Unable to download recovery media after upgrade from Windows 8.1 to Windows 10

Purchased computer with Windows 8.1 preinstalled on July 9, 2015. Dowloaded to discs recovery media for Windows 8.1. Elected to download Windows 10 and installed same on July 30, 2015. Attempted to download recovery media for Windows 10 but refused because only 1 download is permitted. How do I get the computer to download Windows 10? Also for some reason the warranty start date is May 5, 2015 rather than the date I registered the computer with HP. How can I change the start date?

See link below http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

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Edited by: user11204334 on Aug 11, 2009 2:05 AM
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======================================================================
22.02.10 12:35:03 loginwindow[61] DEAD_PROCESS: 61 console
22.02.10 12:35:03 shutdown[296] reboot by josch:
22.02.10 12:35:03 shutdown[296] SHUTDOWN_TIME: 1266838503 998729
22.02.10 12:35:04 kernel systemShutdown true
22.02.10 12:35:04 kernel systemShutdown true
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22.02.10 12:35:04 kernel Kext unloading now disabled.
22.02.10 12:35:04 kernel Kext autounloading now disabled.
22.02.10 12:35:04 kernel Kernel requests now disabled.
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22.02.10 12:35:04 sudo[313] root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/kill -9 141
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======================================================================
I uninstalled Parallels Desktop too, but that did not the trick. Something
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Josch

Hi Barney,
thanks a lot for your answer.
No - the above console log was with Parallels installed. But that
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======================================================================
22.02.10 15:06:38 shutdown[245] reboot by josch:
22.02.10 15:06:38 shutdown[245] SHUTDOWN_TIME: 1266847598 746983
22.02.10 15:06:38 sudo[258] root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/kill -9 104
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22.02.10 15:06:38 mds[62] (Error) Task: QueryClose failed (-1) for store <MDSStoreToken: 0x1035018c0>{storeID:0x6b000001 registered:NO private:NO age:NA uuid:C7AD4FB9-5E0D-47D8-97B2-DFA1EA057A5E machPort:0x00003a13}
22.02.10 15:06:38 mds[62] (Error) Task: QueryClose failed (-1) for store <MDSStoreToken: 0x1034027e0>{storeID:0x6b000000 registered:NO private:NO age:NA uuid:8630389C-8A65-4D7E-80FC-8A10BD0B81EB machPort:0x00005413}
22.02.10 15:06:38 mds[62] (Error) Task: QueryClose failed (-1) for store <MDSStoreToken: 0x10500d800>{storeID:0x6b000010 registered:NO private:NO age:NA uuid:8630389C-8A65-4D7E-80FC-8A10BD0B81EB machPort:0x0000591f}
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22.02.10 15:06:39 kernel Kext unloading now disabled.
22.02.10 15:06:39 kernel Kext autounloading now disabled.
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22.02.10 15:06:39 com.apple.SecurityServer[51] Killing auth hosts
22.02.10 15:06:39 com.apple.SecurityServer[51] Session 0x200061f destroyed
======================================================================
and after the last line it seems to hang.
A very strange thing. Hope someone can help.
Kind regards,
Josch

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{message:id=10692572}
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