Unable to download library books to my nook

when i try to download a book to my nook from my local library i get a message saying i do not have authorization, please help

What sort of nook: dedicated eReader or tablet?
How are you trying the download?
Have you authorized correctly?
Both ADE (Digital Editions) if you are using it, and the noon?
If you are using ADE on a computer to do the initial download ...
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Unfortunately, it often then gives misleading error messages about what is wrong.
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID.

Similar Messages

  • I am trying to download library books onto my Nook reader and keep receiving the message that the book isn't authorized to download.  Have not downloaded a book in several months but haven't had this problem in the past.  Help?

    I am trying to download library books onto my Nook reader and keep receiving the message that the book isn't authorized to download.  Have not downloaded a book in several months but haven't had this problem in the past.  Help?

    same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

  • How do I download library books to my nook w/o extra files

    When i download a library book to my nook from the ADE  it also downloads "unrecognized file" -both annot and png for every book.How do I stop this from happening and eliminate those already on my nook.

    I don't think it is possible.
    I don't think it downloads them, rather it creates them automatically as part of the download process.
    I suspect the .png is the book cover page; the .annot holds any annotations you make (and maybe your current reading position in that book).
    Even more irritating is that if you download books to a device via some other route (such as free books using Calibre),
    the next time you connect the device to ADE, ADE spends lots of time trawling through these books which have nothing to do with it,
    and creating such spurious files.

  • My answer to Error Message 2038 when trying to download library books to ADE/NOOK

    I found my solution! I previously posted a "Help" on the forum because I could not get my public library books to download to ADE. I kept getting an error message #2038 stating to check my network connectivity. Well, not being a techie, I didn't even know what that meant....and the search began. After MANY excrutiating hours, I found the simple answer for my particular trouble.
    First, please indulge me why I whine.... I checked my firewall by funbling my way through my computer and trying to download to ADE without it being turned on, not my problem. My virus protection, not the problem. I copy and pasted folders as suggested in some forums and totally messed them all up. I had to delete them from my PC and have Nook help me reset my nook to factory settings and reauthorize my Nook.  What a MESS! I uninstalled and reinstalled ADE checking out my ID, etc. I spoke with the public library and tried their solutions....nada. I TRIED to speak with ADE but they informed me Digital Editions is a free software so I couldn't even PAY a techie to speak to me and had to use these forums. Nook advised me that the problem was not Nook related and they were NOOK TECHIES not computer techies so maybe I should check with ADE. ON AND ON around the merry go round.
    Finally, here was my problem and answer. I did not know what a "proxy" was. I kept being told to check my "proxie server". I don't know if this will work for anyone else but here was my simple answer. I have a satellite internet service provider. I called them, and although they told me this was not within their scope of service, they helped me. I went onto Internet Exployer, I clicked on Tools. I clicked on Internet Options, I clicked on the connections tab, I click on the LAN settings and there was a number in my "proxy server" box. I recognized this number as being the same number listed for my satellite provider (Hughes Net). I called them and told them my problem and asked if that number SHOULD be in my proxy box. They had me delte the number and click on "automatically detect settings" instead. They then had me make sure my internet could still surf the internet correctly by having me go into "graphi-heavy" sites like Facebook.com and CNN.com. My internet worked great as ever. I then went to the public library web site and checked out a book. ADE came up and instantly downloaded the book. I was able to drag and drop the book to my Nook icon and it appeared in my Nook. I can now check out free public library books, which is the whole reason WHY I purchased the Nook and not the Kindle!!!!
    I was told this proxy setting was not "wrong" just speaking a language that ADE could not translate....so to speak.
    Yeah!!!!!! I hope if anyone else has this problem, you will find this posting to be your easy answer......because it has not been easy to find this information out.  There is noone out there to help you but these forums!!!! The one fall-back to the NOOK is that they are NOT prepared to help you resolve any compatibility problems. THEY ONLY KNOW HOW TO OPERATE THE NOOK, they aren't computer Techies. NOOK is great, but if they want to be #1 they are going to have to beef up their Support Network with qualified computer/Nook techies.

    Hooray!!!

  • UNABLE TO DOWNLOAD LIBRARY BOOKS USING OVERDRIVE MEDIA CONSOLE

    Hello until recently I was able to download e books from the library to my PlayBook using Overdrive Media Console. I was able to get directly to my PlayBook. However it is now not working. I am unable to download to PlayBook. I have deleted and reinstalled several times. The only way I can read is through my browser. This means I can only read where I have Internet access. I can not understand why it stopped working. I contacted my library but they were not sure what the problem is. Wondering if anyone has any suggestions. I hope I can figure it out as I enjoy borrowing books from the library. 

    Looks like nobody on the forum uses overdrive. Threads are mostly a year old if you search for Overdrive on the forum.
    The recent reviews on blackberry world say that it no longer works.
    Google "overdrive media console on playbook."
    Check out the playbook instructions.   http://overdrive.com/files/TestDrive/playbooksetup​-P100.pdf
    Contact the developers
    Contact the library. 
    Remember they only sold two million playbooks worldwide which is a tiny number. Support for this minority app may be hard to find. 
    If you dare, you could try the security wipe and start again, but you may lose all your data as you need to backup and restore which is risky. 
    EDIT
    Ask your library if their website has been updated to the new system which may work differently.
    http://help.overdrive.com/article/2088/What-is-an-​updated-library-website-and-how-do-I-know-if-I-am-​...
    Sarah.

  • Just bought new MacBook Air, downloaded ADE 4.0, downloaded library book, plugged my Nook into computer. Every time I try to move book onto Nook, ADE closes. Any thoughts?

    Does anyone have any suggestions about why ADE quits every time I try to move a book just downloaded from the library onto my Nook? Thank you for any help.

    Hi,
    I have an update so I thought I would share in case any other users are experiencing a similar problem.
    I made an appointment with the Genius Bar at the Apple Store.
    I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
    Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
    I couldn't be happier.

  • I'm using ADE with a Mac and have successfully downloaded library books for a few years; suddenly today the books are downloading to the Finder but do not show up in ADE so that they can be put on my Nook.

    Is anyone suddenly having trouble using Adobe Digital Editions on a Mac to download library books?  I have been using this to load books on to my Nook and suddenly, out of nowhere, everything is downloading to the Finder app.  ADE pops up like it always has when I download from the library website, but the book does not show up there.
    Has something changed?

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • I am unable to open my downloaded library books in ADE.  I have a Mac running Snow Leopard and want

    I am unable to open my downloaded library books in ADE.  I have a Mac running Snow Leopard and want to transfer the books to a Kobo reader.  Was able to load books perfectly until recently.  I have tried trashing ADE and re-installing but have received the message that the version of ADE will not run with my current operating system.  Tried resetting the Kobo reader and thought maybe it was not authorized but it appears in ADE when I plug it in.  Any help would be greatly appreciated - getting very frustrated!

    You nshould ask in the Digital Editions forum,
    http://forums.adobe.com/community/adobe_digital_editions

  • When I try to download library book on nook book it says too many activations

    WWhen I try to download library book it says too many activations.

    Please don't post the same question multiple times!

  • Can't download library books to my ADE, v. 3.0 from Mac OS X, with Yosemite download

    i have a Mac OS X 10 w. Yosemite download.  am having trouble downloading library books to ADE, v. 3.0, which i would then like to transfer to my Simple touch Nook.  I noticed that the authorization is for a DRM but the books are ACSM.  should i change the computer authorization and if so, how do i do this? 

    Thank you.  I did find a book that i had checked out from the library in the documents file.  however, the book wants to open in iBooks.  i want the book to go to my Simple Touch Nook and i thought that i could only do that through ADE, v. 3, which i have downloaded (several times).  however i can’t get the library books to download or go to ADE anymore.  I reauthorized the computer, using  an Overdrive authorization, but i still can’t get books to download to ADE.  i believe that before all this trouble, i had an ADE authorization.  I was wondering if i should de-authorize the computer (but don’t know how to do that) and re-insert an ADE authorization.  (but of course i don’t really know how to do that either).  i have spent so much time one this matter that i can’t remember what i’ve done.  Nook and Apple say that this is an ADE problem, and i have reviewed the discussions in the Forums, but so far i haven’t found anything exactly on point — or perhaps i just don’t recognize an answer that is staring me in the face.

  • Unable to open library books on Kobo Touch

    I am unable to open library books which are DRM protected on my Kobo Touch. This is a new problem in the last few months. The message on my Kobo is "This document is protected by Adobe Digital Rights Management and is not currently authorized for use with your Adobe ID. Please sign in with the authorized Adobe ID and try again." At Kobo's suggestion I have done a factory reset of the Kobo Touch. I have also deauthorized both the computer and Kobo, and authorized them again. Still no luck. Please help! I have wasted ALOT of time on this.

    There seem to be lots of people have Kobo problems at the moment.
    I haven't got one so I am not sure if this will help, but read around the post below and see it it matches.
    possible help with Kobo issues … I haven’t tried this
    from post 23 in http://forums.adobe.com/thread/1124380?tstart=0 by Shirltaylor, Jul 26, 2013
    Also, try ADEv1.7.2.
    ~~~~~~~~~
    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172
    Some people have found ADE trying to upgrade automatically. 
    It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
    Probably best to say no if 2.0.x installation asks if you want to migrate your library.

  • Cannot download library books

    My ability to download library books has stopped working.
    I get a code that says E_adept_request_expired whenever I try to download a book.

    Hi,  thanks to Jim Lester and Frustrated in AZ for your replies. As mentioned in my original post the Adobe message returned is:- "error activating device with Adobe. E_Adept_Request_Expired(error code 2004). When first using and setting up the tablet Adobe was required to authorise the tablet with a DRM licence.
    I assume this message that I now receive relates to this (the expired bit).I have checked and double checked date and time etc. To explain further, ADE is NOT required to download library books as the Overdrive Books app is used for this, the app being supplied by the library. Having contacted Overdrive Books, they also suggest that it is a date time problem and can offer no further suggestions. Now, trying to overcome this problem I tried to reinstall the Arnova update in the normal way and now find that I cannot even do this, I cannot reinstall the update. Copying to the root in the normal way results in the update file being stored in the root but not able to install from this point. So it now seems to me that the original update installation may have caused the problem so, how can this be overcome. Any suggestions at all will be most welcome. Thanks.

  • I can't download library book through Overdrive Media to my IPod Touch. It won't transfer from Itunes since new update for the icloud

    I've not had a problem before, but since the new update for Itunes, I can't download library books through Overdrive Media to my Ipod touch.  It transfers to Itunes but shows a message on my IPod that it can't sync.

    I don't recall updating recently, but tonight I found I had the same problem.  However, if I plugged my ipod in, it then gave me the option to transfer to just ipod, or library and ipod.  However, that raises other problems, because you know we have to change these over from music to audiobooks.  Also, ITunes is freezing on me, even after doing a fix reinstall.  It looks like it's connecting to the store and I have to end task it.  Also, some freaking crap is going on with my ipod.  I "lost" my audiobook option I had locked to the bottom of my page.  Also, all the other music I had on my ipod is gone, wasn't much as I use this mostly to listen to audiobooks.  But the only music album there is the free U2 one Apple gave out a while back.  So I'm in it even worse than you right now as I have a 2 day trip planned and was adding more books to my selection, to listen while driving.  But try what I told you above.  If it does put it on your ipod, you can delete it and "fix" the info in iTunes, then transfer it back. 

  • Unable to download library ebooks to Adobe Digital Editions....

    I have always been able to do this. Have not used it for a couple months and now after downloading the library ebook, the book does not show on the ADE "screen". How can I fix this? I miss my library books! TIA

    I was having the same problem with the same error message which was quite frustrating, but I finally got it to work. Trying another browser did not work, trying to remove and reinstall the software did not work either. What finally worked was deauthorizing the computer and then authorizing it again. However, that was not so simple as every time I tried within Digital Editions it would not let me, kept giving me a message saying 'try again sometime later'. So, then I typed in something like 'can't deauthorize computer' and that is where things started working. Someone left instructions for deauthorizing on another post which I have pasted below for your convenience. Once I went through these steps I went back to digital editions, authorized the computer, and I was finally able to download my library books - was quite a frustrating process!
    If due to some reason, you are unable to deauthorize ADE, follow the below steps:
    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    ADE will be deauthorized now.
    Now Authorize ADE again.
    Windows:
    Choose Start > Run.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key:
    HKEY_CURRENT_USER\Software\Adobe\Adept
    Right-click the Adept key and choose Delete.
    In the Confirm Key Delete dialog, click OK.
    Your authorization will be deleted.
    ADE will be deauthorized now.
    Now Authorize ADE again.

  • Error message downloading library books

    I cannot download or return library books - getting an error message - E_adept_request_expired - tried downloading Adobe digital editions 2.0 and got the same message - Help

    That is often down to incorrect time, timezone or daylight savings settings on the computer running ADE.
    If that doesn't help: ADE2.0 will not handle library books when used in conjuction with some eReaders (including but not only Sony PRS-350).
    Try replacing with the less buggy older version.
    ~~~~~~~~~
    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172
    Some people have found ADE trying to upgrade automatically. 
    It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
    Probably best to say no if 2.0.x installation asks if you want to migrate your library.

Maybe you are looking for