Unable to drag and drop videos or music from PC folder to ITunes.  Any ideas why?

Why can I not drag and drop videos or music from PC folder to ITunes?

I can only guess since you provide no details, but my guess is that these are either not industry-standard MPEG-4 videos but rather one of the offshoots that use the same file extension, or they're a resolution, frame rate or aspect ratio that iTunes can't accept. Can the videos and tracks be played in QuickTime Player? If so, open the Movie Inspector, find the Format information, and post that here along with your versions of Windows and iTunes. That might help people figure out what might be going wrong.
Regards.

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