Unable to download monthly report sales and trends

Dear all,
we are not able to download the
"Sales and trends"  > Summary sales report > monthly report of last month (February 2014)
despite the passage of more than 5 days after the month's end date.
The button for the download is still gray instead of blue.

iTune Connect > Sales and Trends had some problems after an update....have you contacted support to advise them of this problem?

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