Unable to download Pdf page to desktop/file

Vista SP2
Adobe 9 Ver 9.2.0
IE 8
I AM able to download my Gas Bill Statement in PDF from my provider and and read it.
When i click the Download to File icon of the PDF gas statement (next to the print icon) nothing happens !
I AM able to Print a copy on my printer ok.
Note: I AM able to download to desktop/file all other statements from all my other service providers without any problem.
When i contacted my Gas Provider with this problem they informed me that they were able to download my statement on two different computers in their offices with no problems stating the problem must be with me !!
I have uninstalled and reinstalled Adobe 9 twice with no effect.
Can you advise as to why i cannot download the GAS PDF statement page to my files but i can evey other service provider PDF statement ?

"Save Target as" is not available to me....its lettering is a very light pale colour....whereas Save Picture is a dark colour like this...and that is the one i clicked in error as you suggested !
Why am i unable to activate "Save Target"...what controls this ?
Dont understand "hover the mouse...." as when i hover the mouse over " View Statemant" you previously asked me to "Save" is on a Briish Gas web page, which does take me to the PDF statement (with a right click)t but once there when i click the Save ti file icon nothing happens.
I really dont want to use an unknown browser when everything else on my computer requiring PDF works ok..

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