Unable to execute service method 'updateWorkflowAndDocState'

Question

Hi All,
When i approve the content from workFlow, im getting the following erro. Anyone can help me
Unable to execute service method 'updateWorkflowAndDocState'. (System Error: Runtime error: java.lang.NullPointerException
at intradoc.server.workflow.WorkflowStates.updateStateForDocRevisions(WorkflowStates.java:997)
at intradoc.server.workflow.WorkflowStates.advanceDocumentStateImplement(WorkflowStates.java:656)
at intradoc.server.workflow.WorkflowStates.advanceDocumentState(WorkflowStates.java:518)
at intradoc.server.DocStateTransition.advanceDocumentState(DocStateTransition.java:74)
at intradoc.server.workflow.WorkflowHandler.updateWorkflowAndDocState(WorkflowHandler.java:513)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:293)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
at intradoc.server.workflow.WorkflowHandler.executeAction(WorkflowHandler.java:82)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1121)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197))

Answer 1

Thanks for the reply.
I have written a java componet to check in a file in to the content server. Im invoking this service from the work flow appoval step. Im getting the above error upon approval.
I have given my full code here, any idea?
public class SampleComponentSH extends ServiceHandler {
     @SuppressWarnings("deprecation")
     public void callSH(){
          String originaDocTitle = m_binder.getLocal("dDocTitle");
          SystemUtils.outln("dDocTitle ::" + originaDocTitle);
          String originalFileName = m_binder.getLocal("primaryFile");
          String originalFilePath = m_binder.getLocal("primaryFile:path");
          m_binder.putLocal("dSecurityGroup", "Public");
          m_binder.putLocal("primaryFile", "test1");
          m_binder.putLocal("primaryFile:path","D:\\checkIn\\test1");
          m_binder.putLocal("dDocTitle","test1");
          m_binder.putLocal("IdcService", "CHECKIN_NEW");
          try {
               executeService(m_binder, "sysadmin", false);
               m_binder.putLocal("primaryFile", originalFileName);
               m_binder.putLocal("primaryFile:path",originalFilePath);
               m_binder.putLocal("dDocTitle",originaDocTitle);
          } catch (DataException e) {
               // TODO Auto-generated catch block
               e.printStackTrace();
          } catch (ServiceException e) {
               // TODO Auto-generated catch block
               e.printStackTrace();
     public void executeService(DataBinder binder, String userName,     boolean suppressServiceError)
     throws DataException, ServiceException{
     // obtain a connection to the database
     Workspace workspace = getSystemWorkspace();
     // check for an IdcService value
     String cmd = binder.getLocal("IdcService");
     if (cmd == null)
          throw new DataException("!csIdcServiceMissing");
     // obtain the service definition
     ServiceData serviceData = ServiceManager.getFullService(cmd);
     if (serviceData == null)
          throw new DataException(LocaleUtils.encodeMessage("!csNoServiceDefined", null, cmd));
     // create the service object for this service
     Service service = ServiceManager.createService(     serviceData.m_classID, workspace,null, binder, serviceData);
     // obtain the full user data for this user
     UserData fullUserData = getFullUserData(userName,service, workspace);
     service.setUserData(fullUserData);
     binder.m_environment.put("REMOTE_USER", userName);
     ServiceException error = null;
     try
          // init the service to not send HTML back
          service.setSendFlags(true, true);
          // create all the ServiceHandlers and implementors
          service.initDelegatedObjects();
          // do a security check
          service.globalSecurityCheck();
          // prepare for the service
          service.preActions();
          // execute the service
          service.doActions();
          // do any cleanup
          service.postActions();
          // store any new personalization data
          service.updateSubjectInformation(true);
          service.updateTopicInformation(binder);
     catch (ServiceException e)
          error = e;
     finally
          // Remove all the temp files.
          service.cleanUp(true);
          workspace.releaseConnection();
     // handle any error
     if (error != null){
          if (suppressServiceError){
               error.printStackTrace();
               if (binder.getLocal("StatusCode") == null){
                    binder.putLocal("StatusCode", String.valueOf(
                    error.m_errorCode));
                    binder.putLocal("StatusMessage",
                    error.getMessage());
          else{
               throw new ServiceException(error.m_errorCode,
               error.getMessage());
     public UserData getFullUserData(String userName,ExecutionContext cxt, Workspace ws)
     throws DataException, ServiceException {
          if (ws == null)
               ws = getSystemWorkspace();
          UserData userData = UserStorage.
          retrieveUserDatabaseProfileDataFull(userName,ws, null, cxt, true, true);
          ws.releaseConnection();
          return userData;
     public Workspace getSystemWorkspace(){
          Workspace workspace = null;
          Provider wsProvider =
          Providers.getProvider("SystemDatabase");
          if (wsProvider != null)
               workspace = (Workspace)wsProvider.getProvider();
          return workspace;
}