Unable to Edit in Business Catalyst

i have full admin privileges but seem to be unable to edit using the "Edit" tab.  nothing happens when i click the tab.  Tried using both IE 11 and Chrome.   i have been able to do this in the past, but have not tried in a few months.  
i am not an IT specialist.  How can i contact a live person to help?

Hi,
If still having troubles with the editor I would recommend seeking additional help via BC direct support so they can look into your set-up and attempt to replicate your concerns. 
- http://helpx.adobe.com/contact.html?product=business-catalyst
Kind regards,
-Sidney

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