Unable to download OS X 10.9 onto an iMac now using 10.7

Question

Purchased used iMac for my folks. Currently using 10.7. Will not download 10.9 Maverick. I have enough memory--2 GB, and storage that is required. Any ideas why Maverick doesn 't load or do I need the 10.8 installed first?  Before I spend $20 on the program, anyone think it will help?

Answer 1

You need to meet ALL of the requirements for Mavericks.
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space
To find out more about your iMac's system,
Click on the Apple symbol in the upper left of the OS X main menu bar. A drop down menu appears.
Click About this Mac. A smaller popup window appears. This gives you basic info like what version of OS X your iMac is running, the speed of your iMac's CPU and how much RAM is installed.
Click on the button that says More Info. A larger window appears giving you a complete overview of your iMac's hardware specs.
Highlight all of this info and copy/paste all of this into another reply to this post, editing out your iMac's serial number before actually posting the reply. This will tell us everything about your iMac so we may begin to help with your iMac issues.