Unable to download new songs from iTunes

I have iTunes 7.6.2 and when I plug in my iPod I get 'syncing' then 'its ok to disconnect' message and I'm unable to download new songs I just bought. I tried this on 2 computers and the same results. One is running XP Pro SP1 and one is running Vista SP1 and the same issue with both pc's.
Any suggestions?

iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac.

Similar Messages

  • HT201303 Trying to download a song from iTunes.  Message claims I need to "update" my billing info because I am "using a new device".  I am not using a new device.  How do I know this is genuine?

    Trying to download a song from iTunes, I get a message asking me to update payment details because it claims I am "using a new device."  I am not using a new device.  How do I know if this is genuine?

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Ipod will not update new songs from itunes

    My ipod will not update new songs from itunes. I've purchased several songs from the music store, updated my playlists and as added some from my CD collection and they are not transfering from my library to my ipod.
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    Thank you for responding.
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    I will try downloading latest updates.
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  • I can download new music from itunes but how do I sync to my ipod (7th generation)???

    I can download new music from itunes but how do I sync to my ipod, 7th generation   help and frustrated???????

    iTunes: Syncing media content to iOS devices and iPod - http://support.apple.com/kb/HT1351 - detailed example: https://discussions.apple.com/message/18860187
    iOS: Syncing with iTunes - http://support.apple.com/kb/ht1386 -  You can sync everything or selected playlists.  "WIth iTunes 10, when automatically syncing, you can also manually drag items to the iDevice. These will show up in Manually Added Songs at the bottom of the Music tab after Playlists, Artists Genre, Albums." - https://discussions.apple.com/message/18919754
    iTunes 10 for Mac: Sync your device over a Wi-Fi network - http://support.apple.com/kb/PH2555

  • I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

    I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

    Do the problem songs play in iTunes on the computer?
    Is Settings>iTunes and App Store signed into the account that purchased them?
    Can yo redownlod them directly to the iPod by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         
    Do they show up in the Purchased list?
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  • My ipod touch won't synch/download new talks from itunes.  I've tried restarting the device many times with no success.  New talks won't download.

    My ipod touch won't synch/download new talks from itunes.  I've tried restarting the device many times with no success.  No new talks will download.

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  • Ipod touch is trying to download a song from itunes and an app from the store. Both are waiting, and won't dowload. Is there a way I can stop them dowloading? Doesn't seem to be an option to

    My ipod touch is trying to download a song from itunes and an app from the store. Both are waiting, and won't dowload. Is there a way I can stop them dowloading? Doesn't seem to be an option to

    Create a iTune and App Store account without credit card
    1. Go to App Store and select a free app
    2. Tap INSTALL APP
    3. Create New Apple ID
    4. Confirm Your Country
    5. Agree with Terms and Conditions
    6. Fill in your Apple ID and Password (must be a valid email address)
    7. Create and answer your secret question e.g. What is the name of my dog?
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    10. Submit application for new Apple ID
    11. Wait for verification email
    12. When email arrive, verify your account
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  • I just uploaded my iTunes library to the cloud using iTunes Match. When I buy a new song from iTunes, is it automatically put in the Cloud or do I have to push iTunes Match. I certainly don't want to upload the whole library again. Thanks

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    It should do so automatically, if not check it's staus this way.
    In iTunes press "Command J" or select "View Options," under the view menu. In the popup window check iCloud Status. It will now appear as one of the columns in your main iTunes window.
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  • Why is it that whenever I download a song from Itunes that a small grey round button appears next to the song (apparently this is the download progress button), but when I press on it to resume, the song disappears. This wasn't happening before.

    Why is it that whenever I download a song from itunes that a small grey button appears next to the song (apparently this is the download progress) but whenever I hit it to resume, the song disappears. I am getting annoyed with having to copy the songs manually onto my phone. Thanks for anyones help. Cheers

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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  • HT1725 When I download a song from iTunes into my library, it often says it has downloaded, charges me for it, and on the song in my library shows the full playing time. However, when I play the song, at around halfway through it skips to the next song?

    When I download a song from iTunes into my library, it often says it has downloaded, charges me for it, and on the song in my library shows the full playing time. However, when I play the song, at around halfway through it skips to the next song?
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    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Downloading one song from itunes store to ipod

    I downloaded one song from itunes store yesterday. I accomplished it accidentally. Does anyone know how to easily download one song directly to ipod.

    Thanks for your response. I downloaded a "free" tv show from itunes and it definitely does NOT work on my ipod. Tried it out on two different computers. Also tried another purchased tv show from itunes I had bought. Says it's wrong format. Just tried streamclip software and the m4v is not even a compatible file for the software. Help!
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  • HT1491 When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
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    Go back to Settings>iTunes & App Store>Sign in and then try to purchase again.

  • HT1212 I am trying to download a song from iTunes, and it is asking security questions that I don't remember ever setting up. can you help me

    I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up.  Therefore I do not have the correct answers.  Any help?

    You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
    (95884)

  • HT1459 I downloaded a song from itunes to my nano 7th generation. When i play the song i can't hear it with the head phones that came with the nano

    Hi, i downloaded a song from Itunes to my ipod Nano 7th generation.  When i play the song on my Nano i can't hear the song with the head phones that came with the Nano.  what should do?
                                                                                         Thanks for your help.

    Same issue here, but no apparent way to redownload for me in iTunes.

  • My iPhone 4S needs ages to download a song from iTunes Match... i have a fast wirelesslan connection!

    My iPhone 4S needs ages to download a song from iTunes Match... i have a fast wirelesslan connection!
    may the problem is that my pc still upload songs to iCloud?

    The problem you describe sounds like a bad network speed. Did you say you're uploading stuff to iTunes Match at the same time you attempt a download? Cause that might be the cause.

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