Unable To Export Using Internet Explorer 9 or Higher
My issue is this:
I have a reportserver on an intranet which users have been using quite happily under IE 8, beacuse of legacy systems we are far from early adopters. I now have some users who have moved to IE 9, however they can now no longer export reports. They render
perfectly on screen, but the export results in a blank new window.
When I replicate this I see:
Failed to open
http://draco.universe.int/Reports/Reserved.ReportViewerWebControl.axd?ReportSession=xvmayr55k0ze4i45uadc1jqe&Culture=2057&CultureOverrides=False&UICulture=9&
UICultureOverrides=False&ReportStack=1&ControlID=d3e19f898c8a45dfa3a9e189bd3cc881&
OpType=Export&FileName=IT+Birthdays&ContentDisposition=OnlyHtmlInline&Format=WORD
I have tried all available formats and I get the same result.
The setup is SQL server standard edition 2008 R2 SP2. We do not use sharepoint.
I have read various posts about SSL headers and saving encrypted content flags - however we do not SSL so this is not an issue - plus I have tried both changing the do not save encrypted content flag, and viewing the website in compatibility mode.
Any suggestions would be greatly appreciated.
Regards
Geoff.
Hi Mark,
Thanks for responding.
I am using report manager and we are now viewing it through i.e 11 not 9. It's defaulting to compatibility mode 8.
My gut feeling is it has something to do with the web config file but to be frank I do not understand that side of things. I have turned on http logging and for the period where I ran and tried to export the report, the log is below:
#Server Name: DRACO
#Software: Microsoft SQL Server Reporting Services Version 2009.0100.6000.034 ((KJ_SP3).140819-1214 )
#Version: 1.0
#Date: 02/02/2015-14:23:55
#Fields: time c-ip cs-method cs-uri-stem sc-status
14:23:55 10.30.44.45 GET /Reports/Pages/Report.aspx 401
14:23:55 10.30.44.45 GET /Reports/Pages/Report.aspx 401
14:23:57 ::1 POST /ReportServer/ReportService2010.asmx 401
14:23:57 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:12 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:13 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:13 ::1 GET /ReportServer 401
14:24:13 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:13 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:14 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:14 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:14 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:14 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:14 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:14 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:14 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:14 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:14 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:15 10.30.44.45 GET /Reports/Pages/Report.aspx 200
14:24:15 10.30.44.45 GET /Reports/Reserved.ReportViewerWebControl.axd 401
14:24:15 10.30.44.45 GET /Reports/Reserved.ReportViewerWebControl.axd 401
14:24:15 ::1 GET /ReportServer 401
14:24:15 ::1 GET /ReportServer 401
14:24:15 ::1 GET /ReportServer 200
14:24:15 10.30.44.45 GET /Reports/Reserved.ReportViewerWebControl.axd 200
14:24:15 ::1 GET /ReportServer 401
14:24:15 ::1 GET /ReportServer 401
14:24:15 ::1 GET /ReportServer 200
14:24:15 10.30.44.45 GET /Reports/Reserved.ReportViewerWebControl.axd 200
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 10.30.44.45 POST /Reports/Pages/Report.aspx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 10.30.44.45 POST /Reports/Reserved.ReportViewerWebControl.axd 200
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:15 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 401
14:24:15 ::1 POST /ReportServer/ReportService2010.asmx 200
14:24:15 10.30.44.45 GET /reports 401
14:24:15 ::1 GET /ReportServer 401
14:24:15 ::1 GET /ReportServer 401
14:24:21 ::1 GET /ReportServer 200
14:24:21 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:21 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:21 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:21 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:21 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:21 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:21 10.30.44.45 POST /Reports/Pages/Report.aspx 200
14:24:25 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:25 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:25 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:25 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:25 ::1 POST /ReportServer/ReportExecution2005.asmx 401
14:24:25 ::1 POST /ReportServer/ReportExecution2005.asmx 200
14:24:25 ::1 GET /ReportServer 401
14:24:25 ::1 GET /ReportServer 401
14:24:28 ::1 GET /ReportServer 200
14:24:28 10.30.44.45 GET /Reports/Reserved.ReportViewerWebControl.axd 200
It does not seem to highlight any issues.
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Restart the router. Many problems are solved that way.
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Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
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== Issue
==
Firefox is having problems with certain web sites
== Description
==
The pictures that I posted on the knitting site, Raverly had just disappeared. If I use internet explorer I can see them. Others can see my work using Firefox, I can't put them back, it doesn't work. On Pogo the games are shut down while playing.
<blockquote>Moderator removed email address from title for privacy reasons. </blockquote>
== URL of affected sites
==
http://Raverly, Pogo
== Firefox version
==
3.6.3
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
== Plugins installed
==
*-Coupons, Inc. Coupon Printer DLL
*Coupons, Inc. Coupon Printer Plugin
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Default Plug-in
*Shockwave Flash 10.0 r32
*3.0.50106.0
*Office Live Update v1.3
*NPWLPG
*Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
*Adobe PDF Plug-In For Firefox and NetscapeIt is possible that you accidentally clicked the 'Block Images' item in the right click context menu while trying to save an image.
Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See [[Options window - Content panel]]
A way to see which images are blocked is to click the favicon (''Site Identification'' icon) on the left side of the location bar and click the "More Information" button.
This will open the Security tab of the ''Page Info'' window (also accessible via Tools > Page Info).
Go to the ''Media'' tab of that Page Info window.
Select the first image and scroll down though the list with the Down arrow.
If an image is grayed and there is a check-mark in the box ''Block Images from...'' then remove that mark to unblock the images from that domain.
See also [[Images or animations do not show]] and http://kb.mozillazine.org/Images_or_animations_do_not_load -
I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer?
== This happened ==
Every time Firefox opened
== When I started using firefox over internet explorerDo you have an PDF Viewer plug-in instaled? If no install one.
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i can use internet explorer but i cant use firefox. when i try to conect to firefox say UNABLE TO CONNECT..
# The site could be temporarily unavailable or too busy. Try again in a few
moments.
# If you are unable to load any pages, check your computer's network
connection.
# If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
== This happened ==
Every time Firefox opened
== 23 of july ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPNTDF; .NET4.0C)See:
* http://kb.mozillazine.org/Error_loading_websites
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