Unable to download purchase. stopped (err = -48).  Any help on this?

I purchased an entire season of a TV show.  I was able to purchase, but I get the following error when I go to download to my PC (Windows 7):  stopped (err =-48).  It threw a -50 once, but the troubleshooting for that error didn't solve the problem. I was to delete a folder that didn't exist.
Any ideas?  This is new problem and I have had no issues in the past downloading music, movies, TV, etc...
Thanks

Please explain how to do that. Are you telling her to create another Apple ID? That would complicate things for her considerably.

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