Unable to export to PDF in 11g.

Hi
We are facing an error while exporting report(data) to PDF in 11g. The error we are facing is as follows: "Error retrieving report"
Please help to solve this issue.
Thanks

Hi
Tried using Mozilla 4.0 but still we faced the same error "Error generating PDF document".

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com.sap.ip.bi.webapplications.pageexport.impl.PageExportRenderingRootNode.processSnippetRendering(PageExportRenderingRootNode.java:274)
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com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:1049)
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com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:365)
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com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)
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com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
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com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
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com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
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com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
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com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
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com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:201)
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com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
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com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
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com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
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com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
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com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
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com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
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com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
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com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
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com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
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com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
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com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
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com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
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com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
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com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
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com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
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com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
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at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
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com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: java.lang.IllegalArgumentException: can't parse argument number urn:AdobeDocumentServicesWsd/AdobeDocumentServicesVi/document
at java.text.MessageFormat.makeFormat(MessageFormat.java:1339)
at java.text.MessageFormat.applyPattern(MessageFormat.java:458)
at java.text.MessageFormat.<init>(MessageFormat.java:350)
at java.text.MessageFormat.format(MessageFormat.java:811)
at
com.sap.tc.adobe.pdfobject.base.core.PDFObjectRuntimeException$DummyLocalizableTextFormatter.<init>(PDFObjectRuntimeException.java:43)
at com.sap.tc.adobe.pdfobject.base.core.PDFObjectRuntimeException.<init>(PDFObjectRuntimeException.java:26)
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com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.invoke(PDFObjectDII.java:393)
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com.sap.tc.adobe.pdfobject.base.core.PDFObjectDII.doSoapCall(PDFObjectDII.java:91)
at com.sap.tc.adobe.pdfobject.base.core.PDFObject.execute(PDFObject.java:194)
at
com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentColumnDataHandler.handle(PDFDocumentColumnDataHandler.java:93)
at
com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentProcessor.process(PDFDocumentProcessor.java:52)
... 89 more
[email protected]

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Check if the URL in the ConfigPort_Document SOA destination is correct. Also, check if the os_libs directory under the /usr/sap/SID/JXX/j2ee directory. If it does, then stop the SAP system, rename the os_libs directory, and restart the system.
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Unable to export to PDF in 11g.

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