Unable to download new songs from iTunes
I have iTunes 7.6.2 and when I plug in my iPod I get 'syncing' then 'its ok to disconnect' message and I'm unable to download new songs I just bought. I tried this on 2 computers and the same results. One is running XP Pro SP1 and one is running Vista SP1 and the same issue with both pc's.
Any suggestions?
iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac.
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Trying to download a song from iTunes, I get a message asking me to update payment details because it claims I am "using a new device." I am not using a new device. How do I know if this is genuine?
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Ipod will not update new songs from itunes
My ipod will not update new songs from itunes. I've purchased several songs from the music store, updated my playlists and as added some from my CD collection and they are not transfering from my library to my ipod.
I've tried numerous configurations under the preferences - ipod menue but still can't get them to transfer.
One error I occasionally get is "ipod cannot be updated because there is not enough free space to hold all of the songs in the itunes music library"
There is plenty of room on my ipod so I can't figure out why. It almost seems as if it is trying to copy all of my songs not just the new ones because all songs in my librbary are checked.Thank you for responding.
Doesn't it have to be on either manual or auto update? What other option is there?
I will try downloading latest updates.
I know it will work if I reset it (have done it a few times already). I just hate having to restore factory settings everytime I want to put a new song onthe ipod. -
I can download new music from itunes but how do I sync to my ipod, 7th generation help and frustrated???????
iTunes: Syncing media content to iOS devices and iPod - http://support.apple.com/kb/HT1351 - detailed example: https://discussions.apple.com/message/18860187
iOS: Syncing with iTunes - http://support.apple.com/kb/ht1386 - You can sync everything or selected playlists. "WIth iTunes 10, when automatically syncing, you can also manually drag items to the iDevice. These will show up in Manually Added Songs at the bottom of the Music tab after Playlists, Artists Genre, Albums." - https://discussions.apple.com/message/18919754
iTunes 10 for Mac: Sync your device over a Wi-Fi network - http://support.apple.com/kb/PH2555 -
I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into
Do the problem songs play in iTunes on the computer?
Is Settings>iTunes and App Store signed into the account that purchased them?
Can yo redownlod them directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Do they show up in the Purchased list?
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing/loading those songs? -
My ipod touch won't synch/download new talks from itunes. I've tried restarting the device many times with no success. No new talks will download.
I am having a similar problem. It did load the song but today it erased them and won't sync any music. The rest of the sync is fine.
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Create a iTune and App Store account without credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Payment Method
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps -
I just uploaded my iTunes library to the cloud using iTunes Match. When I buy a new song from iTunes, is it automatically sent to the Cloud or do I have to click on iTunes Match? I certainly don't want to start the whole upload process over again. Thanks
It should do so automatically, if not check it's staus this way.
In iTunes press "Command J" or select "View Options," under the view menu. In the popup window check iCloud Status. It will now appear as one of the columns in your main iTunes window.
This column will show which of your songs are matched, uploaded, ineligible, etc.
When you navigate to the song you downloaded you will see it's iCloud status.
If the status says, "waiting," and you want it available on Match now, then in the iTunes "Store," menubar pulldown, select "Update iTunes Match."
It will scan your drive, and update all status'.
You will not have to upload everything again.
Even if in iTunes you turn Match off, and back on again.
Match remembers you! -
Why is it that whenever I download a song from itunes that a small grey button appears next to the song (apparently this is the download progress) but whenever I hit it to resume, the song disappears. I am getting annoyed with having to copy the songs manually onto my phone. Thanks for anyones help. Cheers
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
When I download a song from iTunes into my library, it often says it has downloaded, charges me for it, and on the song in my library shows the full playing time. However, when I play the song, at around halfway through it skips to the next song?
i'm just wondering:
a) why it does this
and b) how to stop it doing this, because it still charges me for the song :/If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Downloading one song from itunes store to ipod
I downloaded one song from itunes store yesterday. I accomplished it accidentally. Does anyone know how to easily download one song directly to ipod.
Thanks for your response. I downloaded a "free" tv show from itunes and it definitely does NOT work on my ipod. Tried it out on two different computers. Also tried another purchased tv show from itunes I had bought. Says it's wrong format. Just tried streamclip software and the m4v is not even a compatible file for the software. Help!
All video content purchased through the iTunes Store
is compatible with the iPod. I would suspect that
it is your video podcasts that are a problem. They
probably need to be converted to an iPod compatible
format before they can be transferred to the iPod.
I would try using software such as MPEG Streamclip to
convert your incompatible video files.
ibook G4 Mac OS X (10.4.2) -
When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?
Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to purchase again. -
I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884) -
Hi, i downloaded a song from Itunes to my ipod Nano 7th generation. When i play the song on my Nano i can't hear the song with the head phones that came with the Nano. what should do?
Thanks for your help.Same issue here, but no apparent way to redownload for me in iTunes.
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My iPhone 4S needs ages to download a song from iTunes Match... i have a fast wirelesslan connection!
may the problem is that my pc still upload songs to iCloud?The problem you describe sounds like a bad network speed. Did you say you're uploading stuff to iTunes Match at the same time you attempt a download? Cause that might be the cause.
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