Unable to Edit iTunes U

We have lost the ability to edit pages. After logging in as site admin we no longer see the Edit Page links.
Any idea of what is up?

Calvin,
I'm going to need more information to assist you. As Ken suggested, the best course of action is to add the debug suffix to your transfer into iTunes and read the results of the debug page. That will confirm what the iTunes U server is receiving and whether or not edit access should be allowed.
If you are able to transfer into your site and see your Welcome page AND you had previously set the Unauthenticated or All system credential to have download access, then you may simply be entering your site successfully because the URL is correct. The debug page will help you determine exactly what credentials are being received and accepted or tell you why the handoff is failing.
I looked at the data for agnesscott.edu and see that you have set the Unauthenticated system credential to have download access. Therefore, anyone who accesses https://deimos.apple.com/WebObjects/Core.woa/Browse/agnesscott.edu should see a page in iTunes. This means that part of the problem here is distinguishing between whether you have lost Edit access or whether your transfer script is failing altogether.

Similar Messages

Unable to edit track info in iTunes on a Mac Air

Hello,
I recently switched from a windows PC to a Mac Air. All my music was organizaed on an external hard drive. I have now imported the music in to my iTunes on my Mac Air. I am unable to edit individual track info when I use "Get Info". I tried to look up for permissions on the particular folder and found that they are all set as "Read Only".
Any help in this matter is appreciated.

Go to your Music (media) folder. The one that holds the actual files.
Click it and press Cmd+I or right click and select "Get Info"
In the Info pane, click the lock to change permissions:
You'll need to tnter your password to make any chnages.
Set ALL permissions to Read & Write
Click the Gear and select "Apply to enclosed items..."
Then click "OK" when asked if you're sure.
Let it apply to everything and THEN try editing the track oinfo.

Unable to edit info in itunes????

Hi,
I have recently got a new PC, and I am having problems with itunes.
Here is the details:
The hard drive which contains itunes music folder has been put into the new PC has a secondary drive.
I added folder within itunes and all my music is now there.
I am now unable to edit any of the information within itunes.
I right click on a track and select get info, and where I used to be able to edit artist name, track name etc is now just greyed out and I am unable to edit.
Can anyone please help with this
Cheers
Steve

The solution may be as simple as making sure the files have not become read-only during the xfer to the other drive. It happens sometimes when files go from DVD to hard drive or hard drive to network drive. Right-click a file, choose Properties, and remove any checkmark next to "Read-only." You can remove the checkmark from multiple files by selecting them all first, then right-clicking, choosing Properties, and clearing the "Read-only" box.

Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit

Hello
I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
Troubleshooting Done:
- Tried different itunes versions; didnt work.
- Tried to install on different locations on my computer.. C:, D:... didnt work.
- I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
- i removed all related apple files; same.
- Uninstall all apple related support ... etc..; didnt work.
- I have Admin access to all my files and also tried to install from Admin account; didnt work.
I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
Please contact me via email, phone anytime and as soon as you can.
Thanks for your support
Ashraf Badi
<Personal Information Edited by Host>

Hi Nitro,
Tried your advise but that too failed. Problem still continues. Again that same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
Please advise.

Unable to download itunes using firefox on windows 7

I'm using windows 7 and when I click the download link on http://www.apple.com/itunes/download/ it brings up the prompt to save and I click save but there is no download performed - the file does not exist and is not listed in the "Downloads" drop down option.
Apple assumes it's downloaded http://www.apple.com/confirm/itunes/thankyou.html and states "Now that you’ve downloaded iTunes, you’re just a few steps away from starting a digital entertainment collection and enjoying it on your Mac, PC, iPad, iPhone, or iPod."
HELLO the download did not occur.
Most site will offer a link that states - if your download did not begin click here and have a means to start it again but not Apple they are sure it's done.
Any one out there know what's wrong with the download page or a way to get iTunes from another source on apple's site?
-edit moments later
That "thankyou.html" page loading before the end of me clicking save and selecting where it's saving was causing the download to not initiate properly
I saved it as quickly as I could and surprisingly the download succeeded to begin.
Apple website developers should be notified of that error/behavior so it can be fixed - simply don't load the thankyou.html page until the install is completed maybe

See my response in the I am unable to download iTunes with Windows XP using firefox? I am told it's a binary file and tells me to "save" it. Once downloaded it does not open up. Anyone have any ideas why? thread.

Unable to update iTunes: Related to Bonjour error "WSARecvMsg error 87"

I am running iTunes 9.2.0.61 on Windows 7 Ultimate x64. For some time, I have been unable to update iTunes to the latest version beyond what I have, regardless of what the latest version is.
Using Apple Software Update, I get the following error during the update:
"Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually."
Accompanying this error in the Application log in Event Viewer are a few errors:
Event ID: Source: Occurrences:
100 Bonjour Service 7
11920 MsiInstaller 1
Event ID 100 from Bonjour Service has the following message:
Log Name: Application
Source: Bonjour Service
Date: 10/31/2010 8:51:05 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The description for Event ID 100 from source Bonjour Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
WSARecvMsg failed (87)
The specified resource type cannot be found in the image file
Log Name: Application
Source: Bonjour Service
Date: 10/31/2010 8:51:05 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The description for Event ID 100 from source Bonjour Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
WSARecvMsg failed (87)
The specified resource type cannot be found in the image file
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Bonjour Service" />
<EventID Qualifiers="0">100</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T12:51:05.000000000Z" />
<EventRecordID>16990</EventRecordID>
<Channel>Application</Channel>
<Computer>WILL7</Computer>
<Security />
</System>
<EventData>
<Data>WSARecvMsg failed (87)
</Data>
</EventData>
</Event>
Here is the error for event 11920 from MsiInstaller:
Log Name: Application
Source: MsiInstaller
Date: 10/31/2010 8:51:06 AM
Event ID: 11920
Task Category: None
Level: Error
Keywords: Classic
User: WILL7\swsander
Computer: WILL7
Description:
Product: Bonjour -- Error 1920. Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11920</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T12:51:06.000000000Z" />
<EventRecordID>16991</EventRecordID>
<Channel>Application</Channel>
<Computer>WILL7</Computer>
<Security UserID="S-1-5-21-2626302321-2836749625-3976135476-1001" />
</System>
<EventData>
<Data>Product: Bonjour -- Error 1920. Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B34314246304445342D354241452D344238382D414644332D383641333042323232313 8367D</Binary>
</EventData>
</Event>
I checked my Services console and Bonjour was started. I can also stop and start it without issue. I searched for these errors, but most of what I found was trouble getting the Bonjour service to start and as you can see, this is not my issue.
I have also tried to update iTunes with Bonjour stopped and disabled and with my Eset NOD32 Antivirus software disabled, but neither of these steps made any difference. I do not have a third-party firewall on my PC, but I am using Windows firewall. I have also tried disabling the Windows firewall, but this made no difference.
Any help would be appreciated.

More information:
Found this in the System log in Windows Event Viewer. There are many occurrences coinciding with the times I have been trying to update iTunes and/or Bonjour.
Log Name: System
Source: Service Control Manager
Date: 10/31/2010 9:44:14 AM
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WILL7
Description:
The Bonjour Service service terminated with service-specific error The parameter is incorrect..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-10-31T13:44:14.338716200Z" />
<EventRecordID>94955</EventRecordID>
<Correlation />
<Execution ProcessID="876" ThreadID="4212" />
<Channel>System</Channel>
<Computer>WILL7</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Bonjour Service</Data>
<Data Name="param2">%%87</Data>
</EventData>
</Event>
Message was edited by: scottws

Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. iTune out??

Despite my best efforts, I am unable to remove iTunes 11.1.4 from my PC, this being made necessary because the original installation had a flaw and did not load properly. Effor to use the control panel, deleting dll. files, etc. all failed. And, of course, on startup, a window opens with the error and tells me find QTMovie.dll and delete it because this may be the source of the hangup. Also, in trying to delete iTunes, I get the additional message that I must get approval from the System Administrator to take this action. I am the System Administrator.
Any ideas would be welcomed.
Thank you.
James
<E-mail Edited by Host>

Thank you for asking this question. I'm having the same issues.
Liz

I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

Is this the error your gettings?
If so, remove the installer, and redownload the itunes set-up installer
www.apple.com/itunes/download
Message was edited by: keeferaf

HT4061 my computer unable to connect itunes server

my computer unable to connect itunes server,even itune help is also not connect to server
the massage will be "iTunes Help is unavailable because your computer isn’t connected to the Internet.

in diagnostics report
Microsoft Windows 7 x64 Home Basic Edition (Build 7600)
Dell Inc. Inspiron 1545
iTunes 11.0.0.163
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00DABA000B0C13D0
Current user is not an administrator.
The current local date and time is 2012-12-12 11:43:11.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.0.163 (x64) is currently running.
iTunesHelper 11.0.0.163 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {A21769EE-B8FA-43A8-ACC9-8B4AC6B200C6}
Description:    Microsoft Virtual WiFi Miniport Adapter #2
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {61D7CACF-EC6D-4ED3-BAE8-0FE3AC647BFF}
Description:    Dell Wireless 1397 WLAN Mini-Card
IP Address:    192.168.1.5
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Wed Dec 12 09:36:06 2012
Lease Expires:    Thu Dec 13 09:36:06 2012
DNS Servers:    192.168.1.1
Adapter Name:    {27D403C7-FE78-4FBE-B11B-6D449ACA2B11}
Description:    Bluetooth Device (Personal Area Network)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {EAB5F805-06F2-4343-AB41-C1BB2A0028F5}
Description:    Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.

Unable to edit song info, any help?

for some reason, i am unable to edit song info in itunes 10.6.3, MAC OS X 10.7.4
did just set up an apple tv unit. related?

See this -> Windows XP: To set, view, change, or remove file and folder permissions

Unable to edit the tracks number

Having updated iTunes 12.01 with Yosemite 10.10.2 I'm unable to edit the tracks number, as I used to do, select a song then get info and edit whatever I want, everything looks fine except the possibility to edit the track number. Any thought?

You can still edit the track number ... it just involves a scrolling action with the new iTunes.
Go to the song's "Get Info" as you used to do. Once you open the "Details" tab, scroll down to reveal the track number which you can edit.

Unable to edit info

Just got a new HP laptop computer running Windows Vista. Since installing iTunes on this new computer I have been unable to edit the info for any of my pre-existing files; the only files I can edit are new ones I have addded since upgrading to my new computer. Have just upgraded iTunes to latest 7.0.2.16 version hoping that would resolve the problem, but it has not. Any ideas on what the problem is?

It's most likely your Vista permissions.
How To Quickie: Vista Permissions http://paulstamatiou.com/2007/02/09/how-to-quickie-vista-permissions
How to Take Ownership and Grant Permissions in Windows Vista
http://www.mydigitallife.info/2007/05/25/how-to-take-ownership-and-grant-permiss ions-in-windows-vista/

Unable to edit ical using ios7

Since downloading ios7, I'm completely unable to edit any event already typed into ical. Under the last system, I could tap the event and get an edit button. Now nothing happens. I can't delete or edit anything. Any ideas? Anyone else with this problem? I'm using the lastest ios7.9.3.

Hello MJChama,
Thank you for providing so much detail about the issue you are experiencing with the Calendar app after upgrading to iOS 7. You should have the ability to edit calendar events you created, and I have a few steps I recommend to troubleshoot this issue.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the Calendar app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M.

Unable to install itunes in windows 7 64 bit - hanging

Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
Also i am unable to uninstall Apple update software. Are these both related.
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Hey gigipramod,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Unable to edit the forms in Adobe Acrobat 9 Pro and adobe pdf reader.

Hai ,
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if pressed ok . aplication get closed
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Also, this is only for regular PDF files, not forms.

Unable to Edit iTunes U

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