Unable to download/upgrade App World - Error Invalid manifest or application descriptor.

I have tried to download 7.1, but it seems it is not available for my region (Chile). I have checked on 'Software Updates' on the device, where it indicates"Your Blackberry is up to date" and doesn't offer any option to update.  I have also checked on the Blackberry website, and it also tells me there are no updates available. It tells me I have this version on my phone: 7.0 2395 (v. 7.0.0.579, platform 5.0.0.735). It seems that the version releases may be related to geographical location and Carrier (I have Entel PCS as my carrier.) I re-installed the latest update of 7.0 that the website would allow me to do, then tried to download AppWorld, but no success. 

Hello
I have a Bold 9900, software 7.0
I have had problems with App World for several months. The App on my phone indicated that an upgrade is available, however when I went to upgrade I received the following message: Error : Invalid manifest or application descriptor.
The "MIDLet-Name" attribute is missing.
After several failed attempts trying to download the upgrade I finally deleted App World from my phone to try to re-install it directly from the phone, but this gives me the above error message.
I have tried to update it using the appworld.blackberry.com site, but was unsuccessful. After deleting App World from my phone the appworld site no longer recognizes my device and tells me to "Please connect your device" when I click the 'My World' link.
When I try to download AppWorld from the Blackberry website, I receive this message:
"Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone."
I've hard rebooted the device repeatedly, hoping that this would help, but it hasn't.
Any ideas? 

Similar Messages

  • Unable to log into App World - Error message 80002

    I am unable to access my app world. I have uninstalled and re-installed the app to no avail. I get the error message " The software upgrade was interrupted. Please try again."
    When I click cancel, it says "BlackBerry Identity installation failed. Please try again later (80002). I know that I am in a country and carrier that supports BB. So not sure what the issue is. I also have v5.0.0.862 on my phone

    Mangoe wrote:
    Seems my BB has a mind of it's own. The removing/reinstalling didn't solve the problem.    
    Do you mean removing/reinstalling the Identity App on your BB? Or AppWorld itself? Or both perhaps? One of the above KBs is specifically about removing/reinstalling the Identity App...and that's the one that normally cures this.
    Mangoe wrote:
    I tried following your "Homescreen > Options > Device > BlackBerry ID" but I don't have a selection for "Device". is there another option? I have the Bold 9700
    Oh...that's probably because you are way behind, still on OS 5 on your BB...Rogers currently supports 6.0.0.666, and the menu structures are totally different moving from OS5 to 6, and again to 7 (though I don't think your BB model can support OS7). For OS 5, I think the command string is Homescreen > Options > BlackBerry ID
    Mangoe wrote:
    How do I access BBID on my pc? Not sure if that will help, but would love to try...lol! Anything at this point. 
    From a PC/browser, go to AppWorld (www.blackberry.com/appworld). At the top right will be a "Sign In" link...click that and it takes you to the BB ID login.
    Mangoe wrote:
    I have the same IT policy on my phone as i did when it got the phone. it has never prevented me from accessing AppWorld, or anything else for that matter. Not sure how to tell if "Stealth" is getting in the way.
    So, your BB is part of a BES environment? It may be that AppWorld worked OK before, but that there's something in the IT Policy that is blocking this update...you should check with your BES admins to be sure.
    As for "stealth"...that's the whole point...a stealth IT Policy cannot be seen, other than it's effect on trying to do things on the BB. "Normal" IT Policies can be seen:
    KB30076 How to check for an IT Policy on a BlackBerry smartphone
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Unable to download Blackberry App World

    Hello,
    I am not able to download Blackberry App World, I am getting an error message: JAD file incorrect
    MIDIet-Name attribute is missing.
    Can someone please help?

    Hi rnpshah
    Welcome to BlackBerry Support Forums
    Can you try Installing BlackBerry World in a clean manner , To do that , first On your Homescreen Go to Options > Device > Application Management > Locate and delete BlackBerry World from that list.
    KB10040 :  How to view or remove installed application on a blackberry smartphone
    Once deleted perform a battery pull restart by removing your battery while your device is Powered On , wait for atleast a min. and then re-insert it back. finally after reboot from your BlackBerry Browser browse to www.blackberry.com/appworld .
    Please try it .
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Unable to download an app.  Error in app store

    Trying to upgrade my IMAC software.  Keep getting error message in the app. store.  Message reads "Error in App. store"  How do I correct?

    http://www.apple.com/support/mac/app-store/contact/

  • Unable to download/update apps, lost App World from BB9780 and unable to download App World again

    Hi, I see posts about this subject but none have helped me so far. I seem to have accumulated 3 issues
    Since a couple of weeks I am unable to download apps from the app world or update apps from the app world.
    1. unable to download / update apps from App World
    The progress bar of the download progresses some and the it hoves me the error "There was a problem during installation, please try again".
    2. While trying to fix this issue 1, the App World icon has disappeared from my BB9780. On the desktop software I see that the App World stll shows as installed on my device (version 3.1.1.121). a search on my device shows nothing though.
    3. I try to fix the issue 2 by reinstalling the App World. Everything goes well untill the language selection. Final message is whether I want to replace version 3.1.1.121 with version 3.1.1.121? When continuing I receive the error "Download failed". Detailed error mesage: "909 Application authentication failure".
    Please help me how to fix this. I have tried:
    -battery pulls
    -security wipes
    -time zone synch
    nothing seems to help.
    Thanks in advance. Rob

    Hi, jimac.1729.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are unable to download or update an App.  Sometimes simply forcing all apps to close and restarting the device can resolve this issue.  Also, try going through the steps outlined below.   
    Force an app to close in iOS
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    -Jason H.  

  • After Ios 8 upgrade I am unable to download new apps?

    After the upgrade to iOs 8 I am unable to download new apps from the iOs App Store.
    I have attempted to download the "Instapaper" App this mornig several times and have been unsuccessful.
    I launch the App Store and find the Instapaper App, click on the +Free button, which then turns into the download button , I click on the download button and the spinning icon appears for a short period of time and then it reverts back to the +Free button.  I have repeated this 10+ times and get the same results.

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
    7. Tap "Change Country/Region"
    8. Select the region where you are located.
    9. Tap "Done".

  • I'm unable to download any app from appstore. When I download any app it shows an error ''Unable to download this app at this time"?

    I'm unable to download any app from appstore. When I download any app it shows an error ''Unable to download this app at this time"?

    I have read of some errors with the App Store and iTunes. You can check with iTunes support here. http://www.apple.com/emea/support/itunes/contact.html

  • I am unable to download any apps. I enter my password and then it comes in as error?

    I am unable to download any apps. I enter my password and then it comes in as an error??

    Try this.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update or download again.

  • TS1702 I recently had trouble with apps in app store but somehow it fix it self not sure how but now win I try to download an app a error 1004 shows up or when finished downloading I would press the app I just downloaded the screen goes back to the home p

    Um key I recently send a text to app store saying I was unable to see any pictures from app store or iTunes.  But somehow I am able to see them now. my problem is now when I try to download an app an error 1004 shows up. I was able to download a few apps but when done downloading I would press the app but goes back to home screen also just now I upgraded an app I already had & that app is doing it is well how would fix this problem or do I  have to get it fixed

    Here is a link which describes the process for changing an Adobe ID:
    Adobe ID, sign-in, and account help

  • Unable to Install BB APP World in Curve8520

    Dear Team,
    Greetings for the Day....!
    I am using BB Curve8520, I am unable to install BB APP WORLD in my mobile. Please suggest me on this.
    Regards,
    Pavankumar Ganti.

    Hello pavankumar
    Welcome to BlackBerry Support Forums
    Are you getting any error message while trying to download BlackBerry App World on your BlackBerry ?
    Use your BlackBerry browser and browse to  www.blackberry.com/appworld/download  . Are you able to download or getting any error message ?
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • App World error id 40850, bb 9860

    Hello There
    I've recently upgraded my device to bb 9860 monza and i keep getting me an error id 40850 when i try to use the app world,
    "Blackberry app world is having trouble connecting to the blackberry app world server.verify your network connections and try again." error id 40850
    First i switched my device via blackberry desktop software, plug my old device and then migrate all my data and apps to the new device, error id 40850 show up.
    I thought there's something wrong during device switch process so i wiped my device, login with my blackberry id and error id 40850 still there
    This time i though my blackberry id mess up, so i wipe my device again, create new blackberry id aaaaand...yes error id 40850 forever
    I also read the bb 9900 thread regarding 40850 problem
    http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/Error-40850/td-p/1323093
    Update my payment method, battery pull etc...not solve
    I've also contacted my service provider regarding my problem and even worse they can't even tell me what's seems to be the problem.
    If this problem actually happens in infrastructure or server side (RIM side) they should have to works things out fast.
    Anyway is there any real solution to fix this problem?? Thx in advance
    Solved!
    Go to Solution.

    If you go to www.blackberry.com/blackberryid on a computer, are you able to log in with your BlackBerry ID?
    on device
    In App World, go to My App World, and under your login Userid, the Password field will be blank.
    Fill out your password, and hit <return>
    and
    Visit www.blackberry.com/appworld/download from your smartphone browser to download Blackberry App World.
    It prompted me that this app was already installed and whether I wanted to replace it and I said YES.
    Once reinstalled the problem went away completely.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Unable to download any app's from store. Getting a...

    please help me out since from 3 days am not able to sign in to OVI store.
    Unable to download any app's from ovi store. Getting an error msg signin error. 
    Signin error please check date and time.

    Nokia Store (QML) client for Symbian^3, Anna, and Belle (without Refresh) wrote:
    English: Sign-in error – There was a problem signing in. Check your phone's data and time settings.
    German: Fehler beim Anmelden – Problem beim Anmelden. Prüfen Sie Datum und Uhrzeit des Telefons.
    French: Erreur de connexion – Problème de connexion. Vérifiez les paramètres de date et heure du téléphone.
    Dutch: Aanmeldingsfout – Probleem bij het aanmelden. Controleer datum-en tijdinstellingen telefoon.
    Turkish: Oturum açma hatası – Oturum açlırken sorun oluştu. Telefonun tarih ve saat ayarlarını kontrol edin.
    Spanish: Se detectó un problema al acceder. Verifica las Config, de fecha y hora en tu cel.
    Italian: Errore di accesso – Problema durante l'accesso. Verificare le impostazioni di data e ora del telefono.
    Because the HTTP server account.nokia.com turned-off SSLv3 on October 15th 2014, you need at least
    A) Nokia Belle Refresh (Nokia N8, Nokia E7, Nokia E6, Nokia C7, Nokia X7, Nokia C6-01, Nokia 500) or
    B) Nokia Belle Feature Pack (Nokia 808 PureView, Nokia 701, Nokia 700, Nokia 603)
    which comes with Qt 4.8. Qt 4.8 is required to continue to use the Nokia Account within the Nokia Store because the Nokia Store client of these phone models is based on QML.
    Solutions
    A) on your phone, dial *#0000# » Options » Check for updates
    B) via a Windows computer: Nokia Suite (for update)
    C) via a Windows computer: Software Recovery Tool (for reset + update = refurbish)
    If none of these solutions give you a newer firmware version or the above error message persists, please, dial *#0000# and give us your Software version and Product code.

  • How to upgrade App World?

    I have a Torch 9800 with BB 6. When I try to install an app through App World it says:
    "To continue using BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support"
    There I found this article saying that
    "You can download the BlackBerry App World storefront or manually update your existing version of the BlackBerry App World storefront by visiting www.mobile.blackberry.com from your device"
    http://docs.blackberry.com/en/smartphone_users/deliverables/47218/1232110.jsp
    If I visit that website, there's a link to download BlackBerry App World, but it takes me to
    http://appworld.blackberry.com/webstore/
    So, please, how can I upgrade the App World app?

    That screen tells you nothing about the status of the Mobile Network radio being on or off...it merely tells you the state of what it "sees" and is configured to do. But that screen does not control the Mobile Network radio itself. Rather, there should be a tic box (or similar) on the Manage Connections screen itself, before you get into the detail screen that you quote here.
    Sorry I can't give you precise instructions...I don't have an older device like yours, and as such have a newer OS and things are quite different.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Unable to download paid apps on ipod touch

    Unable to download paid apps on ipod touch, even though i have enough credit on my account, it does let me download music

    What happens when you try? Error message?

  • I am unable to download free apps on my iphone, it ask for credit card info why is that needed if the app is free?

    I am unable to download free apps on my iphone,it ask for credit info.When i try to download it's telling me (There is a billing problem with a previous purchase)So i went into my account.It's showing a purchase inside of pokerist.com which i never made.I have a outstanding balance of 33.00 which i do not have.I only use that card to activate my account, that's why the payment didn't go threw.I do not use that account.So please can someone fix my account so i can get my life back.PLEASE

    If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
    http://support.apple.com/kb/ht2534

Maybe you are looking for