Unable to exit Recovery Mode/Firmware Problem/Portable Device not detec

Well. A veritable catalogue of errors, to be fair.
In attempting to solve my truncated WMA file issue of yesterday, I decided to install the upgrade to MTP Firmware 2.00.2. It crashed during the transfer, but since my Micro's music library was wiped in the process (as promised), I concluded that the installation had, in fact, been successful.
However, WMP0 suddenly couldn't detect the Micro. No matter what I did. Ah, I thought, the Firmware installation didn't work after all. So, following the advice on this forum, I entered Recovery Mode and attempted to delete/reload the new Firmware via the recovery menu.
'Deleting Firmware', declared a little pop-up, chirpily. Then 'Update Firmware Now'. I tried re-running the Firmware update installer, but the Micro was still not detected. So I tried a reboot via the recovery menu, only to receive a 'Firmware Problem' message. I knew that. <EM>That's</EM> why I was trying to re-load the firmware. But how can I when the Micro isn't detected, and. . . . Vicious circle.
Please help. I have my Micro boxed and ready to send back to Amazon, but if there's a walk-through solution anyone can give me, I'd rather not return this little begger (I've become rather attached to it).
Regards, and thanks in advance.
JP

jonpaulfahy wrote:
Just spoken to Noel on the UK Support helpline, and he suggested restoring <EM>my PC</EM> back to yesterday's config in order to get it to recognise the Micro as a portable device. Only then will I be able to re-load the new firmware, and (hopefully) reboot the Micro successfully.Not entirely sure whether this will help, and seems to me to be a case of the tail wagging the dog.Anyway, I'll give it a try tonight and update this thread with the result.JP
I have the exact same problem and the agent on the line told me the exact same thing,it didn't work.

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