Unable to download TV shows - keeps restarting
I have been trying to download Prison Break "The Message" and a couple of episodes of Heroes recently. When the file downloads and the file begins processing the file then begins downloading from the start again or comes up with an error message such as "network connection error" or the "file is corrupt" any ideas on how to resolve this? I have tried this using different connections. taken down the firewall. Can anyone help its driving me mad?
You can try reporting the problem to the iTunes Store customer support department through the form at the bottom of their web page. But they don't support using the US iTunes Store from outside of the US, so they may not respond. Worth a try, though; if it's a problem with the shows themselves, they may be able to help you sort it out.
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I am unable to download the Maverick keeps coming up with an error
I downloaded Maverick on my computer which was my husbands old computer. I downloaded it with my husbands apple id which I was prompted to use, after downloading the full version it could not be opened, so I deleted the entire program, rebooted and then tried to download the program using my apple id. Now I am unable to download the program I keep getting an error message.
Please help!Sadly, that did not resolve the problem. The app still terminated and generated an error. Any other suggestions?
Here is the first portion of the error it generates:
Process: App Store [3200]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [239]
Date/Time: 2011-08-17 21:43:21.942 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 23825 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 21 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 4133601A-34FD-472F-98E6-73E4DE9BFC06
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10037c3c0 Size={0, 0} Reps=(
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Facetime app download and installation keeps restarting
Facetime app download and installation keeps restarting
He mate
You have to go to setting - iTunes and app store - turn off iTunes Store and App Store on both devices
Cheers mate :)
<Edited By Host> -
Just when it gets about finished downloadIng, the app restarts the download, and this process keeps going and going. I did everything that apple suggested, but nothing works. I haven't heard back from Ludia, the company I purchased this $4.99 app from. Any advice would be helpful at this point. Please help me.
After activating your iPad, go to the App Store and search for your free apps:
1. Pages
2. Numbers
3. Keynote
4. iPhoto
5. iMovie
6. GarageBand
If apps are still showing the price: sign out>reboot>and sign in again
Settings>iTunes and App Store>Apple ID -
I am trying to download a tv show on my iPad from iTunes but it shows the episode as "grey" and unable to purchase.
In my experience, iTunes support has been terrible. All I get is some autoresponder telling me to try all the things I've already tried.
* Get newest iTunes
* Store > Check for purchases
* Restart iTunes/computer
The email responses are fast, but useless.
iMac 17' flat panel Mac OS X (10.4.8) -
I am unable to download itunes. i keep getting an error, not susfficient priviledge
i have a new laptop, windows 8.
Hello Karen,
Thanks for participating in the Apple Support Communities.
It seems like you're trying to install iTunes on your new Windows laptop, but you get an error about "insufficient privileges." Try the following tips to troubleshoot this situation:
Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
If you have Windows XP: Choose Open.
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
From:
If you can't install or update iTunes for Windows - Apple Support
All the best,
Jeremy -
IPAD 3 UNABLE TO DOWNLOAD AS VERIFICATION KEEPS SAYNG POSTCODE INVALID
Hello,
I bought an ipad 3 last week but every time i try to download it askd for verification on the account. This is fine but it won't accept my UK postcode even though I know it is correct and have tried numerous ways of formatting (upper case, lower case, spaces and so on). Can anybody help?You're in the right area. Remember that you are in Restrictions, so ON allows the restriction.
Online iOS 5 / iPad user interface guide: http://help.apple.com/ipad/5/interface/
Online, downloadable PDF iOS / iPad user guide: http://manuals.info.apple.com/en_US/ipad_user_guide.pdf
Or you can download the free iOS 5 / iPad user guide from iBooks. -
I have purchased new lap top and downloaded windows.8..1 but i am unable to download itunes, it keeps coming up as unsucessful. I am a bit thick when it comes to technology so any step by step insturctions would be good. Please help thanks
I'm having the same problem. I had previously downloaded an earlier version but it's apparently too old to allow me to activate my new iPhone. I tried disabling Download Manager (holding down the shift key); it was disabled but I still got the immediate "Thank You" without the new version being downloaded. Any suggestions? Anyone using Vista able to download this version?
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I am having issues downloading tv shows since updating to iOS 7
Ever since I updated my iPad mini to the iOS 7 software I have been unable to download tv shows from the App Store. Sometimes it acts like it is going to download, but will not completely finish and then when I go to watch the show it freezes and I have to start all over again. Is anyone else having this issue? Or has anyone had this issue and had it resolved? Thanks.
Hey Dus-Punk!
I have an article here that can tell you how to deal with interrupted downloads such as the TV shows you are trying to watch:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
You will want to make sure your purchase downloads completely before you can watch the purchased file. Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I am unable to download updates directly to iPad 2 , now trying to reinstall one from scratch but download keeps stopping and the restarting. Can you offer any advice, this happening when trying to download to laptop in itunes as well. Have tried to download on different broadband lines without success. Is this an apple problem due to high demand or something else?
Everything has worked well until about a month ago, up to date iOS 5 and itunes installed. Tried resetting numerous times, turned off all apps still no joy. Ipad was great but now feeling buying one was mistake. Also recent music purchase was useless and tunes would not play correctly.Since this is happening on the iPad and the computer, it might be worth a try to reboot your router - unplug it from power for about 30 seconds and then plug it in again.
Quit iTunes on the PC, reboot it and the iPad as well
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons -
I can go on it for about 10 secs then it freezes,
i have to keep restarting it and it doesnt show up on
itunes when i try to restart it please HELP!! >.<
HASNT BEEN JAILBREAKED ASWELL- Try a reset. Nothing is lost
iOS: Troubleshooting applications purchased from the App Store
- If still problem, see it iTunes nows sees the iPod so you can restore the iPod.
- Next see if placing the iPOd in recovery mode will allow a restore. For recovry mode:
iPhone and iPod touch: Unable to update or restore
- Last, try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
It's starting to **** me off, especially since there is no visible "settings" in iTunes. I've tried resuming the download, it just downloads to 2.2mb and then restarts 3-4 times again, I've tried restarting my phone, I've looked up stuff, but can't find a **** thing that works. One thing said to swipe to the left from the down arrow on the right of the download (the tap to resume button), but the delete option doesn't show up when I do that... Anybody have any idea how I can just get my PURCHASED song to actually download?
Similar issues here.
I purchased five movies for download and having nothing but problems getting them downloaded. I keep receiving error messages and the download stops and I have to restart it, just to get another minute worth of download with each restart. Now Apple has my money and I have nothing. -
Anyone else unable to download the 3/8/12 episode of The Daily Show?
Anyone else unable to download the 3/8/12 episode of The Daily Show?
Thanks for trying it out.
At least if I'm losing my mind I'll have some company; I'm getting the same page as prom. Sun tries to tell me it's my browser settings, and I keep asking them how my settings can cause them to generate a page like that, then they tell me that as far as they're concerned, the issue is closed.
Just to double-check with yawmark et al, since my original post may not have been clear: the error comes when you click on the actual download link: http://javashoplm.sun.com/ECom/docs/Welcome.jsp?StoreId=22&PartDetailId=jdk-1.5.0_05-oth-JPR&SiteId=JSC&TransactionId=noreg
I'll assume that silence means "yeah, dummy, we understood what you originally said, and it worked." -
When I try And download some apps from the iPod touch app store they keep restarting. The download gets to the installing stage of the download and then just before it finishes the download restarts from the start. WHY
Same here... it does not seem to restart at the same location every time... i guess the good news is that I'm saving tons of money on purchased movies (becasue I'm not going to buy what I can't download) and TV Shows becasue I can't download anything reliably!!! <Apple... this costs YOU money> but the bad news is I don't get to watch the things I want to <Apple... this could cost you MORE money if I eventually have to drop your ecosystem>
At least aknowledge the issue for us so we know you are working on it!!!! -
My Ipod keeps restarting and showing the Apple Logo over and over....
PLEASE HELP ME!!!! My Ipod keeps restarting, or turning off, I'm not sure which, but when it does that then it shows the Apple Logo, it will go to the main screen for maybe 1 second, but then it does this cycle over again. It has been doing this for a while now. It is also unresponsive, I and tried the R things but they didn't work either. I have tried plugging it up and it hasnt helped, I have no idea what to do. Oh and I havn't dropped it or anything, I have taken very good care of it. The only thing I can think of that ould be wrong with it is that my Dad had it plugged into his car radio, he says it started doing this action while it was plugged up to that, but I have no proof of that. He also plugged it into his computer, which has none of the Itunes software on it, to try to download my songs onto his computer, he says all the songs copied to his computer just fine. I plugged the Ipod into my Ihome and it froze up, when it unfroze I saw that I had all of my songs, but then it started to Turn off and show the Apple Logo. If you have any suggestions please contact me!!!!
Genug geweint -
nach 3 Wochen funktioniert es wieder-I fixed it, after 3 weeks
leider kann ich nicht sagen, an was es liegt/
sorry, but I am not able to tell you what the problem was
Da es jetzt geht, ohne dass ich an Vista etwas geändert hätte, vermute ich, dass eines der Apple Programme des Fehler verursacht.
I did not change anything with Vista but it works now. Though I think the failure occured because of one of the Apple products.
Schritt für Schritt / step by step
1. iPod auswerfen / diconnect your iPod
2. holen Sie sich alle wichtigen Windowsupdates/
update your windows
3. holen Sie sich iTunes noch einmal aber installieren Sie es nicht/
download iTunes again, but don't install it.
4. deinstalliere alle Appleprogramme
(ich nutze nur die 6 Apple Programme, die zwangsweise mit iTunes installiert werden, ob es Sinn macht auch Safari zu löschen kann ich nicht sagen,weil ich es nicht nutze,aber vielleicht sollte man alles rausschmeißen)
deinstall all Apple-software
(I use only the software wich comes together with iTunes. I don't use safari. You might deinstall it as well, if you use it on a PC)
5. Verbinden Sie den iPod mit dem PC
Ohne iTunes hörte der "Kampf" zwischen Windows und iTunes auf (logo!).
Solange der iPod davor verbunden war gab es Fehlermeldungen sowohl von iTunes als auch von Windows und der iPod flog bei beiden Systemen raus. Jetzt ließ Windows den iPod in der Liste der angeschlossenen Geräte. Ich habe ihn neu formatiert und dann ausgeworfen.
Connect your iPod.
Without iTunes the struggle between windows and iTunes was over.
As long as iTunes was installed and a iPod was connected I got a notice of a failure from iTunes and windows. both of them disconnected the iPod. Now windows kept the iPod an I was able to format it, then I disconnected it.
6. Da ich keine Zeit mehr hatte habe ich den Computer heruntergefahren und erst mehrere Stunden später wieder angemacht. (ob das spätere Hochfahren von Bedeutung ist werde ich wohl nie erfahren, ich erwähne es nur, um möglichst keinen Schritt auszulassen)
I drove down the computer and turned it on again after a few hours. (Is it necessary to wait a few hours? I don't know. I mention it only)
7. Installieren Sie iTunes / install iTunes
8. starten Sie iTunes / start iTunes
9. verbinden Sie den iPod mit dem Computer / connect your iPod with your PC
Bei mir haben die Fehlermeldungen aufgehört und ich konnte das "kaputte" Gerät wieder mit Musik, Filmen und Hörbüchern füttern.
Ich hoffe es klappt auch bei Ihnen.
In my case there were no further messages of a failure. I got music, movies and audiobooks on my daughters iPod.
Interessieren würde mich schon, warum ein System plötzlich spinnt, obwohl ich "außer" updates nichts verändert hatte.
Why happened it???
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