Unable to download paid version of premiere elements 13

im trying to download elements 13 onto my laptop that has windows 8 and when I run the program it says that both programs aren't saved to the same file. it then gives me the option to open another program on my computer or download an app onto my computer to save the files to and nothing has worked. ive seen a question on here before and they said to get ahold of customer care and theyre not responding.

maddiek
Are you trying to download the tryout from Adobe web site or purchased installation files from the Adobe web site? Or other?
If this involves installation of purchased downloaded files from Adobe, do you have the serial number for this purchase yet?
Typically there are two files that go along with the Adobe download....exe which is either Adobe Application Manager or Akamai (acts to extract files from the .7z file (the program itself) and the .7z file which is the program itself.
You need both files.
Please supply more details of the details so that we can help you succeed in the Premiere Elements 13 download and install.
Thanks.
ATR

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How to download trial version of Premiere Elements? [was: hi]

I would like to try adobe premiere elements to edit video
I do not have Microsoft word
is there another way to do this?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Error: This installer does not support installation on a 64-bit operating system. Please download the 64-bit version of Premiere Elements.

what to do?

anorman9
What version of Premiere Elements and on what computer operating system?
Can we assume Premiere Elements 13 on Windows 7, 8, or 8.1 64 bit and that you are dealing with purchased installation files instead of tryout?
In either case, it might be easier for you to consider the download of the Premiere Elements 13 tryout from the following web site, where it might be easier to pin point the files that you need for your specific computer environment, that is, 32 bit installation files for 32 bit operating system and 64 bit installation files for 64 bit operating system. . If you are dealing with purchased software and serial number, during installation of the tryout files you insert your purchased serial number into these installation files. And, remember, you need 2 files for the process...one with a .exe file extension and one with a .7z file extension
So, please review and consider the following
http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
To avoid an Access Denied message, please follow carefully the web site's "Note: Very Important Instructions".
Please let us know if any questions or need clarification.
Thank you.
ATR

Trying to download a Trial version of Premiere Elements

But when I open the download assistent i get a window saying: "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I have disconnected firewalls and cookies as you require.

Thank you very much for your help – it worked!
Kind regards
Smylla
Fra: Pat Willener [email protected]
Sendt: 24. februar 2014 10:57
Til: Ulla Skov
Emne: Trying to download a Trial version of Premiere Elements
Re: Trying to download a Trial version of Premiere Elements
created by Pat Willener <http://forums.adobe.com/people/pwillener> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/6150819#6150819

How to get 64 bit version for premiere elements 12

How to get 64-bit version for Premier Elements 12 ?
I download from ADMISY site.
Click on win 64 bit and download it.
When I try to install ther is a error this download version is not for 64 bit I have try many times but same result

Hello
I have been away some days
ADMISY is a software partners for Adobe
I running Win 7 Home Edition
I have received a card with a code when I bought the program and the I
download from ADMISY
Sending serial and installation warning
PhotoshopElements_12_WWEFDJ.7z
PhotoshopElements_12_WWEFDJ
PremiereElements_12_WWEFDJ_win32.7z
PremiereElements_12_WWEFDJ_win32
I can not find a 64 bit version of 32-bit or 64-bit version of downloads
This is information I have
Best regards
Erling Magnusson
2015-02-04 22:33 GMT+01:00 Adobe Forums <[email protected]>:
How to get 64 bit version for premiere elements 12 created by A.T.
Romano <https://forums.adobe.com/people/A.T.+Romano> in *Premiere
Elements* - View the full discussion
<https://forums.adobe.com/message/7162950#7162950>

!Need 64 bit version of Premiere Elements 10 for new W7 machine.

I need to download a 64 bit version of premiere elements 10 to use on my new w7 64bit. I have a 32 bit verson that wont work. Or a workaround if available.

If you go to the page linked below there is a link for a 64 bit version. You can use your serial number to activate the trial version to full use.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

How do I download older versions of photoshop elements 6

How do I download older versions of photoshop elements 6

i don't think that's available,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Where is the 64 bit version of Premiere Elements?

I bought a teachers version of Premiere elements and Photoshop elements. I tried to download it to my 64 bit computer. At no time during the download did there appear to be a choice of a 32 or 64 bit version. Something downloaded but it won't install (?) because my computer is the wrong bit size? Now when I go back to the serial number page, it says I have an invalid number. I am not an IT person and I need someone to walk me through this.

if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Why is it taking 3 hours to download trial version of photoshop, elements 10?

I am trying to download trial version of Photoshop Elements 10 and it saya it will take 3 hours to download. Why does it take so long? I thought the days of long downloads were like the dinosaurs, a thing of the past.

I am the author of above post, and I want adobe to be aware that I have uninstalled their product and will not be considering any products to be purchased from them. I spent several hrs. last night and all day today watching hour after hour of tutorials on the elements program and was still unable to complete a single project. I phoned support. Their return call was 3 hrs later than they said it would be and then they hung up before I even spoke to a CS rep.or support tech. You want the money, Adobe, but ypou don't want to put a user friendly program on the market, nor do want to make sure that sufficent support is out there for those of us brave enough or stupid enough to actually try to master your products. I WILL NOT, EVER, CONSIDER PURCHASING ONE OF YOUR PRODUCTS AGAIN. Just to get to a forum or tutoria, which are not thurough, takes a miricale and several hours.

Where can I download additional content for Premiere Elements?

Additional content for the most recent versions of Premiere Elements can be downloaded from this page.
http://www.adobe.com/special/premiereel/downloads/

I would post over in the Premiere Pro forum here http://forums.adobe.com/community/premiere. They should be able to help you.

Downloading additional themes in Premiere Elements

I would like to download another theme, I type my adobe id and password to access theme download and the window sits on "Signing in" for hours. How can this be resolved?

Bahill
Just getting back into action after some traveling and noticed that we have not heard from you with the details needed to help us help you.
First we need to know what version of Premiere Elements that you are using and on what computer operating system it is running on.
Second, we need to know how your Adobe ID and password are factoring into this.
Based on what you wrote, I am suspecting that you are trying to obtain photoshop.com plus only Content from earlier version of Premiere Elements. That photoshop.com is gone and the associated themes are no longer available via the process that you are trying to use. Interestingly, many of those photoshop.com plus themes are available in more current versions free as part of the program. But, all of what I just wrote is speculation, guessing.
Looking forward to more information from you on your issue.
Thanks.
ATR

Moved Premiere Elements 10 project Error: "Project is not compatible with current version of Premiere Elements"

After moving an entire client folder from an external hard drive to an internal one, the client's video, created in adobe premiere elements 10, will no longer open in adobe premiere elements 10. It appears to be loading the project, and instead of completing, the following error message is displayed: "The project is not compatible with current version of Premiere Elements."
The same thing occurs when attempting to open the archive files.
New projects, and unmoved projects behave properly.
Moved projects receive this error.
I'm running Windows 7 Home Premium SP1 on a solid state drive (SSD) (c:/), where premiere elements is installed
My documents, including the project I need to work with are on my "storage" drive (HDD). it is (f:/)

txnoda
Archiving Aspects of this.....
First let clear the matter of the "archiving" as a life saver.... We do not appear to be on the same wave length.
a. I am talking about File Menu/Project Archiver with its Archive project and Copy project options. This feature is a safety net to save you when you
inadvertently disconnect source media from the project file. With the Archive option (Trimmed Folder result), you get saved to the computer hard drive (safe keeping) a copy of the project file plus copies of the media that were taken to the Timeline. With the Copy option (Copied Folder result), you get copy of the project files plus copies of much more.
b. Instead, you appear to be talking about "archiving" in the context of AutoSaves. AutoSaves are saved snapshots of the project at various phases of the edit. They suffer from the same shortcomings of the original project that has been disconnected from its source media.
When you import media into a project, all you get are copies of the originals in the project. But, those copies need to trace back to originals at the locations where they were when first imported into the project. Moving, renaming, deleting files/folders that went into the project after the project save close leads to some very time consuming messy situations.
What to do....
If you can, put everything back the way it was. If not.....
Let me emphasis some factors..
You wrote
After moving an entire client folder from an external hard drive to an internal one, the client's video, created in adobe premiere elements 10, will no longer open in adobe premiere elements 10. It appears to be loading the project, and instead of completing, the following error message is displayed: "The project is not compatible with current version of Premiere Elements."
Here you mention specifically "client's video". Later you detail with .mod files converted to .avi. What kind of .avi? If you have converted to AVCHD.avi or H.264.avi, they have been found not to be compatible with Premiere Elements. You should not be able to import them into any new or old project.
From what you described, I am envisioning
"Video" Folder
which contains 2 folders named
"Timestamped Folder" with .avi files
and
"DVD" Folder with the project file (project.prel)
The project file has many files generated automatically in the course of it workflow. Where do you have them going?
(See Premiere Elements 10 Edit Menu/Preferences/Scratch Discs). If you have the Scratch Discs directed
"Same As Project", then we would expect all those files to be going to the DVD Folder in the above scenario.
If we could open the project and get greeted with some "Where is the file.....?" messages, that might give us some hope.
But that is not the case.
Consequently from what you have said, I am suggesting that the path of least resistance is try to recreate the "before".
Please review and consider.
ATR
Add On...Not sure if it will assist in the matter, but the following is the link to Adobe's document related to troubleshooting
damaged projects.
Troubleshoot a damaged project file | Adobe Premiere Elements

I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number?

I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number? I'm about to migrate back to PC soon and I'd love to not have to buy the program again since I just bought it. Under my order history though it only shows it for Mac so I wanted to make sure.

ihavea4
The boxed packaging is not sold by Adobe direct. If you want to explore that type of purchase which offers the perk of a Windows and a Mac installation disc, you need to purchase from an authorized reseller who is not going to offer you "upgraded pricing". The seller would be its own entity with its own pricing and own return/refund policy. Sometimes the authorized reseller price may be less than the Adobe"upgraded pricing".
Did you purchase your Premiere Elements 13 Mac from Adobe direct and are within 30 days of purchase? If so, you can contact Adobe Chat Orders to ask for return/refund. And, then you can explore the authorized resellers for pricing and availability of the box packaging. Maybe check out the pricing all around before making any final decisions.
Please review and consider.
Thank you.
ATR

I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID

I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID.
<Email Edited by Host>

The Early 2011 MacBook Pro shipped with Snow Leopard, so these are not the Mac App Store versions of iLife, they are the boxed software versions.
If they are in an iWork '09 folder take them out and let them loose in the Apps folder. Then reindex your HDD.
Spotlight: How to re-index folders or volumes -
http://support.apple.com/kb/ht2409

I am working with two computers in my profession (Mac/PC). I want to download testversions, lets say Premiere Elements 13, for Mac and PC using my adobe login. Is this possible?

I am working with two computers in my profession (Mac/PC). I want to download testversions, lets say Premiere Elements 13, for Mac and PC using my adobe login. Is this possible?

Sure. Elements is cross-platform, anyway.
Mylenium

Unable to download paid version of premiere elements 13

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