Unable to edit User Status in Service Order

Hi Experts,
There are several service orders with user status 'Open', whereas the system status is 'In Process'. The individual items are either set to Completed or are Released. I am unable to change the user status from 'Open', as there are no other options available in the dropdown list in edit mode. I even tried changing the status in CRMD_ORDER and was not able to do it. I checked the configuration for this and its perfectly fine. The status profile has been maintained properly.
I tried using FM CRM_STATUS_CHANGE_EXTERN and CRM_STATUS_CHANGE_EXTERN_OW for this purpose and it still did not work. Any help/tips to resolve this will be highly appreciated.
Thank you,
Nanda

Hi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
Thanks,
Samantak.

Similar Messages

How to get system status and user status of service order

Hi,
I want to show user status and system status for service order in my report and i am using CRM_ORDER_READ function module to read the status, but it is returning lot of status records, could anyone please suggest how to get the system status and user status for service order.
I did not find any clue for how to get user status, i can see the user status when i open the transaction using CRMD_ORDER.
Regards,
Kamesh Bathla

Hi,
Go to CRM_JEST table give your service order guid and get the status, pass this status into TJ02. You will get the status of your order.
Regards
Srinu

Restriction of user status in service order for billing due list

Dear CRM Experts,
I have configured status profile for service order as OPEN,INPROCESS and Completed and have assigned this to the service order transaction type.
Now once i save a service order without errors ,the system is automatically generating abilling document in billing due list TX:BEA_DL_01 even though the user status assigned to it is OPEN ,INPROCESS AND COMPLETED.
According to our client requirement ,a billing document has to be created in Billing due list if the User status assigned to it is COMPLETED only.
Please suggest the solution.
Bye,
Madhav

Hi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
Thanks,
Samantak.

Hoe to see if an USER-Status of service order is changed

Hi,
for service order we use a user-status profile. Every things worcs as we want.
Now the question is: how can i see if the user-status is changed?
First i use IW31 to create an service order. Next day the user-status will be changed (IW32).
Where can i see, that it is changed?
Regards, Dieter

When user and system statuses are changed, records of JEST are updated and records are inserted into table JCDS, check this table.
- JEST - current status
- JCDS - log of status - with date/time/user
In transaction IW32/33, you can see the history of statuses: click on "information" icon in status line, then on "display status" screen, go to menu : Extras, Change document, All or For a selected status.
Regards,
Raymond

PCNF status for Service order

Hello Experts,
On Service scenario, I want not to proceed sales order if the system status of the service order PCNF (Partially confirmed)..... Is there any configuration path to do this?
Best Regards,
Amr

I hope you want to restrict sales order creation. There are 2 ways to restrict.
1. Using User Status for Service Orders
Create one user status profile in OIBS by having object type as Maintenance Order. Define one user status as PCN1. Double click that user status. Click create button in Business transaction & go to Partially confirm order option and select Set option. Then go to Create Sales document & select the option as Forbidden.
Assign that User status profile to your order type in OIOG.
2. Using System status
Its not recommended as it may affect other transactions & may create inconsistency.

How can we restrict users from marking service orders as deleted

Hi,
Please guide me :
Is it possible to restrict users (who are having authorization of marking service orders as deleted) from marking some service orders as deleted, if they have not created these service orders?
In other words, requirement is : only the person creating the Service Order should be authorized to delete.
Please guide.
Thanks and Regards

There are many BADI and EXITS available, you have find the appropriate place to put your code.
USER - EXITS
CNEX0013 Order: Cust. enhancement: Default item category comp. assgmt
CNEX0026 Customer enhancement for general inspection of material
CNEX0027 Customer enhancement: Plant, storage loc. finding for comp.
IWO10004 Maintenance order: Customer check for order completion
IWO10005 Maintenance order: Cust.-specif. determination of profit ctr
IWO10006 Maint. order: Fcode exclusion through cust. enhancement
IWO10007 Maint.order: Customer enhancement - permits in the order
IWO10008 Cust. enhancement: Determination of tax jurisdiction code
IWO10009 PM Order: Customer Check for 'Save' Event
IWO10010 Maint. order: Cust. enhancement for determining WBS element
IWO10011 Maint. order: Customer enhancement for component selection
IWO10015 Maintenance order: F4 Help for user fields on operation
IWO10016 PM Order: Cust. enhancement to check operation user fields
IWO10017 Determine external order number by customer logic
IWO10018 Maintenance order: User fields on order header
IWO10020 Maintenance order: Automatically include task list
IWO10021 Automatic task list transfer when creating order from notif.
IWO10022 Determine calendar from user exit
IWO10023 Service order: Change header data for advance shipment doc.
IWO10024 Service order: Changes to items for advance shipment
IWO10025 PM/SM order: Finding responsible cost center
IWO10029 Inclusion of bill of material in PM/SM order
IWO10030 Preset Fields for Event Object
IWO10031 Hide personnel number in PM/SM order
BADI
Name of a BAdI Definition
ARC_PM_ORDER_CHECK
ARC_PM_ORDER_DELETE
ARC_PM_ORDER_PREPROCESSING
ARC_PM_ORDER_WRITE
ARC_PM_QMEL_CHECK
ARC_PM_QMEL_DELETE
ARC_PM_QMEL_PREPROCESS
ARC_PM_QMEL_WRITE
IWO1_ORDER_BADI
IWO1_PREQ_BADI
IWO1_SCREEN_MODIFY
IWO1_TL_INTEGRATION
IWO1_TL_INTEGRATION2
Edited by: Manish Bisht on Jul 11, 2009 9:27 AM
Edited by: Manish Bisht on Jul 11, 2009 9:28 AM

How to Set User Status of Sales Order at item level.

How to Set User Status of Sales Order at item level by default to 'Purchase Req Not Created' (example)while creating order. Please tell EXIT Name to be triggered & Internal table to be populated.
Thanx,
Srini
Moderator message: please do your own research before asking.
Edited by: Thomas Zloch on Feb 21, 2011 11:19 AM

Mathew,
Here is a document that should help you get started on enhancing 2LIS_11*
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c09d5356-d8c4-2d10-8b84-d24723fc1f0a?QuickLink=index&overridelayout=true
Good luck!

Activation of User status for Prod. order

Hi,
I have created a status profile with a status as a user status for production order. Now the thing is how to activate this user status for a specific transaction.
the requirement is after settlement the user status should get activated for production order.
Regards
Amit Parkhi

Hi Amit,
As told by Ajay , after assigning Status Profile in OPJH you can assign User Status to production order as below:
Pls. go through the following procedure for activating the User Status :
Activating User Statuses
Use
You can activate a user status at order header and at operation level.
Procedure
Order Header Level
Go to the order header.
Choose .
Choose Edit ® Direct entry.
The system displays a dialog box in which you can select the permitted user statuses.
Position the cursor on the required user status and choose Choose .
Operation Level
Go to the operation overview.
Select the operation in question.
Choose .
Choose Edit ® Direct entry.
The system displays a dialog box in which you can select the permitted user statuses.
Position the cursor on the required user status and choose Choose .
Pls. follow the above procedure as per rquirement and set user status accodingly.
Pls. revert if any doubt and reward if useful.
Regards,
Tejas
Edited by: Tejas Pujara on Jun 23, 2008 8:10 AM
Edited by: Tejas Pujara on Jun 23, 2008 8:11 AM

Unable to start User Profile Sync Service

Hi,
I am currently facing some issues with starting the User Profile Sync Service on my SP2013 farm.. I was wondering if someone could help me out a bit.
I have successfully installed the SP2013 farm on a environment that has access to our AD etc. and I have also
restored the database from SP2007 and converted it to Claims authentication etc. The one thing I can’t get to work is to enable the User Profile Sync Service on the server. I have checked quite a bit of TechNet blogs and other sites and tried almost everything
suggested but it still fails. I’ve also recreated the farm from scratch yesterday again but no luck still
L.
The below is what I have done:
Farm Admin account – spadmin2013 is local admin on all SP Farm servers (2 WFE and 2 APP Servers) and has log on locally rights as well on security policy. On the SQL DB it has dbo permissions on the Sync, Profile and Social DB’s.
Farm Service account – spservice-s is a managed farm account that is used to run the various services of the farm (used during the config wizard part).
From within the Admin Control Panel I have verified the managed accounts and it is indeed spadmin2013 which owns the User Profile Sync Service (not the application itself). When I try to start the service it tries to do that for 5-10 minutes and then fails
and goes back to stop and I do not see any error. I have created a custom service application with new database that runs on spadmin2013/spfarm/ldap accounts etc. I can see from the Windows services – FIM and FIMSync service try to start using the spadmin2013
and then go back to disabled. I have also tried giving the spadmin2013 rights to replicate the AD as few blogs suggested that. I am not sure where this is going wrong or what is missing. I had successfully got this to work and still can get it to work on my
first SP2013 server which is a standalone – running SQL, SP app and WFE on the same box.
In fact I also tried to activate this service first before I joined my 3 other servers to the farm and had no luck. I am kinda lost here as to what is going on!

Right. i ran a new log as suggested. I have also cleared the config cache and created a Powershell profile as suggested in this link - http://blogs.msdn.com/b/bryanbolling/archive/2014/01/02/unable-to-start-user-profile-synchronization-service.aspx
I checked the ULS Logs and i can see the below error -
ILM Configuration: Validating account.
ILM Configuration: Validating the system groups
ILM Configuration: Setting up WMI
ILM Configuration: Setting required permissions
ILM Configuration: Create install config file
ILM Configuration: Update source project
ILM Configuration: Changing service account credentials
ILM Configuration: Setting policy for service account
Updating SPPersistedObject UserProfileApplication Name=User Profile Sync Service. Version: 63903 Ensure: False, HashCode: 55647834, Id: ef1ec55c-aa15-4cb7-a9fe-498382a88b4e, Stack:
at Microsoft.Office.Server.Administration.UserProfileApplication.Update()
at Microsoft.Office.Server.Administration.UserProfileApplication.SetupSynchronizationService(ProfileSynchronizationServiceInstance profileSyncInstance)
at Microsoft.Office.Server.Administration.ProfileSynchronizationSetupJob.Execute(SPJobState state)
at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result)
at Microsoft.SharePoint.Administration.SPTimerJobInvoke.Invoke(TimerJobExecuteData& data, Int32& result)
SQL connection time: 131.92704 for Data Source=SPSQLAGL;Initial Catalog="Sync DB";Integrated Security=True;Enlist=False;Pooling=True;Min Pool Size=0;Max Pool Size=100;Connect Timeout=15;Application Name="SharePoint[OWSTIMER][1][Sync DB]"
ILM Configuration: Configuring database
ILM Configuration: Error 'ERR_CONFIG_DB'
UserProfileApplication.SynchronizeMIIS: Failed to configure MIIS post database, will attempt during next rerun. Exception: System.Configuration.ConfigurationErrorsException: ERR_CONFIG_DB
at Microsoft.Office.Server.UserProfiles.Synchronization.ILMPostSetupConfiguration.ValidateConfigurationResult(UInt32 result)
at Microsoft.Office.Server.UserProfiles.Synchronization.ILMPostSetupConfiguration.ConfigureMiisStage2()
at Microsoft.Office.Server.Administration.UserProfileApplication.SetupSynchronizationService(ProfileSynchronizationServiceInstance profileSyncInstance).
UserProfileApplication.SynchronizeMIIS: End setup for 'User Profile Sync Service'.
Updating SPPersistedObject ProfileSynchronizationSetupJob Name=ProfileSynchronizationSetupJob. Version: 63899 Ensure: False, HashCode: 36296732, Id: 7aeb377f-8bd1-453d-b6be-6a373eaf350d, Stack:
at Microsoft.SharePoint.Administration.SPJobDefinition.Update()
at Microsoft.Office.Server.Administration.ProfileSynchronizationSetupJob.Execute(SPJobState state)
at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result)
at Microsoft.SharePoint.Administration.SPTimerJobInvoke.Invoke(TimerJobExecuteData& data, Int32& result)
Leaving Monitored Scope (Timer Job ProfileSynchronizationSetupJob). Execution Time=6041.65717333333
Name=Timer Job User Profile Sync Service_ProfileSynchronizationJob
Updating SPPersistedObject ProfileSynchronizationSetupJob Name=ProfileSynchronizationSetupJob. Version: -1 Ensure: False, HashCode: 13918585, Id: 21e01df1-8772-487d-bd56-f699b3912bda, Stack:
at Microsoft.SharePoint.Administration.SPJobDefinition.Update()
at Microsoft.Office.Server.Administration.UserProfileApplication.StartSynchronizationServiceSetupTimer(String strSyncMachineAddress)
at Microsoft.Office.Server.Administration.UserProfileApplication.SynchronizeMIIS()
at Microsoft.Office.Server.Administration.ILMProfileSynchronizationJob.Execute()
at Microsoft.Office.Server.Administration.UserProfileApplicationJob.Execute(SPJobState jobState)
at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result)
at Microsoft.SharePoint.Administration.SPTimerJobInvoke.Invoke(TimerJobExecuteData& data, Int32& result)
Updating SPPersistedObject ProfileSynchronizationSetupJob Name=ProfileSynchronizationSetupJob. Version: 63913 Ensure: False, HashCode: 13918585, Id: 21e01df1-8772-487d-bd56-f699b3912bda, Stack:
at Microsoft.SharePoint.Administration.SPJobDefinition.Update()
at Microsoft.Office.Server.Administration.UserProfileApplication.StartSynchronizationServiceSetupTimer(String strSyncMachineAddress)
at Microsoft.Office.Server.Administration.UserProfileApplication.SynchronizeMIIS()
at Microsoft.Office.Server.Administration.ILMProfileSynchronizationJob.Execute()
at Microsoft.Office.Server.Administration.UserProfileApplicationJob.Execute(SPJobState jobState)
at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result)
at Microsoft.SharePoint.Administration.SPTimerJobInvoke.Invoke(TimerJobExecuteData& data, Int32& result)
I have verified the spadmin2013 does have dbo permissions and also is part of security & sysadmin in sql server. I run SQL 2012 with SP1

Remove the user status in Sales order

how to remove the user status in sales order header? could you give the function module or BAPI to get this?

Hi,
You Can try this-
BAPI_SALESORDER_CHANGE,
FM 'I_CHANGE_STATUS'
Regards,
Sujit

LSMW for changing user status on work order(IW32)

Hi All,
I have created a LSMW for changing user status on work order using transaction IW32. It does not change the status when i run the LSMW. In the recording for the LSMW, i select the radio button on the user status i want to select.
When i run the LSMW in the foreground, it does everything except select the correct status.
Is there a way to fix this or is it a problem with LSMW. I'm using ECC6
Kind Regards
Emanuel

Hi ,
I am not sure whether it would work with LSMW but if your on ECC 6.00 ,Enhacement Pack 3 then you have BADIs which allow you to make collective status changes in IW38 .The below are those BADIs :-
BADI_EAM_RIAUFK20_FCODE_CUS1 :Implement Customer Function Code in Order List
BADI_EAM_RIAUFK20_FCODE_SAP1 :Implement SAP Function Code in Order List
Else if your on lower version then write up a batch programme which checks the PM Order types with specific status and sets user status using FM STATUS_CHANGE_EXTERN[This is used to set or delete User Status] in SE37 ..
regrds
pushpa

Set User status of Maintenance order

Dear All ,
I m trying to update the user status of Maintenance order via a report .I m using the BAPI "BAPI_ISUSMORDER_USERSTATUSSET" for it.
Code details are as follows :
USR_STATUS-STATUS_INT = 'E0006'      "TJ30T-ESTAT
USR_STATUS-STATUS_EXT = 'WIPR'        "TJ30T-TXT04
USR_STATUS-LANGU           = 'EN'.
CALL FUNCTION 'BAPI_ISUSMORDER_USERSTATUSSET'
            EXPORTING
              NUMBER   = WA_FINAL-AUFNR
              STATUS   = USR_STATUS
              INACTIVE = 'X'
            IMPORTING
              RETURN   = WA_RETURN.
Bapi is executing successfully but it is not updating the status when I check it from IW33 .
Suggest me for it....
Thanks
Alok

Thanks SARAVANAN ,
I have done the bapi commit . But it have some other problem and now I have done it.
Thanks for ur suggestion.

User Status for process orders

Dear Experts,
We are using user statuses for process orders & with this we are resricting or allowing certain business transactions.
My question is can we automatically set the two consecutive user statuses ?
Means when the GR for process order is done i have set the user status as GR.
Next user status is CLSD.
So after completing the closing of process order by settlement transactions can i set the staus as CLSD automatic?
I am trying to do it but i am getting error as-
"Status CLSD is not allowed (ACT 30000292 0010)"
Your help is highly appriciated
Regards
Vivek

Hi,
1) Still your order is carrying cost, it has not settled properly
2) you can check in CO02 itself, Go to tool bar at top
3) here Go to > Costs > Analysis & check whether order is set to Zero
4) you can check in KKBC_ORD also
Also, pls refer below link
Re: HOW automatic order status change to CLSD
regards,
Sankaran

User Status for PM Order

Hi everybody,
I have created a user status for PM orders. the problem is when Order status in CNF ( confirmed ) and I use IW45 to cancel confirmation, the user status doesn't change to Release and still remain CNF. I couldn't find any business transaction for that.
what do you do for such case?
thanks in advance

Hi Daniel,
I doubt that some communication gap is going on.
System Status
- An Order with status TECO CNF ... converts to REL CNF ... when the TECO cancels.
- This status further changes to REL PCNF when you cancel any Operation Confirmation (IW45).
- Similarly TECO PCNF also possible.
If I remember correctly, you were asking about User Status trigger upon change of System Status,
If you agree with the very 1st line of this post, you may start a fresh by explaining the requirements again, if possible more clearly. The probability for fresh thinking and responding from forum would increase.
Best wishes
Jogeswara Rao K

User exit for Service order release ( needed operation details as import )

Hi All,
   I need a user-exit while service order release( tcode : IW31 ) activity . I find some of the exits, but none of those not having "Operation" details , all are having only header details. Please suggest if any user-exit is available for this or BADI . I tried with badi "ALM_ME_001_ORDER" , its not triggering at all while creation of service order.
   Is there any way we can get from operation data from buffer, please suggest me the same.
Thanks in advance,
Pavan.

Hi Thomas,
   Thanks for reply. I saw the function exit which you mentioned , but it didn't have the operation details in import.
Regards,
Pavan

Unable to edit User Status in Service Order

Similar Messages

Maybe you are looking for