Unable to establish connection to a different ssid in the same network

Question

Not sure if you guys can help me on this. Been having this problem on trying to establish connection on a new ssid thats is to be implemented.
It have no problem getting a connection on SSID 'A' but just refuse to connect to SSID 'B'(which are both on the same network). Generally only abt 5-10 notebook are having this problem all using diiferent brand notebook(Acer,IBM,HP).
I had check the hardware settings inluding updating all the wifi drivers and found that all settings are ok but problem still there.
I had trying looking in at the logs using the following command in the access point(a mix of 1130 and 1200 series):
debug radius authentication
debug dot11 aaa authenticator process
debug dot11 aaa authenticator state-machine
and found that it seems to keep restarting the whole link establishment when it show a
" RADIUS: Session-Timeout [27] 6 60"
I tried to make changes to the timeout session at cisco ACS server but the session time set given more than enough time....
At this point i am sure the problem lies either in AP or ACS but not sure which.
Any advice on how to go abt with this problem.

Answer 1

It is only affect abt 10-15 laptop users. The ssid are assign to different vlans and had tried to delete all existing ssid setting and recreate the ssid 'b' as its only ssid.
I got 2 of the user to try it on a spare laptop and it work. Thus eliminating window domain account as the cause of the problem.
Here the whole session process, from the debugging log(posted previous post) in the ap(hope its not too confusing)
1)From the AP side i can see that the laptop is communicating to the AP and AP to cisco ACS.
2)Cisco ACS receives the request and reply with a challenge to the laptop via the ap. Laptop reply the challenge with login info.
3)Its from the AP to cisco ACS where i feel the problem lies where the ap sent the info to cisco ACS, i am not sure if the problem lies with the ACS or the AP.
Now i am left with its either the window OS(meaning rebuilding the whole OS, which i would like to avoid), hardware(which i find unlightly as other hardware with the same build and drivers have no problem.) or the AP and cisco ACS.
I am now piling thru the cisco online documents, tediously trying to find bits and pieces of clues.
Really hope you guys can help out on on this and thanks in advance.