Unable to download itunes using firefox on windows 7

I'm using windows 7 and when I click the download link on http://www.apple.com/itunes/download/ it brings up the prompt to save and I click save but there is no download performed - the file does not exist and is not listed in the "Downloads" drop down option.
Apple assumes it's downloaded http://www.apple.com/confirm/itunes/thankyou.html and states "Now that you’ve downloaded iTunes, you’re just a few steps away from starting a digital entertainment collection and enjoying it on your Mac, PC, iPad, iPhone, or iPod."
HELLO the download did not occur.
Most site will offer a link that states - if your download did not begin click here and have a means to start it again but not Apple they are sure it's done.
Any one out there know what's wrong with the download page or a way to get iTunes from another source on apple's site?
-edit moments later
That "thankyou.html" page loading before the end of me clicking save and selecting where it's saving was causing the download to not initiate properly
I saved it as quickly as I could and surprisingly the download succeeded to begin.
Apple website developers should be notified of that error/behavior so it can be fixed - simply don't load the thankyou.html page until the install is completed maybe

See my response in the I am unable to download iTunes with Windows XP using firefox?  I am told it's a binary file and tells me to "save" it.  Once downloaded it does not open up.  Anyone have any ideas why? thread.

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