Unable to download purchased movie in iTunes

I am unable to download a purchased movie from itunes. The download icon spins as if it were downloading but it is not. I am connected to the internet so this is not the problem. I have purchased other movies but on this one I am "stuck in spin".
Any suggestions would be appreciated.
papaj
PowerMac G5   Mac OS X (10.3.9)  

I have the same problem with the '6 iTunes Downloads Available' but was never able to solve it witht the iTunes support, nor the Apple Store Genius bar.  I went through 3 people with the iTunes Online support and in the end they couldn't figure out why my computers (macbook pro 1" and brand new mac mini) iTunes wouldn't download the available downloads.  They are 6 ringtones that I purchased and downloaded successfully on an iphone 4.  Then I took my iphone 4 into the Apple Store and they replaced it and I hadn't synced it to my computer so I lost them.  Then I emailed support and they sent the 6 ringtones to my iTunes account and my computers, iphones and ipads couldn't download them.  In the end they ended up crediting my account with 10 song credits that I could use because they couldn't solve the problem after 6 months.  So now there they sit evertime I'm in iTunes '6 iTunes Downloads Available'.  Sorry I don't have the answer I've tried everything on my own, even erasing my phones and computer then reinstalling everything.

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