Unable to download iTunes update in iTunes
I get notice in iTunes of an update for iTunes. I click to download new update then box disappears but no dowload happens. I usually have to onto apple to download latest update. Is there way of fixing problem with updater?
Hi..
Use the iforgot link for resetting your Apple ID account here > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Similar Messages
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Why am I now unable to download app updates via iTunes?
I am unable to update my apps in iTunes. When I log in and search for updates, the list of apps to update populates, but when I click to download the updates, I get the message regarding content for the 17+ crowd, and I acknowledge this, but the download(s) do not start. My software is up-to-date as of today, but this problem started just before I performed the latest updates. I can, however, update directly from my iPhone/iPad,iPod. What gives?
hi. i had the same problem. i have had to download updates apps one by one and in this way worked. i think it's an apple store problem.
i have another trouble, if i click on "purchased" a pop up windows come up asking me the password, i type the password and a new pop up windows come up again asking me the password again and so on. i can't see my purchased apps.
note: i'm sure i have typed the password right, it works for normal download of apps but it doesn't allow me to see purchased apps. -
Unable to download or update to itunes 10.6 on windows 7 64bit
Hi, recently I restored my laptop to the original factory settings and tried to install itunes again. However, with the link given on the apple's website to download Itunes, I only managed to download the 9.2.1.5 version even though the website stated that it version 10.6. So I installed it unknowingly that it's the old version and now I can't connect my Ipod as it requires version of 10.5 or higher. I even tried updating from Itunes 9.2 itself (by going to help> check for updates) and it even prompt me that newer version of Itunes (10.6.3) is available. So I clicked "download Itunes" and it opens up Apple Software Update to check for updates. Weird thing is, when it checks for available updates, it prompts me that "Your software is up-to-date". How can I get the latest version of Itunes? Even when I go to http://www.apple.com/sg/itunes/ itself i keep downloading the old version which is 9.2. Help
P.s i'm running on OS 5.1.1 on my ipod touch hence it requires a new version of itunes. Right now I'm running on itunes 9.2Even when I go to http://www.apple.com/sg/itunes/ itself i keep downloading the old version which is 9.2. Help
I haven't seen one of these reported for a while. (There was a little burst of them on XP systems a few months ago, where they would keep trying to download a 10.6.1.x instead of a 10.6.3.25.)
Although you're getting different symptoms than described in the user tip, a few of them responded to the treatments in the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
(Not entirely sure why having an ASU problem would cause the wrong version of the installer file to appear when downloading an iTunesSetup.exe or iTunes64Setup.exe from the website ... although something exotic might be happening with the installer cache, which is part of the ASU machinery.) -
TS3212 Unable to download new update for iTunes on my computer after installing OS6 on iPhone
I have had no problems in the past being able to download updates until now.
I updated my iPhone 3GS to OS6 with no problems and now I cannot get my iTunes on my computer to download a new update from 10.5 to 10.7 and it now rejects my phone when syncing, saying that it needs to have an update to 10.6.3 or higher. Is there anyway to get the update function back to working on my current iTunes without having to reinstall? If I must reinstall my iTunes, will it still keep all my data from before like an update or do I lose everything and have to start from scratch or will the installer keep the old config that is currently installed?
Things I have tried:
Restarting the computer---same results
I opened the software update application inside the software folder--opens the update window but has no updates listed in it...then tried to update again while having it open--still nothing.
Only thing I can think of at this point is to reinstall.
Just hoping for any help in order to avoid having to do this.
(Using Windows7 64-bit on my computer)
Any helpfull answers would be highly appreciated.I bit the bullet and downloaded a fresh install download from apple.com since the updater would no longer work.
Still a mystery as to why the updater was no longer working.
Kept the original installed iTunes where it was and sent the new install to its same folder location.
First couple of attempts failed to download but I persisted and the third attempt it downloaded.
After the download, I went into the iTunes folder, clicked on the setup icon and the install was made complete.
Fortunately as diesel pointed out, all of my settings and media remained intact.
Thanks to diesel vdub for providing a little assurance, and now all is back to normal and up to date once again. -
i am unable to download the update for my ipod.."the network connection has timed out". my internet is working fine, i have the latest iTunes..whats going on?
Temporarily disable/turn off your anti-virus and firewall software and try the download again.
Stedman -
Can't download software updates in iTunes - error message "network connection timed out"
I'm unable to download software updates for my iTouch 4.1 in iTunes. I have iTunes version 10.5, Windows 7. i've tried numerous times in the past and always get the same error message. I'm now experiencing problems with some of my apps. and I've attempted 4 times in the past 2 days to upload version 5.0. It goes thru the whole download (761.61 MB), says "processing file", then closes out and I get the following message:
"There was a problem downloading the software for the iPod "xxxxx's iPod". The network connection timed out. Make sure your network settings are current and your network connection is active or try again later. Err = .3529."
I ran diagnostics and it said everything was fine.
Also not all the apps. on my iTouch are in my iTunes library even though I've synced my iTouch numerous times since I've purchased the apps. with my iTouch. All the apps on my 2nd screen are on iTunes, but none of the apps. on my 3rd screen of my iTouch are in iTunes.Did you check your security software settings? Troubleshooting security software issues
iTunes has to be able to contact Apple during the download of the software and the update process. -
HT204266 unable to download any app or itunes content to ipad 2? HELP!!!
unable to download any app or itunes content to ipad 2? HELP!!!
I assume that this started after the update and you were able to download before. Start with some basic troubleshooting.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Power cycle your router, unplug it from power for about 30 seconds and then plug it back in again.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to download again. -
basically the title says it all...I've been using this for the longest time and now after i was syncing the ipod while downloading an update for Itunes the sad face ipod icon shows up and everything i try won't fix it. I'm wondering if anyone knows how they can help me fix it...please!
The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock -
I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information. Even if apps are free or updating I'm asked for billing information. It's been like this for a couple of weeks after the purchase of a movie off iTunes and the purchase was successful but afterwards my App Store and iTunes stopped working properly. Help me please, thanks.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance. -
Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast:
Exception Name: NSInvalidArgumentException
Description: -[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x25a06b0
User Info: (null)
0 CoreFoundation 0x922216fb __raiseError + 219
1 libobjc.A.dylib 0x920108db objc_exception_throw + 230
2 CoreFoundation 0x9222563d -[NSObject(NSObject) doesNotRecognizeSelector:] + 253
3 CoreFoundation 0x9216af77 ___forwarding___ + 487
4 CoreFoundation 0x9216ad22 _CF_forwarding_prep_0 + 50
5 iTunes 0x00df38e2 iTunes + 14624994
6 iTunes 0x00df36ae iTunes + 14624430
7 libobjc.A.dylib 0x9201c6c5 -[NSObject performSelector:withObject:withObject:] + 77
8 Foundation 0x93c12d85 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 335
9 Foundation 0x93c12eaf -[_NSConcreteUserNotificationCenter _notificationPresentedMessage:] + 58
10 Foundation 0x93c137c2 __block_global_1 + 156
11 libdispatch.dylib 0x9371b2cf _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x9371ea80 _dispatch_client_callout + 46
13 libdispatch.dylib 0x9371c8e8 _dispatch_main_queue_callback_4CF + 223
14 CoreFoundation 0x9211b255 __CFRunLoopRun + 1829
15 CoreFoundation 0x9211a7c4 CFRunLoopRunSpecific + 308
16 CoreFoundation 0x9211a67b CFRunLoopRunInMode + 123
17 HIToolbox 0x90b6fc76 RunCurrentEventLoopInMode + 242
18 HIToolbox 0x90b76eb9 ReceiveNextEventCommon + 374
19 HIToolbox 0x90b76d34 BlockUntilNextEventMatchingListInMode + 88
20 AppKit 0x97621923 _DPSNextEvent + 709
21 AppKit 0x97621167 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 AppKit 0x9761d78c -[NSApplication run] + 855
23 iTunes 0x0017a898 iTunes + 1546392
24 iTunes 0x0017a709 iTunes + 1545993
25 ??? 0x00000002 0x0 + 2Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
I have tried to download the update for itunes several times. Each time it get to the installation part and stall and then reverses and give me an erorr message. My current version when I open it, it says there is an error and I will not be able to download a CD into itunes, although I have completed several CD downloads.
Go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer. Run the installer and you will be up-to-date. Sometimes the updater just gets in a weird state...
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I have attempted to download the update for itunes and I keep getting an error. Suggestions???
Are you trying to RUN or SAVE the download?
Make sure to choose SAVE.
Also, are you current on all your windows update packages?
And what is your internet connection - is it wireless, or wired? -
While downloading software update for Itunes, got message saying detecting Ipad in recovery mode and telling us to restore Ipad to original settings, which we don't want to do. Also cannot turn on Ipad; shows Itunes symbol with connector. Help!
No promises but a System Reset is worth trying:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark. -
Just attempted to download current update of Itunes into my HP computer with Windows 7. I've never had trouble before but now it will not run. Runtime Error R6034 an app has make an attempt to load the C runtime library incorrectly. Itunes Error 7
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99714) -
I downloaded latest update of iTunes (windows 7, 64bit) and have now the problem runtime error R6025 pure virtual function call (Microsoft Visual C runtime library) - Who would have a solution to that problem?
Thanks from Switzerland
<Edited by Host>For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
(I've asked the hosts to remove your email address)
tt2 -
I cannot download the update for itunes - music stored on external drive as computer got full up - download error state invalid "H" drive ? anyone have any ideas ? Cheers
See "Invalid drive X:\" install errors.
tt2
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