Unable to export a report to pdf but it can be exported to .xlsx

Hello,
I created a report layout as per my specifications
after I try to export it to an .xlsx and it successfully exports to it with all the data
Now I try to export it to a .pdf but I get the error as "Failed to load a document"
I am using google chrome as the browser
i also tried using different browser but still no luck
I ll appreciate if someone can help me
Thanks,
karan

are u able to preview pdf output instead of export , r u able to preview the output using plugin ??
are you having huge data ?

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    For versions older than CS6, the highest CR version is +1 of the CS version—CS5 can use CR6.x but not CR 7 or 8.
    The exception is CS6 which is still be sold by Adobe so can be updated to CR8 even though it initially shipped with CR7.

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