Unable to email photos, have confirmed email. PS11

THe box with the email in it remains in the bottom corner & will not open up so that i can send it. will not open, will not close, must shut down computer to get out please help!

I can't tell you exactly how to fix this, but I had the same problem. I had it on PSE 11. My IT go-to guys could not fix it, so I figured it must be an Elements problem and installed PSE 12 without any change.  Next I tried the Geek Squad at Best Buy.  I didn't have much hope, but the technician worked on it and after some time fixed it.  It requred installing Windows Live Mail, but don't know what all the technician had to do to figure it out.  Good luck!  Ken

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