Unable to download the latest version of itunes (11.1) for windows 7
I have tried to sync some recently downloaded songs to my phone. However when I plug in my phone it pops up that it is unable to recognise the phone because I don't have the latest version of iTunes (11.1), I think this is linked to the fact that I have recently completed the software update for the Iphone and got the iOS7 software update. When I go to download the new version of iTunes It gets to a certain point and stops, telling me that the feature I am trying to use in on a networ resource that in unavailable. It then asks me to enter an alternative path to a folder containing the installation package 'iTunes64.msi'. I have searched through my folders on my laptop and cannot find anything that works. Once I cancel the pop up it says that the old version of iTunes cannot be removed.I have also restarted my laptop but it didnt change the problem, if anyone has any clues as to what this could be I would be very grateful for the help!
Thanks
Hello Slm7531,
Thank you for using Apple Support Communities.
It sounds like this iTunes msi file is causing some issues with installing the new version of iTunes.
Check out this Featured Discussion on the subject:
https://discussions.apple.com/thread/3801754
Cheers,
Sterling
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Unable to download the latest version of iTunes (11.1) for Windows XP
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http://support.apple.com/kb/HT1926
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http://majorgeeks.com/download.php?det=4459
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HT1926 Unable to download the latest version of Itunes
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http://majorgeeks.com/download.php?det=4459
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Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
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Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
And if you're really at 10.4.2, then get this and apply it...
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
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Usually, the exclamation mark tells you that the song was not where the program expected to find it. It may also mean that there was an error with the file itself.
If you click on the exclamation mark, it may give you a reason. You can also double click the file to make it play. If the file is not found, it will tell you. Just follow the prompts to look for the song again. It will ask you if you want to look for the other missing songs in the same folder. You can do it, but unfortunately, the last few updates have made the program blind to the songs that are there and you sometimes have to do the same process for each song.
If neither of these help, I would suggest starting from scratch and reinstalling iTunes. I have had to do that before. Do your best to back up the library and such first.
Sometimes a computer will rename a hard disk (Windows) and all the songs on that disk will be gone to iTunes because it will think it's looking in the right place. It can't recognize that the hard disk or partition has been renamed.
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I hope this helps! -
Hi
I have downloaded the latest version of ITunes .I cant' figure out the steps to take , to actually watch it on my computer. Where do I click to watch the movie ?
Can someone walk me through it ?Contact Adobe. That is what I finally had to do. the number is 1-800-833-6687. There was a problem with a file. They took over my computer and got everything working for me.
Shane -
AFTER DOWNLOADING THE LATEST VERSION OF ITUNES, I CAM GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.DLL WAS NOT FOUND. UNABLE TO LOCATE COMPONENT. BEFORE I REMOVE THIS VERSION AND TRY TO RELOAD AGAIN, JUST WANTED TO BE SURE I WOULDN'T LOSE ALL 200 PURCHASED SONGS ON MY PC.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99220) -
I am unable to upload the latest version of iTunes. It worked before and when prompted uploaded the newest version. Now I'm unable to access iTunes..."Error 7 Windows Error126. Insufficient privileges". What do I do?
Hey thomashfrompa,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
I am unable to install the latest version of iTunes on window xp?
I am unable to install the latest version of iTunes on window xp. I get "The application has failede to start because MSVCR80.dll was not found. Re-installing the application may fix this problem".
This may be all we know, but the new discussions keep coming in, so I repaet my post of this evening:
With all the discussion about problems with iTunes 11 for Windows, there is also now the problem of downloading the 11 install file at all. On 2 diff computers today, I have tried to download installer and it gets to "save file" then when clicked simply disappears. Nice magic trick, but not helpful to a long-time (and mostly happy til now) user of iTunes on Windows. If there are such serious problems with the installation and function of this "new" version, what the hex is Apple doing? A new corrected release? When? why all this mess wirth a program that has always worked? How about some answers Apple?
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