Unable to edit preferences in PSE 10 organizer

Hi all,
I have searched to see if this topic has been previously posted, so if I have missed it, please forgive me.,,,
Anyone else experiencing not being able to get passed the "loading" msg that appears after attempting to edit preferences in PSE 10 organizer?
Any solutions?
Thx
Teris

Hi
No I am sorry to report no changes to this issue and yes Adobe support still working on it with me.
I will report back if/when it is resolved for sure and I am following this convo string.
This is the latest from tech support suggestions, may it will assist you.
Disable all network connections through Windows options, reboot, then try again?
Physically disconnecting Ethernet and unplug any external drives or devices leaving Keyboard and Mouse. Unplug Printers and scanners too.
The Photoshop.com and Online Services features in the Preferences make calls out to the Internet. Additionally, most of the panels (including the Photoshop.com one) are Flash-based. Flash Player _always_ attempts to connect to the Internet when it first loads, regardless of where it's loading from.
Update Photoshop Elements.
Update Camera Raw.
Uninstall Codecs and Quick time.
http://kb2.adobe.com/cps/408/kb408929.html
Use the Windows Basic Theme.
Move the TWAIN file on the desktop.

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