Unable to download Muse

When I try to download a trial version of Muse I get this message. BTW I am able to download other CC programs.
----------- Payload: Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} -----------
ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 7

Hi main1,
Please follow the steps mentioned in the knowledge base article: http://helpx.adobe.com/muse/kb/installer-file-damaged.html and try installing Muse.
Regards,
Romit Sinha

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Unable to download Muse. Get a "Waiting to download" error.

Why is Muse hanging up "waiting to download"?

Please try installing Muse from here: http://helpx.adobe.com/muse/kb/installer-file-damaged.html.
Regards,
Romit Sinha

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Hi,
I have just given my bank account details and paid to download Adobe Muse (it said nothing about having Creative Cloud open, etc)... Didn't know if I needed it open?
Anyway, it said 'downloading Muse' I couldn't find it anywhere... then I realised I must need to have Creative Cloud - I installed/Opened Creative Cloud and there it is, Muse - right at the top of the menu... It says it is installed... I can't see it on my Mac HD in the Applications folder though. AND it will NOT open. It says I must uninstall. However, the uninstall feature is shaded out, so I CANNOT uninstall. I use this application at work and I need to be able to use it now.
Please can you tell me how I can get Adobe Muse to work?
Only other conditions:
Using Mavericks
Had a trial version of Muse on my machine (forgot to delete - deleted now and move to trashed after an uninstall of that version)
Thanks - need answer asap
Nobody at Adobe available to help. I need to be using this this weekend. It's not life or death, but it's my JOB on the line here.
ANY advice as to what's gone wrong and how to fix it will be most welcome. Been sat here for ages trying to follow all online forum advice... it may have worked for them, but not for me... oh, and it is NOT showing up in my Uninstaller either....
Cheers,
A

Thanks Vivek, They are useless though, I'm afraid... a big corporation like Adobe and not one single bit of help has been give to me over the last 7 days.
But as I have said.... nobody is responding to me... it (your link) just keeps reloading the same old tired pages and say that there is nobody available right now.
Oh, and just in case anybody else is interested, Muse (the one I have just paid a subscription to but have been UNABLE to use it properly from DAY ONE - purchased on December 20th 2014) is NO LONGER WORKING:
Paid for, won't load up - not even start trial works... """Start Trial?""" I am paying for it?
This was my latest message to the '24/7' Chat help (rolls eyes sniggering... 24/7 my a****:
This is getting totally ridiculous now.
Firstly, I have CS5/5.5 versions running on my machine.
Secondly, I paid for and installed Adobe Muse.
Thirdly, Adobe Muse wouldn't launch without telling me to reinstall Application Manager.
Fourth, I kept on reinstalling the Application Manager and Adobe Muse would not work.
Fifth, Adobe Muse 'uninstall' was shaded out, so I could not uninstall that either.
Sixth, Adobe Muse eventually started working, but then ALL of my CS5 software STOPPED working.
Seventh, I disconnected from the internet and Creative Cloud to see if my CS5 software would start to work - no, it did not.
Eighth, I have now logged back into Creative Cloud and it is now saying 'Start trial' for Adobe Muse... remember, the software that I have actually paid for and downloaded has now turned itself into a trial.
I am absolutely fed up to the back teeth.
I am going to cancel my subscription if this new software and my OLD software do not start working today. This is totally ridiculous and has been going on for days and I cannot seem to get ANY help from you guys.
Unfortunately, they didn't have ONE SINGLE MEMBER of staff available on the """""""24/7""""""" 'HELP'line.
Adobe, you are a joke.
I am calling your number first thing on Monday and if anybody answers (which I doubt) I will be cancelling my subscription and I require a full refund.

Unable to Update Muse

Guys i am unable to update Muse, When i try to open the Files of Muse First Site template it ask to update the Muse.. But it does not update Muse from anywhere..
Kindly HELP..

Hello,
Are you using a 32-bit machine ? (use the links below to chcek it.)
Windows : http://windows.microsoft.com/en-IN/windows7/find-out-32-or-64-bit
MAC : How to tell if your Intel-based Mac has a 32-bit or 64-bit processor - Apple Support
If its a 32-bit machine you can only install Muse CC (version 7.4) and it can not be upgraded to higher versions as higher versions of Muse requires a 64-bit machine.
If its a 64-bit and if still its not upgrading then there could be 2 possibilities.
1. Creative cloud application is not installed, Please install it from the link Free Creative Cloud | Download Adobe Creative Cloud free trial
2. You are not launching Latest Muse version (chances of this happening are very low)
Regards
Vivek

Im trying to download muse through creative cloud using Windows 7

Hi there
everytime I try to download muse through creative cloud i get an error message that it won't download because the download manager/file may be corrupt. I've tried redownloading the adobe manager but still having probs. and I've tried turning off the virus protection in case its interferring. Nothing's helping. Hope u can assist.
tks
a

Are your problems only limited to Muse or are you unable to download and install other Adobe applications through the Adobe Application Manager?

How do I download MUSE again after having accidentally deleted it

Hello!
I am in a dilemma. After having accidentally deleted MUSE from my computer (!!), I am now unable to download it again from CC. It says it is already updated, but that is no comfort in this situation. I need to download it. Is there any help to get?
HSPANHS

Thanks Marty!
Sorry, but I use the Mac.
The problem was solved. Adobe has a small piece of software. It deletes all rests of software pieces on the computer. Muse was gone, but evidentally not small files belonging to Muse. The program erased everything, and now CC thought (rightly so) thought I had not installe Muse and allowed me to do so!
Thanks for taking your time to write to me.
Best wishes,
Helge.
21 feb 2014 kl. 16:36 skrev marty11960 <[email protected]>:
Re: How do I download MUSE again after having accidentally deleted it
created by marty11960 in Creative Cloud Download & Install - View the full discussion
Hi HSPANHS,
Look into your controlpanel and see if muse is still there. If so, delete it.
Then you will be able to download it again.
Marty
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I downloaded Muse after logging into the CC account. But when I open the app and enter the password, it does not accept it :-(. I would assume SSO works!

I'm unable to access Muse. I downloaded the app via CC but my password is not accepted. Strange! I would assume signing into Creative Cloud would get me access to the apps as well!

Logging in with your Cloud account is supposed to give you access to your programs
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
If you have any other program questions - Help with using Adobe Muse CC

Downloading Muse trial version

Hi
I am unable to download adobe muse trial version from window 7 pro 64 bit. I am logged into adobe.com.
Can abyone help please?

Hi,
Open the web site: https://creative.adobe.com/
Login with your Adobe ID and click on the Muse Icon on the Right and then on the next page click on try below Muse.
It will first Install the Adobe Application Manager and then will ask you to login with the Adobe ID and will install Muse for you.
Let me know if you get any errors.
Regards,
Abhishek Maurya

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http://www.adobe.com/cfusion/tdrc/index.cfm?product=flex_eclipse
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I have the same problem that others have had with the error message "Unable to validate your Adobe Muse subscription. We haven't been able to validate your Adobe Muse subscription for some time. If you don't connect to the internet in the next few days, Adobe Muse will no longer be able to launch."
I subscribed to Muse in Dec. 2012 & have been billed monthly successfully for the last couple months, however I recently changed the card number to be charged - could that be the issue?
I am not signed up for Creative Cloud, which one of the discussion solutions seemed to mention, so might that be part of the problem? But if so, why now after a couple months with no issues?
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http://helpx.adobe.com/muse/kb/error-unable-validate-your-muse.html
In following the steps provided in this URL, I discovered that somehow the Firewall in Norton Security Suite had been set to block Muse, although all the other Adobe CC products were set to "Allow" in the Norton firewall.
By changing "Block" to "Allow," Muse now opens fine, but fair warning: I lost all the Muse sites I had been working on by following the other steps in this URL.
I suggest that the first step in the instructions in this URL should be changed to: check your firewall first to see if Muse has been blocked. If I had done that first, it appears that I would not have lost 10 months of work.

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Unable to download Muse

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