Unable to download purchased songs.

Today, I purchased 5 songs and 1 video from iTunes. 3 of the songs downloaded giving me an "error (-50)" message. Then, the video downloaded perfectly fine. And then, the remaining 2 songs gave me an "error (-50)" message again. I looked on the support, but the only article that applies to "error (-50) has to do with videos, and the steps didn't help me at all. In fact, they recommended I go somewhere- to the "downloads" file in MyMusic/iTunes/iTunesMusic, but I couldn't locate a "downloads" file. What's wrong?

Go to \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\Downloads\
Delete the Downloads folder (not a Downloads file).
If you cannot locate it, right clickon th eiTUNes folder and Search for "Downloads".
After you delete it, check for purchases again.

Similar Messages

  • Unable to download purchased songs to computer

    I try to download purchased songs (from my ipad) to my computer (authorized) and it give me an error that the song was not purchased using my apple id
    have version 10.4.8 on computer
    have version 4.3.4 on my ipad
    I sign into the computer and iPad w. the same id.
    a lot of the songs that I have downloaded now seem to be corrupt on my ipad and I want to back them up to my computer. 

    Do you mean "authorize"?
    What have you tried?
    What happened?
    Error message?

  • HT203167 iTunes unable to download purchased songs

    I recently purchased several songs from iTunes about a week ago. 5 of those songs will not download. I have tried turnning my phone off and I continue to get a notice stating the song is unable to download. Any suggestions?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • Unable to download purchased songs after restetting my iPad

    I recently resat my iPad to get rid of old photos and apps, but now I can't download my purchased songs from my iPad, nor my computer. It says "Purchsed", but the icon is grey, and I can't seem to find any solution. Please help!

    Hi Aloha Imagery,
    Welcome to the Support Communities!  With iTunes 12, you do have the ability to download all of your purchased songs at one time.  Click on the link below for step-by-step instructions from the iTunes User Guide.
    http://help.apple.com/itunes/mac/12/#/itns36a8f323
    Download previous iTunes Store purchases to an authorized computer
    Click your name to the left of the Search field and choose Purchased. If you don’t see your name, click Sign In.
    In the page that appears, select a category.
    iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.
    If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.
    To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
    To download an item, click its Download button .
    To download all available items, click Download All.
    The download All button is at the bottom-right corner of your screen:
    Play on! :)
    - Judy

  • Unable to download purchased songs all at once

    yosemite 10.10
    itunes 12.01.26
    able to download all songs only one album at a time
    need to download all purchased songs for all albums in one simple action "download all"
    how can we select all albums or select all songs then 'download all'

    Hi Aloha Imagery,
    Welcome to the Support Communities!  With iTunes 12, you do have the ability to download all of your purchased songs at one time.  Click on the link below for step-by-step instructions from the iTunes User Guide.
    http://help.apple.com/itunes/mac/12/#/itns36a8f323
    Download previous iTunes Store purchases to an authorized computer
    Click your name to the left of the Search field and choose Purchased. If you don’t see your name, click Sign In.
    In the page that appears, select a category.
    iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.
    If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.
    To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
    To download an item, click its Download button .
    To download all available items, click Download All.
    The download All button is at the bottom-right corner of your screen:
    Play on! :)
    - Judy

  • I am unable to download itunes songs purchased on my iphone, I receive an download error tap to retry I have tried hit the pause button to try to retstart and am still unable to download the song on my iphone

    I am unable to download itunes songs purchase on my iphone. I have recieve a download error that says tap to retry.  I do that and keep receiving the same error.  I have read some responses to try to pause the download once it is downloading and also to restart the phone, but neither have worked for me,

    If you really are running OS 10.4.6 you have a long way to go!
    So, assuming you are not, what version of OS X do you have?

  • Unable to download new songs from iTunes

    I have iTunes 7.6.2 and when I plug in my iPod I get 'syncing' then 'its ok to disconnect' message and I'm unable to download new songs I just bought. I tried this on 2 computers and the same results. One is running XP Pro SP1 and one is running Vista SP1 and the same issue with both pc's.
    Any suggestions?

    iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
    Upgrade OS X on your Mac.

  • Won't let me download purchased songs (error 8517), Won't let me download purchased songs (error 8517)

    There's about 25 or so songs that I have purchased but can't download. Whenever I click on Downloads, It says there are 25 songs available for download, I click to download them and they all come up with an error. Someone suggested I go to Store --> Account --> and then click download purchased songs from there, if I do that in the library it seems to act like they're all about to download but none of them do. Anyone please help?

    What happens when you try? Error message?
    Is the iPod associated with your account?
    iTunes Store: Associating a device or computer to your Apple ID

  • Error message when trying to download purchased songs

    I purchased some albums on my ipad that synced to my iphone. I'm now trying to download my purchases to my library stored on my PC, but I'm getting an error/warning message along the lines of:
    "You can download past purchases for up to 90 days.....You cannot assign another apple id to this computer for the next 30 days".
    Does anyone have any ideas? I did have to sign my wife out of itunes before i signed in to download my songs so i assuming its something to do with that.

    When trying to download purchased songs on ITunes, it
    gives an error message that the network connection
    timed out. also gives this error message when I try
    to download ITunes software. Can anyone help with
    this error? Thanks
    I am having the same problem. (err = -3259) and it's not listed in any of the error codes in Apple Support. Weird. Why have an error code and no reference for it.
    First it happened when I tried to download a movie and I kept "checking for purchases" - didn't work - checked all my ad filters, privacy filters, firewall settings - didn't work. Then I forgot for a day, went back and it worked. Now I have three episodes of a TV show that will not download and I am getting the same error message. This time it has been a few days though...Someone who knows - Please HELP!!

  • I am having trouble downloading purchased songs to my iphone.  I keep getting an error message that the song could not be downloaded.  Why?  How do I fix this?

    I am having trouble downloading purchased songs to my iphone.  I keep getting an error message that the song could not be downloaded.  Why?  How do I fix this?

    Hello Dawnellk,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
    Best of luck,
    Mario

  • Unable to download purchase history

    unable to download purchase history

    If I understand you, you either want to re-download your Books or can't find them in the 'Purchased' section of iTunes.
    To re-download your books connect your iPhone/iPad to iTunes via USB cable and open iTunes. click 'PURCHASED' from the 'QUICKLINKS' section on the far right hand side of your iTunes screen, select BOOKS from the menu bar and then select the book/s to download from the list and click DOWNLOAD.
    If you can't see the books listed on this page then check you have 'ALL' selected from the ALL | NOT ON THIS COMPUTER options which are located on the top right hand side of the page.
    Hope that helps.

  • TS1424 downloaded/purchased song won't play or quits playing-how can I delete it and download it again?

    downloaded purchased songs will not play or quit playing. Need to delete the songs from my computer and download again, but how??

    Hi..
    Right or control click the track in your iTunes library then click Delete.
    Help here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    edited by:  cs

  • HT1725 Unable to download purchased audiobook. The book says it was downloaded. Can't get to spot from iTunes to insert password. Please help!

    Please help?

    Your question/statement makes no sense.
    "Unable to download purchased audiobook. The book says it was downloaded" What book is saying this? Is the audiobook talking to you?
    "Can't get to spot from iTunes to insert password" This makes no sense to me either.
    If you are trying to download a previously purchased audiobook, you can't do that. You get one download of an Audiobook and then you must purchase it again if you delete it or do not have it in your iTunes library to sync back to the iPd.
    If you can't find the audiobook, look in the More Tab of the Music App.

  • I only have one iTunes account.  The other day I made the mistake of downloading purchased songs and movies logged on another user account (Administrator) on the same computer.  How do I consolidate all my purchases in my preferred user account?

    I only have one iTunes account.  The other day I made the mistake of downloading purchased songs and movies logged on another user account (Administrator) on the same computer.  How do I consolidate all my purchases in my preferred user account?

    copy the songs that you downloaded as admin and put it somewhere you can access it from you're preferred account (usb stick / cd / shared folder / external hard drive) log into with you preferred user account and drag and drop the files on top of the itunes icon and they will be imported.
    if you have a second computer you could use home sharing to move the music from admin itunes to the second computer and from the second computer to the preferred itununes
    ps you can only connect 5 computers to you're itunes account so don't forget to de-autorise when you no-longer wand it.

  • Hi there, how do I re-download purchased songs in iTunes?

    Hi there,
    How do I re-download purchased songs in iTunes?  I have recently copied a large number of songs in to my iTunes folder and my purhcased songs have disappeared in the process. I am trying to play them but it is just asking me to locate them.  They can no longer be found on the machine but are purchases form the apple store.
    Thanks
    Tama

    -> Downloading past purchases from the App Store, iBookstore, and iTunes Store

Maybe you are looking for

  • Exchange Server 2013 - Lab setup with internal emails only

    Hi, I'm new to Exchange Server 2013. I've started a POC on the product by setting up a Lab environment with one 1 AD server and 1 Exchange server (Both Windows 2012 R2). As this is a POC I just need the internal email communication. I don't want the

  • HT1766 can the  gen 3 ipod touch ios be upgraded ?

    I just purchased a used Ipod touch gen 3 though can't get face time to work. Need to upgrade to iOS 7.O ...... please tell me this is possible !

  • Transferring Material Description from payables PO

    I would like to know if there is anyway that we can transfer the materials description from the Payables PO to the general ledger text field. Can this be made to flow thru automatically.

  • JTable with null table headar

    Hi - Is there a way to dynamically set the table header of a JTable to null? I know when you create the instance of the JTable, and do a setTableHeader(null), the table headers do not show up. However, is it possible to after the table is created and

  • List of users connecteds

    Hi How I get a list of users connected in an application ? Thanks