Unable to download OS X Mountain Lion

iTunes have taken my money via the normal channels as like purchasing any APP but i'm unable to download the mountain lion, is this a common issue? I do see the download button which would suggest that the purchasing system is okay.
Thank you in advance

I'm having the same problem, it would seem. It says "An error has occurred" and that's it. The Mountain Lion download just suddenly died for me. I'm guessing it's a temporary hiccup on Apple's end?
EDIT: And a few minutes later, the Resume button appears and I can start re-downloading. So seems like it was just a glitch in The Cloud.

Similar Messages

  • Unable to install OS X Mountain Lion after HD clean...PLEASE HELP

    Ok, I have two issues and hopefully I can have them resolved here.
    I currently live in Italy, the local Apple store recently replaced my HD about 6-8 months ago and I reinstalled all my files using time machine when I took it home.
    Recently it began running very slow (getting the pinwheel when I try to simply use Safari).  I took it to an apple store when I was back in America and was told I needed to erase my HD and start over.  When the HD was replaced in Italy, the apple store installed Moutain lion free of charge for me.  After my clean erases, when I try to install Mountain Lion using the disk utilities, I am unable to because apple does not recognize my apple id as purchasing this software.  How to I use my 2007 macbook pro to purchase and download the latest mountain lion when I am only able to get disk utilities to open?
    Second issue, since the HD was replaced here in Italy, everything displayed is in Italian.  is there anyway to change it to english so I can understand what it is telling me? I am wearing out my google translate.
    Thank you for any help you can offer.

    You could try calling apple, 1-800-275-2273, and see if they'll give you a free Mountain Lion, based on your story.
    or call the store in Italy and get their Apple ID. But this probably violates something in the User Agreement.
    or you could just cough up 20 bucks and buy it. This much aggravation is worth way more than 20 dollars.
    when you install it you can specify English.
    after you download ML, but before you install it, make an install flash drive with Lion DiskMaker , so you'll have a copy ready next time this happens.

  • Trouble downloading ox s mountain lion

    I have been trying to download ox s mountain lion for a week, and it is not downloading.  It is slow and ends up timing out.  My Macbook Pro was purchased June 2011.

    Pretty much nothing happens.  The icon flies to the bottom of my screen and never downloads.  I updated system software before trying to download Mountain Lion, also restarted the computer and ran system updates several times... still cannot get it to download. 
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  • How do I download Safari for Mountain Lion?

    How do I download Safari for Mountain Lion? It's not in the App Store, it is nowhere on the Apple website . . . OK, so I guess it is supposed to be part of Mountain Lion, but I am running Mountain Lion and whatever version of Safari I ended up with would not even run at all . . .  so I trashed it (or at least what part of it I was allowed to trash) and though reinstalling it would be a good idea . . . but I can't find one to reinstall. The latest version I can find is for Leopard, and of course that won't run.
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    Since Safari is crashing, post a crash report...   reinstalling the OS X rarely helps a browser crash issue.
    If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash  information.
    Copy/paste the entire contents of the Crash Reporter window into your reply. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.
    Please include the "binary images" section...

  • I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have

    I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have iLife anymore. How do I get it back?

    Welcome to Apple Support Communities
    Mac OS X doesn't come with iLife applications, so you have to install them manually after installing Mac OS X.
    Insert the Applications disc or Mac OS X Install Disc 2 DVD and install iLfe applications. Then, open  > Software Update, and install the latest update. If you want, you can purchase iMovie, GarageBand and iPhoto in the App Store, so you will get the most recent version

  • HT6150 i need the os x mavericks download, im on mountain lion, and i wish to obtain mavericks on my computer not yosemite

    i need the os x mavericks download, im on mountain lion, and i wish to obtain mavericks on my computer not yosemite

    You will need to contact Apple, try iTunes Support. Mavericks was pulled from the MAS when Yosemite was released and the only possible way to get it is by contacting Apple directly.
    good luck
    regards

  • Unable to install OS X mountain lion on macbook

    I purchased new macbook pro OS X 10.8.1. I purchased and downloaded OS X mountain Lion. after 1 day of download installation started. it took 30 minutes and installtion was completed but then after restart of the mac i could see question mark on "install mountion lion" icon on launchpad. on clicking on that icon no process is starting. plz help me how to install lion on my mac

  • Download of osx mountain lion not started

    i bought mac osx mountain lion online at app store but it have not started downloading
    the machine in which i am downloading has already mountain lion installed
    plz give some solution
    t&R
    Sachin

    Why are you trying to download, to port it elsewhere?

  • I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

    I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

    Servers may be overloaded.
    One user reported:
    Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!

  • Since downloading OS X Mountain Lion my WordSearch9 will not open. I got a message that X11 was not supported and directed to a sited to download XQuartz. Now when I try to launch WordSearch9 I get a message "X11 cannot be found.

    Since downloading OS X Mountain Lion my WordSearch9 will not open. I got a message saying that X11 was not supported and directed to a site to download an update "XQuartz" which I did. Now when I try to launch WordSearch9 I get a message "X11 cannot be found". I did follow the instructions to download and install XQuartz, but there still seems to be a problem. Anyone have an idea?

    Your report indicates Mountain Lion, but your footer indicates Lion.  I'll assume you're on 10.8.2; on the current Mountain Lion version.
    Rebooting is fine.
    The posted diagnostics look like there might be a problem with the Xquartz install, or it is not starting, or it's not authorized for the sandbox.  (But I don't know enough about that to be certain.)
    Try launching X11.app directly from your Applications > Utilities folder, and see if that works, or if shows any dialog boxes, or that reports any errors.
    If you had an Xquartz kit installed and it's not the 2.7.4 (current) Xquartz kit, then please update to that version.  (I'm assuming that site is where you got your Xquartz kit from, too.)
    I'd also suggest also discussing this more directly with the Xquartz folks via mailing list or the IRC channel, or collecting up the Xquartz logs and then posting a bug over at the Xquartz site; here are the details on bug reporting for Xquartz.

  • Did download OS X Mountain Lion and see the features in my applications, but not reflecting in my APPS purchases.

    did download OS X Mountain Lion and see the features in my applications, but not reflecting in my APPS purchases.
    also this takes huge amount of time, almost 10 hours to download, even using 3G Net connection.

    Hi kiwirudy,
    I've had the same problem more than once since I started trying to download my 14 April purchase of OS X Mountain Lion.
    I found a property list called manifest.plist in my ~/Library/Application Support/AppStore folder which had a Boolean property called failed checked. I unchecked it and afterwards I was able to resume my download.
    Here are some steps I've found useful:
    Close the Mac App Store.
    make a copy of the  ~/Library/Application Support/AppStore folder. For some strange reason the Mac App Store likes to just delete it in some circumstances, which will mean that one has to start one's download again from the very beginning.
    Double click on the manifest.plist in one's ~/Library/Application Support/AppStore folder.
    This should open it in Property List Editor.
    Expand all the nodes (holding down the alt key and clicking on the highest collapsed node should do it.
    Find a key called failed of type Boolean and uncheck it.
    Save the manifest.plist and close it.
    Open the Mac App Store.
    The red message "an error has occured" should now be gone and one should be able to resume one's download.
    In the event that the ~/Library/Application Support/AppStore folder gets deleted:
    start the download again (it will start from the beginning), pause it and close the Mac App Store.
    copy your backup copy of the pkg file back to its sub-folder (it's a numbered folder in the ~/Library/Application Support/AppStore folder).
    Open the Mac App Store and resume your download.
    It should continue from where it left off.
    This has worked for me so far. I'm holding my breath. Don't know if I'll still be alive when it's finished.
    Regards
    Nic
    Message was edited by: n c h

  • Сan not download  OS X Mountain Lion, v10.8 (4 ) very slow internet

    Сan not download  OS X Mountain Lion, v10.8 (4 ) very slow internet

    Unfortunately, on a slow internet connection with Mountain Lion being a 4.34GB file, the download is most likely going to time out before it can finish.
    A suggestion. Try pausing the download then resuming at intervals > Mac App Store: How to resume interrupted downloads

  • HT1338 Wanted to purchase and download OS X Mountain Lion.

    I wanted to purchase and download OS X Mountain Lion but could not.  Message told me that I did not have enough memory to download.  I have 1GB of ram but they are saying that I Mountain Lion needs 2 GB.  Are they talking desk top memory or what?  I do have 17 GB of memory available.  What to do?

    They are talking about RAM, not storage.  See this, http://support.apple.com/kb/HT1423?viewlocale=en_US&locale=en_US  It provides you steps to install more RAM.  Of course, provided you purchase that ram.

  • I downloaded OS X Mountain Lion last night and now my Logic Express program doesn't work. What do I do now?

    I downloaded Os X Mountain Lion last night and now my Logic Express doesn't work. What do I do now?
    Thanks

    Upgrade to Logic Express 9.1.7; it's the mimimum version required for Mountain Lion.
    http://support.apple.com/kb/HT5421

  • I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

    I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

    hienn,
    Not yet. There was an upgrade page to 10.8.2 for the late 2012 models but it's down now. I have to assume that Apple pulled it because of some bugs. I would look for something next week, more likely than not. In the meantime, the OP should be good with 10.8.1 until the update shows up again.
    Clinton

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