Unable to download PDF docs with Safari

I cannot download PDF documents from the internet, using Safari.  All I get is a plain black screen, with the following message: "the document "04_712....._12Sep11_A.pdf" could not be exported as  "Hydro Bill.pdf".  Alternatively, I have absolutely no problem opening PDF documents from files on my computer.  I have downloaded the most recent version of Adobe Reader but that made no difference.  How can I fix this?

Hi Sue,
I have downloaded the most recent version of Adobe Reader but that made no difference
If you updated to Safari 5.1 ...
Apple Safari 5.1 and Adobe Reader/Acrobat Advisory
If you upgraded to Lion >  Known Issues | Adobe products on Mac OS 10.7 Lion
BTW.. when you post for help here, please tell us which Mac OS X you have installed and in this case, which version of Safari. Thanks!

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