Unable to edit document from SharePoint 2007 using Office 2013 and IE 11

I am getting the following error when I try to edit a document from SharePoint 2007: "Edit document
requires a Windows Sharepoint services-compatible application and Microsoft Internet Explorer 6.0 or greater". I am using Windows 7 with Office 2013 and Internet Explorer 11. Troubleshooting steps that I've tried so far (that haven't worked) are as follows:
1) repaired Office; 2) switched from 64 bit version of IE to 32 bit version; 3) moved the owssupp.dll from C:\Program Files (x86)\Microsoft Office\Office14\ to C:\Program Files (x86)\Microsoft Office\Office15; 4) tried removing old versions of Office (but
I still need to use Office Communicator 2007 r2 and couldn't figure out how to get rid of the Office14 files from Program Files); and 5) running SharePoint in IE compatibility mode. Please advise...thanks!

Hi,
It seems you installed mixed version Office2007/2010/2013 on your client machine?
I would suggest you remove all Office 2007 and 2010 version, and reinstall Office 2013(include Office Tools->Microsoft SharePoint Foundation Support component) on your machine, and make sure "Open SharePointDocuments class" add-on is enabled
from IE11, then check if it could fix the issue.
If above works, please test again after installing the Office Communicator 2007 r2 on your machine.
http://social.microsoft.com/Forums/en-US/3e8c0976-2794-49a2-92fe-6a254b3cc4ca/a-microsoft-sharepoint-foundation-compatible-application-could-not-be-found?forum=projserv2010setup
http://blogs.technet.com/b/emeaoffice/archive/2013/04/29/you-get-an-error-message-when-you-open-an-office-file-from-sharepoint-on-a-computer-on-which-you-installed-more-than-one-version-of-office.aspx
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Daniel Yang
TechNet Community Support

Similar Messages

  • Unable to edit documents in Sharepoint 2013

    Hi,
    unable to edit documents in SP2013.while editing getting the following error.Please guide me on this.
    Thanks In advance

    Hi,
    According to your post, my understanding is that only
    one user could not edit documents in SP2013 with OWA.
    You can use compatibility mode to check whether it works.
    Open IE->Tools->Compatibility View Settings
    You can also add the site into Trusted sites.
    Open the
    IE->Internet Options->Security->Sites->add the site into the Websites, then check whether it works.
    What's more, you can also use other browsers to check whether it works, such as Firefox, Chrome, Internet Explorer 10.
    Check whether the user has permission to the documents.
    Here is a link you can use as a reference:
    http://blogs.architectingconnectedsystems.com/blogs/cjg/archive/2012/07/26/Getting-Office-Web-Apps-2013-and-SharePoint-2013-Working-_2D00_-fixing_3A00_-Sorry_2C00_-you-don_2700_t-have-a-license-to-edit-documents-with-Word-Web-App.-Please-get-in-touch-with-your-helpdesk_2E00_.aspx
    If the issue still exists, please feel free to let me know.
    Best Regards,
    Lisa Chen

  • Not able to open office documents from SharePoint site using Forms auth on a Mac with Office 2011

    I posted the same question on the Mac Office forum (http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macstart/not-able-to-open-office-documents-from-sharepoint/7fba517b-ebd1-4e90-a54a-c70c5f035146?tm=1418836613595) but figured it's probably more
    of a SharePoint question so I'm going to try here as well.
    We just discovered an issue where a user logs into a SharePoint site using Forms based authentication.  When clicking on an Office file they get
    'Sorry, this site hasn't been shared with you' message:
    The user can download the file and can also open the file within the browser (Office Web apps).  This SharePoint site is on a Web app that uses mixed authentication (forms for external partners) and Windows/Kerberos for internal employees.
     When logging into this same site as an internal user I am able to open the file just fine.
    I checked the 'Microsoft Document Connection' settings and selected and deselected 'Enable Basic Authentication' and neither helped.  
    I also tried to add the site URL under 'Microsoft Document Connection' -> Add connection -> Connect to a SharePoint site.  When I put the site URL in and click 'Connect', I get an error saying that 'Only connection to SharePoint or OneDrive
    servers are supported' message.  If I try the same thing as an internal user using Windows/Kerberos authentication I am able to connect to the site just fine.
    Any ideas??

    Hi Szamir,
    As you are using Form Based authentication to open the documents from SharePoint site, I recommend to check the things below:
    Make sure that the user has permission to view the documents in the site.
    Please select "Sign me in automatically" when you sign in the login page.
    More references:
    https://social.technet.microsoft.com/Forums/en-US/ae8cc886-c362-4709-8575-07d339144714/not-able-to-open-microsoft-office-documentsdocxxls-etc-from-document-library-in-a-fba-site-in?forum=sharepointgeneralprevious
    http://manojvnair.blogspot.com/2011/06/login-prompt-while-opening-office.html
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

  • Office 2013 cannot open documents from SharePoint 2007 with IE 11.

    Hei 
    One of my client cannot open word documents (office 2013) from SharePoint 2007 with IE11.
    Are there any compatibility issues among Office 2013/SharePoint 2007/Internet Explorer 11?
    Thanks in advance.  

    Hi
    Did you receive any error message when you try to open the documents?
    We recommend you start your Internet Explorer in compatibality mode, and follow the advice in the article below:
    http://blogs.technet.com/b/asiasupp/archive/2011/06/13/error-message-quot-your-client-does-not-support-opening-this-list-with-windows-explorer-quot-when-you-try-to-quot-open-with-explorer-quot-on-a-sharepoint-document-library-in-office-365-site.aspx
    In addition here's a thread for your reference:
    http://social.technet.microsoft.com/Forums/en-US/3cbe6b22-e307-485b-a1af-1699cdf5ba86/office-2013-applications-are-not-able-to-open-sharepoint-2007
    Thanks,
    Tylor Wang
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here
     

  • Office documents not opening from sharepoint in MS Office 2013

    I am not able to open MS office documents from my sharepoint site.
    Error: "Sorry, We couldn't open "URL" 
    I am using MS office 2013 and IE8 
    Thanks in advance.

    Are you trying to open in browser or in client?
    Check this article
    https://support.microsoft.com/kb/3004898/en-us
    Check if you have also another older office version installed on the client.
    Change the document library settings -> Advanced settings ->Open in client application or open in browser - are there any differences?
    MCITP|MCTS SharePoint| SharePoint Performance blog

  • Unable to remove user from SharePoint Group using PowerShell

    I am trying to remove a user from a SharePoint Group using PowerShell.
    I can see the user in the Site Collection as part of the SharePoint Group, however, when I attempt to run the script, I get an error message stating "Can not find the user with ID: 10"
    Below is the PowerShell script that I am using:
    $url = "https://sharepointdev.spfarm.spcorp.com/sites/desitecoll"
    $userName = "spfarm\sp2013_svc"
    #$userName = "spfarm\spprofileimport";
    $site = New-Object Microsoft.SharePoint.SPSite($url)
    $web = $site.OpenWeb()
    $siteGroups = $web.SiteGroups;
    Clear-Host
    $mySiteGroups = @();
    foreach($group in $siteGroups)
    Write-Host $group
    $mySiteGroups += $group;
    }#foreach
    $members = $web.SiteGroups[$mySiteGroups[0]];
    $owners = $web.SiteGroups[$mySiteGroups[1]];
    $visitors = $web.SiteGroups[$mySiteGroups[2]];
    #Remove the user from the specified SharePoint Group
    $spUser = Get-SPUser -Identity $userName -Web $url
    Write-Host $spUser.ID
    Remove-SPUser -Identity $spUser -Web $url -Group $owners
    $web.Update();
    $web.Dispose();
    Write-Host "User " $userName "removed from " $owners
    Please advise.

    I had to update the code to the following because Get-SPUser was not working properly:
    $url = "https://sharepointdev.spfarm.spcorp.com/sites/desitecoll"
    $userName = "spfarm\spprofileimport";
    $site = New-Object Microsoft.SharePoint.SPSite($url)
    $web = $site.OpenWeb()
    $siteGroups = $web.Groups;
    Clear-Host
    $mySiteGroups = @();
    foreach($group in $siteGroups)
    Write-Host $group
    $mySiteGroups += $group;
    }#foreach
    $members = $web.Groups[$mySiteGroups[0]];
    $owners = $web.Groups[$mySiteGroups[1]];
    $visitors = $web.Groups[$mySiteGroups[2]];
    #Convert the user name to an SPUser account
    $spUser = $web.Site.RootWeb.EnsureUser($userName);
    Write-Host $spUser.ID
    Remove-SPUser -Identity $spUser -Web $url -Group $owners
    $web.Update();
    $web.Dispose();
    Write-Host "User " $userName "removed from " $owners
    Was I not using Get-SPUser correctly?

  • Word and Excel Documents Won't Open Using Office 2013

    We recently upgraded to Office 2013 (running Windows 7 Pro), and now when I try to open a word document by double-clicking (either from windows explorer or an attachment in outlook), it frequently opens a blank box but not the file.  I have to close
    the box and retry by right-clicking and then open, but often have to try several times.  Any help would be greatly appreciated!

    Hi Rosa,
    Please try to repair your Office as a quick fix.
    If that doesn't help, try the following methods:
    Excel:
    Delete or rename the "ddeexec" key under:
    HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\
    And delete or rename the "command" string under:
    HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\command\
    Word:
    Delete or rename the "ddeexec" key under:
    HKEY_CLASSES_ROOT\Word.Document.12\shell\Open
    And delete or rename the "command" string under:
    HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\command
    Max Meng
    TechNet Community Support

  • Unable to modify any documents from sharepoint

    We are using Office 2007 and WSS3.0 whenever I try to open a document from sharepoint I get the following error as shown in the image.
    Link to access the image:
    http://imageshack.us/photo/my-images/148/officesharepointerror.jpg/
    I can upload documents to sharepoint but cannot edit them.
    I have repaired and reinstalled Office 2007 to no avail. I am not a Sharepoint admin so I cannot perform any administrative changes to the Sharepoint site. I have a contributor role to the Sharepoint site.
    Can anyone help?

    Hi,
    Not exactly the same error we had here, but users were able to upload docs, but not edit. Re-ran the webfldrs.msi and it fixed the issue. If your error is affecting everyone, then this may not be your fix.
    Unable to edit Documents in SharePoint
    Error
    User get s the following error message
    “a problem occurred while connecting to the server” if the problem continues, contact your administrator
    Solution
     Well it worked today for Jo Mallett, when all the windows updates, profile rebuilds and office installs didn’t, and this fix took no more than about 1 minute to implement.
    It is not uncommon for the web folders / WebDAV support in Windows XP to just stop working for no apparent reason.
    You can usually reinstall the original Web Folders support by finding and executing
    webfldrs.msi with specific options.
    webfldrs.msi is probably in one of your system directories. It is easiest to search for it (remember to set advanced search options to include system and hidden folders). When you find the program (it’s a normal Microsoft install package) launch it, then
    do these steps:
    Click “Select Reinstall Mode”
    Uncheck “Repair all detected reinstall problems”.
    Check “Force all files to be reinstalled, regardless of checksum or version”.
    Check “Verify that required user registry entries are present”.
    Check “Verify that required machine registry entries are present”.
    Check “Validate shortcuts”.
    Press OK
    Click REINSTALL
    Normally no reboot is required.
    Now the web folder client should have been restored as it was shipped.
    If you previously installed Software Update for Web Folders (KB907306) from the Microsoft site, you may have to install it again.
    Mike
    Kind Regards Mike

  • Migrating Users from Exchange 2007 to Exchange 2013 Without redirection through exchange 2013.

    We have all our users and mailboxes on Exchange 2007 and I have introduced two Exchange 2013 servers in my organization and both have mailbox and CAS server installed on them. 
    With Exchange 2007 server, I had not modified any of the internal and external url/uri and had stayed with the defaults.
    For migration most of the documents are suggesting of changing the default internal URL and Auto Discover Service internal URI values.
    In my case, I want to migrate all the users and mailbox (everything that is on Exchange 2007) form 2007 to 2013 and decommission exchange 2007 completely from our organization.
    I am in the phase of transferring users from Exchange 2007 to Exchange 2013 and do not want to change any settings on the existing 2007 servers.
    I have created new dns entry mailx.abc.com with two IPs of both exchange 2013 and changed the Outlook Anywhere internal URL on both Exchange 2013 server to mailx.abc.com.
    So by doing these, I think all existing clients will still connect to exchange 2007 and after moving their mailbox they will be connect to exchange 2013.
    In short I am not redirecting or using 2013 as proxy for 2007 clients and clients whose mailbox is on exchange 2013 will directly connect to 2013 server.
    Questions are, Is this the right way to migrate all the users to Exchange 2013?
    Will it affect the operation of existing Exchange 2007 server?

    Read the below blog on Client Connectivity in Exchange co-existence. There can't be better blog than this on this topic.
    http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx
    Clients connect to Exchange from Internal-Outlook, External-Outlook, Web & Active Sync.
    For Internal the configuration that you have mentioned should work as clients would get Autodiscover information from Active Directory (SCP) and get connected to right server.
    However, for external connectivity it makes sense to use External URL on Exchange 2013 servers (keep the Exchange exposed to Internet), configure legacy URL for exchange 2007 and use Exchange 2013 external URL for mailboxes that are Exchange 2007 and Exchange
    2013 for standardization.
    Refer article for configuring URLs -
    http://silbers.net/blog/2014/01/22/exchange-20072013-coexistence-urls/
    - Sarvesh Goel - Enterprise Messaging Administrator

  • Move Mailboxes from Exchange 2007 to Exchange 2013 (Could not find a valid mailbox migration for esta organization)

    Hi all, I am in full migration from Exchange 2007 to Exchange 2013 and everything went correctly.
    I have migrated several mailboxes and are working well. But a few days ago, when I try to migrate a mailbox I get the following error and can not migrate:
    "Could not find a valid mailbox migration for this organization"
    Do you know that you can be?
    regards
    Microsoft Certified IT Professional Server Administrator

    Hi,
    From your description, the issue should be related to the migration mailbox. I recommend you check if the following account is existed in ADUC.
    Migration.8f3e7716-2011-43e4-96b1-aba62d229136
    If this account does not exist, you need to run setup /prepareAD and then enable this migration mailbox to check the result.
    Hope this can be helpful to you.
    Best regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Amy Wang
    TechNet Community Support

  • Unable to edit document using "Edit with Word" option

    Hi All,
    i am having an issue with Office web apps. i am using SharePoint 2013 and Office web apps 2013. all the configurations have been done successfully. but i have a different kind of issue.
    i am able to open documents in browser
    i am able to edit document using " edit with word/excel web" option
    but i am unable to edit document using "edit with word/excel" option
    i have Office 2010 installed on my local machine.
    do we need to have MS office of 2013 version? or is there anything missing from configuration part.
    Please help me.
    Thank You,
    Bhaskar.

    Hi,
    According to your post, my understanding is that you could not use the "edit with word/excel" option.
    I had tested the issue with the Office 2010, the option worked well.
    You don’t need to install the Office 2013 to use this option.
    What did you mean “but i am unable to edit document using "edit with word/excel" option
    Did you mean the option gray out? Did the issue occur in other browsers?
    You can use compatibility mode to check whether it works.
    Open IE->Tools->Compatibility View Settings
    You can also add the site into Trusted sites.
    Open the IE->Internet Options->Security->Sites->add the site into the Websites, then check whether it works.
    What's more, you can also use other browsers to check whether it works, such as Firefox, Chrome.
    Thanks & Regards,
    Jason
    Jason Guo
    TechNet Community Support

  • Getting error while tring to Check in any document in Sharepoint 2007. Error - "Unable to validate data. System.Web.Configuration.MachineKey.GetDecodedData(Byte[] buf, Byte[] modifier, Int32 start, Int32 length, Int32& dataLength) ...

    Hi Team,
    I am getting error while tring to Check in any document in Sharepoint 2007. Error - "Unable to validate data. System.Web.Configuration.MachineKey.GetDecodedData(Byte[] buf, Byte[] modifier, Int32 start, Int32 length, Int32& dataLength).
    Anybody please let me know how to resolve the issue. It has affected our 9 site collection with almost 2000+ sites. Please email me your your suggestion or you can share your ideas here also.
    Tried to reset the IIS, checked the Internet connection speed (8MBps). Cleared the cache and all but no luck.
    Thanks,
    Pronob

    Hello,
    I have found this support window for you:
    http://support.microsoft.com/kb/556031
    http://technet.microsoft.com/en-in/library/cc298582%28v=office.12%29.aspx
    This may help you
    Hemendra:Yesterday is just a memory,Tomorrow we may never see
    Please remember to mark the replies as answers if they help and unmark them if they provide no help

  • Unable to edit documents in InDesign CS4

    Hello,
    A work colleague has recently changed their laptop and installed CS4 - since the getting new computer he has been unable to edit documents (which are fine on my machine). He can select objects and reposition on the screen, but can't edit/delete. He can place the cursor and type new text, but can't edit existing text and is unable to move the cursor with the cursor keys.
    The objects are not on the master page or locked.
    Our Corporate IT has recently revoked all admin access to our own machines - could this affect InDesign? (No-one else seems to be effected)
    We have tried uninstalling/reinstalling and deleting the prefs, but to to avail.
    Any ideas?
    Thanks!

    Hi Peter,
    Thanks for the reply.
    My colleague had CS4 installed on his previous machine and had been using it without problem for over a year - its only since receiving his new laptop that the issues have started.
    Unfortunately, I don't think setting up a new user account is really an option (it requires assistance from our parent company's IT dept.).
    Yes, we did follow the instructions in the link when replacing the prefs files.
    Regards,
    James

  • Unable to edit documents after AVG installation

    I have a dual drive Toshiba laptop, which has been recntly updated from Vista to Windows 7. Windows 7 has taken up most of my C drive, so I have had to put programs onto the other data E drive. The other day I bought AVG ant-virus 2011 and put it onto my computer (data e drive). Since then, even after taking avg off, I am unable to edit documents on office Word or OpenOffice. it seems to be doing it to my external drive (that I have added) as well as now. Its strange since this only started as soon as i used AVG. Any suggestions what the problem could be? How it can be resolved.
    I really need some help, as my computer seems to be slowly dying! Tried to get in contact with AVG but they seem just to be ignoring the problem at the moment.
    Thanks for any help,

    Hi buddy,
    > Its strange since this only started as soon as i used AVG.
    In this case I would contact AVG directly if they can say something about this or if its a known issue. I never heard about this but AVG should know what to do now.
    I dont know what notebook you have but Im pretty sure its a software issue and it seems to be related to AVG

  • Move library and folder from SharePoint 2007 to SharePoint 2010?

    Hi, I want to move two libraries from SharePoint 2007 to SharePoint 2010
    And also there is one folder (in another third library) want to SharePoint 2007 to SharePoint 2010 library.
    Can I use Export command for library in SharePoint 2007 and Import in SharePoint 2010?
    And how to move folders?

    Hi Prakash,
    You can use third party tools like Metalogix which free for up to 25 GB data
    http://social.msdn.microsoft.com/Forums/sharepoint/en-US/4347677b-b232-428b-a6cf-8d43034fa353/move-files-and-folders-from-sharepoint-2007-to-sharepoint-2010-with-same-attributes?forum=sharepointadminprevious
    If you donot to keep the metadata then you  can use windows explorer
    http://social.msdn.microsoft.com/Forums/sharepoint/en-US/b0569a5f-dd30-45a1-87d9-ee1eb28f258d/migratemove-document-library-from-sharepoint-2007-to-sharepoint-2010?forum=sharepointadminprevious
    My Blog- http://www.sharepoint-journey.com|
    If a post answers your question, please click Mark As Answer on that post and Vote as Helpful

Maybe you are looking for

  • New mac mini 2009 from box problems

    Hi, i am from Ukraine, my English is not good. It's bad. Smile But, i have problems whith my Mac Mini. My friend bought me a mac in USA and post it to me. When i unpack it and try to connect to my monitor i had a problem. Mini tunr on and LED turn on

  • Word 2004 for mac purchase

    i just purchased word 2004 for mac from apple store online. am i to assume that i will be able to open word docs through my ISP that are attached to my emails ? and can i download only the specific apps (i.e., word, exel, etc.) that i want to use? as

  • I have CS4 and just bought a mac book Pro

    I have CS4 and just bought a mac book pro can i buy a upgrade and put it on my mac ?

  • Using controls in my class?

    I want to use a checkbox in the class im creating. I tried using import fl.controls.CheckBox; but it says "Checkbox is not a compile time constant" The only way I could get it to work is if I did that in the flash CS3 IDE and imported a checkbox into

  • CTRL SHIFT "some other key" question

    I am trying to do something similar to the CTRL-SHIFT-F1 keyboard shortcut to show the Swing/AWT hierachy, however I want to display this in a graphical form (I know how to do that part), but I am having problems implementing the keyboard shortcut pa