Unable to even start upgrade to itunes 7

Hi,
I wanted to buy a game with the new itunes 7, and it keeps telling me I need to upgrade to itunes 7.however when it brings me to the itunes 7 upgrade page where it tells me all the new things in itunes, it doesn't take me anywhere else to start the download

i'm hvaing the same problem....when i go to the apple website to download itunes 7 it shows the screen telling me all the features and even says something on the top saying download now and a blank area underneath it where normally i would go to press to download the new itunes but there is nothing

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I am unable to download the upgrade of iTunes HELP

I can't seem to download the upgrade to iTunes! HELP

Go step by step and test.
1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
    Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts. Click Safari in the menu bar and then Quit Safari .
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
If this doesn't help:
    Uninstall Flash.
    http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
    Reinstall Adobe Flash.
    http://get.adobe.com/flashplayer/

My imessage quit working. We have done complete resets and even started a new itunes account but still nothing. Also noticing that under the send

My imessage suddenly quit working. We have done resets and restored it and still nothing. Even created a new Apple ID but have noticed that in the send & received part of settings, it does not show my phone number, only my email address!! Never had a problem before today!

You can have a separate AppleID only for iMessage and keep using the other one for iTunes.
Just change the AppleID used for iMessage in Settings > Messages > Receive At

Unable to Uninstall or upgrade to Itunes 7.7

Hello,
I am running Itunes 7.3 and my music used to be stored in an external hard drive. That hard drive crashed, and it appears that when I try to uninstall Itunes and reinstall I am getting this error:
"The folder path "WD Sync Data" Contains an invalid character"
This was the folder that I USED to keep my music in, but have since changed it in preferences to a different folder on my hard drive. I'm not sure where this path is located, I cannot seem to find it.

"The folder path "WD Sync Data" Contains an invalid character"
The registry may still contain entries that are pointing at the drive letter of the now-nonexistent External drive.
The following technique may be worth a try.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now?

Unable to burn cds since upgrading to iTunes 8

i use dell in the office. i was always able to burn cds using itunes until i upgraded to version 8.0 (this problem continued even after upgrading to 8.1).
when i try to burn a disc it ejects the blank cd inside and i get an error message that says "the attempt to burn a disc failed. an unknown error occured (2131)."
the burner is able to burn using any other application on the computer. i ran diagnostics in itunes and here is what it said. can someone please help me?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. OptiPlex 755
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 4DDC1126DAF47CC3
Current user is an administrator.
The current local date and time is 2008-10-07 19:23:49.
iTunes is not running in safe mode.
Video Display Information
Intel(R) Q35 Express Chipset Family
Intel(R) Q35 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.5),
D: TSSTcorp CDDVDW SH-S203B, Rev SB02
Audio CD in drive.
Found 5 songs on CD, playing time 13:25 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 01:55:44
Track 3, start time 05:01:46
Track 4, start time 07:29:04
Track 5, start time 10:43:11
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 16 24 32 40 48.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW SH-S203B on CDR media at speed 0X.

Andrew,
This thread talks about error 2131 and Dell computers. About 3/4 of the way down someone posts a link to a firmware download that seems to solve the problem for a lot of people. Maybe it will help you too.
http://discussions.apple.com/thread.jspa?threadID=1037331&tstart=0

After upgrading to iTunes 9.2, unable to type in text/search fields

Hi,
After upgrading to iTunes 9.2, I am unable to type into text or search fields within iTunes.
Haven't tried all fields, but I've seen it in both search in iTunes and the iTunes store, and also trying to create folders on my iPhone (through iTunes only, it works fine on the phone).
Anyone else seen this or have an idea for a fix?
Thanks...

I'm wondering if you figured out this problem. I'm having the exact same issue, which means I can't even log in to my iTunes account. I've even tried uninstalling it and reverting to iTunes 9.1.1, which then won't even open.

I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.

Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
Also, you mentioned that you have been successful burning a CD with the Windows OS. Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive. Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
I hope this information helps ...
- Judy

Unable to update iPod after upgrading to iTunes 7.0.1.

Ever since upgrading to iTunes 7.0.1 from 6.x I have been unable to update my iPod. (60Gb with Video). It says on inserting my iPod a new version is available (1.2) from 1.1.2
I get "The iPod "name" could not be updated. An unknown error occurred (1417)".
I have tried the standard things... reset internet connection, restart PC, uninstall and reinstall iTunes...
Anyone resolved this problem?

I get "The iPod "name" could not be updated. An unknown error occurred (1417)".
some folks have been having some success with the 1417/1418 using eboncairn's technique:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help!

Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....

I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing

TS3694 Since I upgraded to iTunes 10.7, I can no longer sync my iPhones nor my iPad. iTunes says "could not back up ... because a session could not be started". I'm on w7x64, updated.

Since I upgraded to iTunes 10.7, I can no longer sync my iPhones nor my iPad.
For all devices, iTunes says "could not back up ... because a session could not be started".
I'm on w7x64, updated.
I have already tried to re-install, reboot, stop/restart Apple mobile devices service, without success.
Thanks!

I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users.

My MacBook pro has slowed to a stop after upgrading from lion to mountain lion three days ago. Apps started freezing, now it has trouble even starting up. So disappointed with Apple right now.

Mountain lion has caused my MacBook to freeze up and fail to even start up.

Glad to hear that! Often, a drive that has minor corruption that has gone unnoticed will melt down when a major system install writes tens of thousands of new files. That's probably what happened to you. In the future, you should always reboot in recovery mode (hold down command-R at startup) and repair the hard drive with Disk Utility prior to any system update or upgrade.
Regarding iLife, what system did your machine originally come with? If Snow Leopard or earlier, the iLife apps will be on one of the gray disks that your machine shipped with (the one labeled "Applications"). Alternately, if you bought newer versions in the App Store, simply open the App Store and click Purchases... they should show up there.
If your machine came with Lion preinstalled, you should be able to re-download iLife from the App Store. There's information on how that is done here:
http://support.apple.com/kb/HT4718

HT2292 Have upgraded to itunes 11.0.1.12 start itunes and it is closed, message reads I tunes closed to help protect computer, data execution prevention has closed itunes. windows Vista 32bit

Have upgraded to itunes 11.0.1.12. Start itunes and it is closed with the message itunes closed to help protect computer data execution prevention has closed itunes. operating system is ms vista 32 bit. I have followed the procedures that I can find on the itune support site.

You're welcome. Glad you got things sorted out.
(No problem about not spotting the solutions ... the most common causes of this sort of message changes over time, so it's not straightforward to be able to tell when a given piece of advice still applies to the symptoms. Definitely worth posting to try to get a current heads-up on the likely contemporary causes of a particular error message.)

Itunes wont even start up

I finally fixed the installer error for itunes 5.1 and now it wont even start up can anybody help me out!!!!

Looks like I might have found the solution on a youtube comment:
R.O:
"Plug into you laptop first, whichever set up you use that has iTunes, i know it won't read it, don't even open iTunes as of yet. Do the typical reboot "Menu +Center button at the same time" and hold it, DONT LET IT GO like we were told, when the apple pops up.. KEEP HOLDING IT it will make a new ding sound I've never heard before. and since its hooked to you laptop already an error message pops up and says apple will need to download something to repair your iPod. I when u see that that when i let reboot buttons go. hit ok on the laptop something downloads for like 20 seconds then the iTunes icon hops around when you open it it has a screen with an iPod classic on it and says "Software version blah blah, iTunes will check for an update on such n such date" AND FINALLY there's a "Restore" button. click that and you will be back to square one with your iPod. Renaming , adding all the music on it, but it will work again, finally. "
I had to do it twice, because my mac froze the first time, but its recognized it now and is downloading the software as we speak...
Now I've clicked the restore button and it's restoring... I'll post again if its a success, otherwise assume failure.

I upgraded to itunes 10.7.0.21 and now every time itunes starts it crashes within a few seconds!

I upgraded to itunes 10.7.0.21 and now every time itunes starts it crashes within a few seconds! I have uninstalled and re-installed and I get the same! I am running windows 7 64bit. The error window sais the fault is " KERNELBASE.dll". I also installed on a test PC that has a trail version of Windows Web Server 2008 R2 and the exact same thing happens...
Now I have no PC to sync to and no music/movies.... Any ideads??
Many thanks...

I had the same problem. New iPhone 5, had to install iTunes 10.7 on windows 7 64 bit. The install worked, but it crashed immediatly after startup (no window, nothing.) I tried repairing the install, and still nothing. When I read the post above, I saw that it was Quicktime related, and remembered I was also prompted to upgrade Quicktime too, which I chose NOT to do. So I went back and upgraded quicktime.. and VOILA.. it WORKS. iTunes now runs, and I'm in the middle of restoring my old iPhone to my new one. (fingers crossed)

HT4972 No matter which of your confusing directions I try to follow, I am unable to upgrade my iTunes to the latest version which "must be done" prior to upgrading my iPad 2 to IOS 5. PLEASE HELP!!

Please help me to upgrade latest iTunes version so then I can upgrade to iOS 5 or 6. I have an iPad 2. Thank you.

You need to update iTunes on your computer (not the iPad) to the latest version in order to then update the iPad to iOS 5.1.1 (iOS 6 isn't released until the Autumn) - you can check if you are up-to-date (which will prompt you to update if you aren't) via, on a PC, 'Help > Check For Updates', and on a Mac 'iTunes > Check For Updates'
When you have that installed, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972

Unable to even start upgrade to itunes 7

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