Unable to download song from iCloud

After purchasing songs from Itunes, I receive the following error message when trying to download songs from iCloud - "you do not have the priviledge to make changes."  My itunes library is currently housed on an external hard drive.  Any help would be greatly appreciated!

my first thought is if you have recently authorized/deauthorized any other computers. which requires a wait time.
other troubleshoots might be if you accidently switching your external harddrive to read only.
let me know, i'll try helping you troubleshoot.

Similar Messages

  • ITunes Match unable to download songs from iCloud issue

    I have a MacBook Pro running Mavericks 10.9.4 and iTunes 11.3.1. I am having repeated issues with downloading songs from iCloud to my MBP. I have reset Match numerous times using the steps located here: http://support.apple.com/kb/TS4054.
    Then it works for a short time and I am able to download some songs and then suddenly I will get the pinwheel, the songs in iCloud will all show greyed out and then I am no longer able to download anymore. Repeat process.
    I am about to try a test tethering to my iPhone's internet service to see if that improves things. So far, the only threads I have found on this topic have been related to Mountain Lion. So I'm not sure if this is a different issue I am seeing.
    I also tried resetting the System Configuration to see if it would fix, but no luck: https://discussions.apple.com/thread/4160355?start=90&tstart=0
    Is anyone else experiencing this and what is the issue? Can it be fixed?

    Hi,
    I don't think that you have a similar issue to OP.
    Mettelin wrote:
    That means that iTunes Match is stripping out the Sample Rate when it uploads some tracks (even variable within albums) and then it gets stuck when you try to play the track.
    Apple needs to fix this.
    Match does not strip out the Sample Rate. If tracks are matched, it shows the standard sample rate of 44,100 but unknown when tracks are uploaded (probably because Apple does not capture this on such tracks). If you have an iCloud status of "Waiting" and a blank sample rate, this suggests that the match / upload process was not completed.
    If you have not already solved your problem, I suggest that you delete those tracks and then read them to your iTunes library. Once you have matched or uploaded them, you can delete from your hard drive but not the cloud.
    Jim

  • Downloaded songs from iCloud to touch, but can't play songs without wifi. Defeats the purpose.

    Downloaded songs from iCloud to iPod touch, but can't play songs without wifi.

    Check the Music App on the iPad.

  • How to download songs from icloud before i can copy to ipod

    need assistant how to download songs from icloud before i can copy music to ipod. i have downloaded itunes/i cloud. but have this problem downloading the music from i cloud.  can someone please help me?

    Welcome to Apple Support Communities
    In order to copy songs to your iPod, first you need to download the song you want from iTunes. If it was already purchased in the iTunes Store, follow the steps for iTunes on a PC or Mac > http://support.apple.com/kb/ht2519

  • Cannot play/download songs from iCloud to iTunes

    I just purchased a new MacBook. When I sign into iTunes with my apple id, all of my songs appear, however I am not able to play them or download them from iCloud. The iCloud icons and all text are all light gray, as opposed to their usual bold gray color.
    Thanks.

    in case anyone else has this problem I wanted to update with the solution. For clarity, this problem had nothing to do with iTunes Match. I just was unable to play or download any music. All I did was quit iTunes and Restart my computer and then all of my music was there and all is working fine.

  • HT4915 Hi,I downloaded songs from icloud in itunes,so i could download them onto my wifes i shuffle,how can i now put these songs back on icloud for protection as they were? Appreciate any suggestions,thank u, Simon from kent

    Hi.I downloaded songs from my i tunes,that were in icloud,so as i could transfer them onto my wifes i shuffle,how can i now put these songs back into icloud ,appreciate your suggestions,thank you.Simon from kent

    for purchases from the iTunes store do this:
    connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    for everything else check out this post by Zevoneer.

  • Download error/unable to download song from itunes?

    I bought songs from itunes store but i can not get them downloded. What I have to do? I have this message showing under the title"download error. Tap to try"
    And anotner message appears: Unable to download song, "name of song" could not be downloaded at this time . Have 2 choice tick done or retry but always message comes up after several try... Would be happy if someone could help. Many thanks!

    Hi All,
    I see this is very old post, however only as of a couple of months back i'm getting a very similar fault.
    I run an iPhone 6 Plus, iPad Mini 2 (cellular) and a Macbook Pro - all using the same iTunes account for my iTunes Match. When the devices are connected to the home Wifi (SKY BROADBAND) not a single problem with the service - However when i attempt to use iTunes match on any device via 3G/4G the devices will skip songs 99% of the time and also not be able to stream previews from the iTunes store.
    I find if i have one of the devices on 3G/4G and turn iTunes match off and back on again, it may be able to stream a few songs ok. However this won't last for too long, and before long the issue will return.
    From a very broad perspective, you'd think that the issue is with the Cellular Service Provider (EE UK), but i've been in contact with their technical team, and are unable to find any issues on their end, as the phone and iPad are both connected OK to the internet via 3G/4G.
    I'm a Technical Analyst by profession, and have tried adjusting all settings, and turning accounts off and back on in different orders to try and find a pattern, but i'm left completely stumped.
    Does anyone have a resolution for this?!
    Please Please Help!!
    Kindest Regards,
    Dan

  • Can't download songs from iCloud in Canada, purchased from Hong Kong iTune Store

    I have an Hong kong apple account. Now I'm in Canada, and I bought a song on iTune store. It was downloaded to my iCloud but I can't get that song from iCloud to my Mac.. Why is that so?? Is that related to the regions I am staying right now?

    Hello holi890
    Try signing out of your iTunes account and deauthorize. Once that is done sign in and Authorize the computer to see if that resolves the issue. If it still doing the same thing, then check out the second article to troubleshoot access to the iTunes Store.
    iTunes Store: Authorize or deauthorize your Mac or PC
    http://support.apple.com/kb/ht1420
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • Unable to download pics from icloud to Mac Pro

    Just updated Mac Pro to Mountain but cannot download pics from icloud. Is MobileMe required?

    MobileMe is closed and has no relevance to anything. iCloud provides 'PhotoStream' but this is purely a conduit which automatically transfers pictures taken on one device onto all the others which are signed in in iPhoto or Aperture - you can't manually download photos. There is also a very basic photo gallery in the form of 'Photo Stream' which is populated only from iPhoto for iOS, not from a Mac.
    If you are trying to access pictures which were in your MobileMe Gallery, these have now been deleted. It's probable that you also have these photos on your Mac, synced with the online gallery in iPhoto or Aperture, but if you don't have the picture on your Mac I'm afraid they are lost.

  • Can't download songs from icloud

    I am trying to copy a few songs from my iCloud onto an old iPod. The songs appear in my itunes library with the little cloud, but it won't allow me to click on the cloud to download it.  Any suggestions?

    Hello holi890
    Try signing out of your iTunes account and deauthorize. Once that is done sign in and Authorize the computer to see if that resolves the issue. If it still doing the same thing, then check out the second article to troubleshoot access to the iTunes Store.
    iTunes Store: Authorize or deauthorize your Mac or PC
    http://support.apple.com/kb/ht1420
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • HT204406 Downloading songs from Icloud

    Hi,
    Trying to transfer purchases from Icloud onto my computor to then transfer onto my Ipod but am having trouble with a few songs. They worked on my old Iphone 4s but now in Icloud 3 songs just skip straight away and another one plays for 2 seconds and then skips as well. Not sure what to do here??

    There is no guarantee that any song will always be available for download.
    This is one of the many reasons that it is so important to keep everything on your computer and always keep a backup copy of your computer.
    If you believe that there is an error, then contact iTunes support.

  • Unable to download doc from icloud to mac

    Can anyone help with document download?  I can see my docs on icloud on my mac, but am unable to download them, even after selecting the doc, choosing 'download', and replying 'save' to the prompt "do you want to save this file" I cannot find files anywhere on my mac.  I had success moving files from my mac, via icloud, to my ipad.  Would like to go both ways.

    I am trying, unsuccessfully, to use the 'brower solution'.  I am on icloud.com/iwork, I see all my documents, when I select one, I'm given an option of format (pages, pdf, word) I make that selection, then the box says "preparing file"  The next box says "you have chosen to open "my document name" which is a WORD document from: http:// ______iwork  would you like to save this file?  When I choose "save file" nothing happens, can't seem to find file on my mac anywhere.  Any more advice?  Thanks!   It seems odd that I can easily drag and drop documents from my mac onto the icloud panel and they are quickly transferred and visible on my ios devices right away.

  • Unable to Download Song from Itunes

    Receiving an error message on my iphone 4S when trying to download music from itunes.  Have not had problems in the past.  I have restarted my phone.  I have the most up-to-date operating software.  I signed in and out of my apple ID.  Nothing seems to be working.  Any suggestions?  Thank you.

    I have both a strong wifi and cellular connection.
    I have restarted my phone.
    No problem downloading apps.  Same error with a different song.
    Also checked to make sure I had memory storage left on my iphone - I do.

  • Question about re-downloading songs from iCloud?

    Let's say I modified the volume of one of my purchased tracks from my iTunes library using Volume Adjustment and I accidentally deleted that song. If I re-download that song from the Cloud, will the changes I made to that track still be there?
    Sorry, noob here.

    I'm sure you'd have to redo any changes. Some properties are stored in the file tags, others in the library database. For properties that are stored in tags you can remove the track from the library, then add it back again from local storage and such changes are remembered. For library only properties, or if redownloading from the store, once the track is deleted those changes are gone. If you subscribe to iTunes Match then, presumably, some of the more ephemeral properties might get stored in your Match account and might survive when you delete and redownload. I don't have Match so I can't tell.
    tt2

  • Downloaded song from icloud but song missing still

    Bought a song on iphone.  Acted like it downloaded.  It does NOT show in music app on iphone.  Song DOES show as a purchased song on icloud.  It allows me to redownload the song and acts like it is successful but the song never shows in music app.  Tried rebooting but it still acts the same.  Multiple attempts at downloads of the same song but the song never shows in music app.  All other music does show in music app.

    Try redownloading it in iTunes and syncing it to your phone.

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