipod. I get HRESULT:0X80070002

I am unable to download itunes to my computer to use my ipod nano (old one) I keep getting the error HRESULT:0x80070002, can anyone help???? PLEASE!!!!!

Try:
Trouble installing iTunes or QuickTime for Windows

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

Unable to download iTunes on my second windows computer (64 bit). I got it fine on my first one. After downloading the program and installing it, I keep getting an error message:Apple Mobile Device Failed to Start. This happens wven when my IPhone 5c is t

I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

We are unable to find iTunes on your computer. (iPhone)

Trying to test in-app purchasing, so logged out of App Store, and now I cant log back in.
I have connectivity, because I can browse web. My App Store account is still correct, because I can successfully log in using my iPad.
The error message I get on my iPhone screen is weird, it says:
*One Moment Please.*
*Connecting to the iTunes Store.*
Loading...
*We are unable to find iTunes on your computer.*
*[I have iTunes] [Download iTunes]*
*If iTunes doesnt open, click the iTunes aplication login in Dock or Windows Task Bar.*

Suddenly, I have fixed this problem by download a free apps from the link refer to. Now my App Store / iTunes Store in my iPhone has been recovered. Very strange!

IPod Touch 4th Generation, can you use without downloading iTunes to your computer

My son got an iPod Touch for Christmas. When charged and turned on, it only shows a picture of a cord and the iTunes logo. We've been trying to download iTunes to my computer (asked question over at iTunes forum as keep receiving 'iTunesSetup.exe is not a valid 32bit application' error and will not download, dial up, Toast, IE9) and can not get it done. I have been told there is no disc that can be sent to me to start iTunes on my computer. We've taken the iPod to a local WiFi spot but the screen will not change. (And could not download at the local WiFi spot iTunes to my computer either.)
Is there anyway to start this iPod Touch without having iTunes downloaded to your computer? This was not mentioned anywhere when I bought the iPod for Christmas and we are very upset that he has been unable to even use his present. No one in my community knows how to fix this, no one has WiFi and the local WiFi spot, I have already sat there for 6 hours trying to get this done and keep getting this error.
We are very disgusted with the whole business and have gone out and bought him something of his choosing and are about ready to nix the whole business with iPods, iPads and anything 'i' related between myself, my family, and my whole community because we feel its wrong to have something that can't be used unless you have faster than dial up service. What's the point of getting anything from Apple if you can't use it do to the area you live in not having reception or satelite service? It still boggles my mind that they can't send me a disc to correct this.
Can someone give me some suggestions on how to get his iPod working since we can't get iTunes downloaded to anyone's computer out where I live?

If you're getting the "iTunesSetup.exe is not a valid 32bit application" error, it likely means that you may have tried to download the 64bit iTunes Setup exe (application). You mentioned you couldn't download because you have dialup, However, even with dialup you should be able to download iTunes. You can go to the following apple site and scroll down and click on the Windows 32 bit version of iTunes. On dialup it will take a while to download, but it can be done. See if this helps.
http://support.apple.com/kb/DL1103

I am unable to download iTunes (10.5.2).

I am unable to download iTunes (10.5.2).
When I attempt to download I get an error message which reads:
"Apple Software Update
Errors occured while installing the updates. If the problem persists, choose Tools>Download Only and try installing manually."
I have done the Tools>Download Only and tried installing manually. When I do this procedure I get an error message which reads:
"Apple Software Update
iTunes has an invalid signature. The download has been removed."
I went to the "Trouble installing iTunes or Quicktime for Windows" help section and deleted Temp folder and restarted the computer, but I am getting all the same error messages.
I hesitate to uninstall iTunes and reinstall because I am afraid that I will loose all of my music, podcasts and pictures.
My iTunes also will not download my most recent podcasts.
Can you tell me what to do to correct these problems?

I never had to uninstall iTunes to reinstall a new version, that included 10.5. What happens when you try to download iTunes 10.5?
How are you trying to download it? From the Apple website or the iTunes/Apple software updater?

Unable to download iTunes 10.7 on my Macbook (using OSX 10.5.8). Thx

Unable to download iTunes 10.7 on my Macbook, hence, cannot use my iphone 5. How could I upgrade my OSX?( apart from buying a new Macbook, thx)

You need OSX 10.6.8 at least. Read the link below on getting 10.6 at least, then update online to 10.6.8. Depending upon your model computer you might be able to go beyond 10.6.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from their online store.
In the future do not buy new devices until you are sure you can run them on your computer. Read the 8 point medium gray print on a light gray background Apple uses to tell you on each box what system requirements are for each device.

HT1349 I'm trying to download iTunes to my computer but I keep getting this message: "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privilges to start system services." ????

I have been trying to download iTunes on my computer without success. I keep getting a message:
"Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privilges to start system services."
What does an Apple Mobile Device have to do with my computer -- what am I missing here?
AraSaLa

Hello AraSaLa,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend the following article for the issue you described:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you continue to experience issues with the installation of iTunes, I recommend continuing with the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

Unable to install itunes for new computer with windows 8

unable to install itunes for new computer with windows 8
states this app unable to run on this PC

Hello jgrn76,
It sounds like you are getting an error stating that the iTunes installer cannot be run on your computer. I would try downloading the 64 bit version of iTunes from here:
iTunes 11.1.3 for Windows (64-bit)
http://support.apple.com/kb/DL1615
If issues persist when trying to install it, I would try running through the steps in the article named:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Otherwise, would you mind elaborating a bit on what the error message says, word for word?
Thank you for using Apple Support Communities.
Regards,
Sterling

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find a pth to any folders containning installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed com

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so much

Should the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT1363 unable to download itunes exe file

unable to download itunes exe. file what am I not doing correctly

Go to the top of this page and click on "iTunes". In the resulting window click on "Download" and you will be offered the version appropriate for your computer.

We are unable to find iTunes on your computer when having itunes installed!

A year ago i installed iTunes on my computer when i bought my iPod. I never used the iTunes store. Since a week i have an iPhone and i want to install some apps, like whats app.
So i got myself a click and buy account (since I have no creditcard), put money on that account, went to my iTunes store, clicked on the whatsapp button, selected click and buy as my paring method, loged in, and then in the loading fase to iTunes store it says:
"one moment please"
"connecting to THE iTunes store"
"loading..."
"we are unable to find iTunes on your computer"
I Can then tap 2 boxes:
I have iTunes and download iTunes
I tried the first, but the link that appears doesnt help.
I even deinstalled my iTunes to install it again! And still no success.
I have no Norton security or whatever, just Windows firewall.
So i guess it cant be a firewall error or something.
Does anyone know the solution to this problem?
You would really help me!

I have no Norton security or whatever, just Windows firewall.
So i guess it cant be a firewall error or something.
We'd better check the Windows firewall, just in case:
[How to enable iTunes in the Windows Vista and Windows 7 Firewall|http://support.apple.com/kb/HT2553]

HT1459 cannot download itunes to my computer have received error message that cannot download and open itunes because the support piece did not download....please help

Question: I cannot successfully download itunes to my computer I have tried several times and every time after the download it says that I was unable to get the support piece and therefore cannot open itunes......please help.

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT5318 unable to download iTunes 10.6.3

I am unable to download iTunes 10.6.3. I get this message:
The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs.
Can you help?
Thank you

Hi Tidy,
So there are two words being used here - Update (which my laptop won't let me do
The word "Update" indicates to me that you are talking about installing a "Software Update", using the Software Update application provided as part of the Mac OS X system. This can be accessed in a variety of ways, including from the Apple Menu or from the System Preferences Software Update Preference pane.
updates) and Install - using the 10.6.3 I have just downloaded - so are you telling me to
The word "Install" here is used by you to indicate running a package installer that is bundled (wrapped) in a disk image (.dmg) file.
The short answer is, regarding the installation of the software update, is that these to ways of installing an update to a particular Apple application are identical in terms of what you end up with for that application. It doesn't matter which mechanism one uses to install the update.
The details of what the Software Update application does are something like this:
- it checks a database of what is installed on your computer system against Apple's database of what versions of applications are current for the version of Mac OS X installed on your computer, and the computer hardware itself
- it then offers to the user/system administrator, a list of available updates
- when an available update is chosen, such as iTunes 10.6.3, the Software Update application downloads either the same installer package contained in the disk image, or the disk image itself - I'm not 100% sure which.
- in either event, it then runs the installer package. This is the same installer package you run if you mount the .dmg disk image and run the installer package manually.
- the target application, located in the /Applications folder, is then updated.
in this case, the application iTunes would be updated from version 10.6.1 to version 10.6.3. There are none of your personal iTunes database files included in this application bundle, unless you have done something out of the ordinary and manually dropped files into the app bundle (unlikely, I think).
Your iTunes files are located in your home directory (folder), in the Music folder. These are largely unaffected by the upgrade of the iTunes application, except for the occasional new information that may be stored in your iTunes database that arrises from new functionalities of the iTunes application.
double click on 10.6.3 and install it in my applications folder - which will presumeably overwrite my 10.6.1 itunes?
So, as stated above, none of "your" iTunes stuff is located in the Applications folder. None of your music, movies, or settings are stored in the Applications folder.
cheers,
Roy

Unable to download itunes to my computer

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