Unable to "export using quicktime conversion" getting "General Error"

When trying to export 720p sequences using "export using quicktime conversion," -> to H.264, pro res 422 H, Pro Res 4444, anything... The export bar goes all the way to 100% then I get a "General Error" Message.
I have a Matrox HD card and here are my specs:
Model Name:          Mac Pro
Model Identifier:          MacPro3,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.8 GHz
Number Of Processors:          2
Total Number Of Cores:          8
L2 Cache (per processor):          12 MB
Memory:          12 GB
Bus Speed:          1.6 GHz
Boot ROM Version:          MP31.006C.B05
SMC Version (system):          1.25f4
Serial Number (system):          G88111W5XYL
Hardware UUID:          99E22DCE-A768-5AD0-9134-7316FF147D0D

What are the properties of your source clips for your project? Click on the source clip in the FCP browser, and once selected type Command + 9 to see the properties of the clip. Either report those properties, or take a screen shot of the Item Properties and post it here.
What are your sequence settings?
Click anywhere on the timeline, and type Command + 0 {zero}, then either report them or take a screen shot of your sequence settings and post it here.
Have you tried restarting your system?
Have you tried trashing your Final Cut Pro preferences?
https://discussions.apple.com/docs/DOC-2491
MtD

Similar Messages

Export Using Quicktime Conversion getting too long

Hi everyone ! I work with Final Cut Pro for over a year now. I have the last mac book pro from April 2011 and i just finished a talk show for a guy i work for.
The problem is, i started the export since 2 hours and he tells me that i have to wait 4 hours. It's only 31% !!
I need your help 'cause i have an apointment in 2 hours and i have to give him the show ! When i do the export without the conversion, it takes 15 mins but the frame is not good and there's some problems with the video. I need to do the conversion to make it work right ! I do it before but with shorts video clips, now it's for a show of 18 minutes and it takes to much time.
Please help me !
Ah, i forgot, the show was shot with 3 Canon 7D so i don't understand why it takes so long...
Thanks !

>Why si it necessary to converted to ProRes ?
Because FCP doesn't work with non-FCP codecs well. It isn't designed to. It, like Avid, craves that the media be converted to an editing codec that it supports. H.264 isn't viable in FCP because it is highly compressed. FCP isn't designed to work with that format natively.
Adobe Premiere CAN work natively with H.264 because it is designed to. It has presets, it uses graphics cards that enable CUDA and the Mercury Engine to enable more processing power to be thrown at the H.264 files. If you don't have a graphics cards that enables CUDA and the Mercury Engine...editing H.264 in Premiere Pro is a DOG!
>Can i do it with Adobe Media Encoder from the CS5 Suite ? It's the only converter that I have !
Uhmmm....you should have Compressor. It comes with Final Cut Pro...part of the install disk. Installs by default.
>I walways use QT Conversion because without, i have some problems with the images, it started with pixels, sometimes it frozes a few seconds but the sound continue to roll and even a green screen come sometimes.
Because you aren't doing things right. You need to convert the footage to ProRes before you edit to avoid these issues.

Export using QuickTime Conversion + SMB automount problems

I have noticed an interesting (read bad) behavior in FCP (5.0.4) - If I try to do an export using quicktime conversion with the destination being an automounted (via netinfo) smb share as opposed to a apple-k mounted share in m4v, 3g, mp4, image sequence, still image or quicktime movie - I get a File Error: Unknown Folder. However if I do the same export but in avi, wmv, dv stream, or flc formats, it works fine.
Trying to do the same export operation in quicktime pro produces an error -120, which is equivalent to directory not found.
Seems like a quicktime problem dealing with the automounted shares, anyone else run into this issue? Have a fix?
Thanks!
C M I

I know I can save locally + that it is tied to the quicktime components - I'm looking for fix/workaround that addresses the issue and streamlines my workflow, thats the reason I set up the automounter in the first place.
So it's clear though, quicktime has no problem with smb in a general sense, it only has problems w/ the automounted smb shares - manual or command+k mounting of smb shares offer no problems.
I use the automounting for two reasons: first is to emulate unc paths for rush render queue and second is to have consistent working paths to static content on a file server so final cut docs can be passed from editor to editor and link consistently.

Export using Quicktime Conversion Save Prompt Freeze

I'm seeing a bug when I export using Quicktime Conversion using Final Cut Pro 7. From the main save prompt window, if I open "options..." and make my export adjustments and return back to the main save window again, it does not initiate a save when I click the save button. Further, it will not let me cancel out either. The save/cancel buttons will click blue for a moment as if they were pushed, but nothing happens - the save prompt window is totally unresponsive. My only course of action is to force quit. (note: the force quit window does NOT report FCP as unresponsive.) This problem does not happen every time, but enough to be a major annoyance. Has anyone had this issue? Thank you.

Your lunch break long wait rules out any "frustrated after a few seconds" reaction and would certainly be long enough for a drive that has dozed off to react.
Some particularly processor intensive formats could conceivably have a short delay before something starts to happen.
Writing to the system drive is not something I would personally do -I have dedicated storage for my entire video workflow. But this would also rule out a sleeping drive. The system is constantly being written and read.
If you are writing particularly large files to the system drive, bear in mind that a good chunk of the "tons" of free space is allocated to "swap" files -data that can't be written into RAM is off loaded to the hard drive. Depending just how large the swap files are and how large your video files are, there could be a delay in reallocation of swap file space to allow the video files to be written. Having less space for swap files can cause the OS to slowdown. Drives will generally become less responsive, the fuller they are.
Note that I am by no means an expert on this, so the percieved slowdown may be less significant than what the paragraph above implies.
Run Disk Utility and make it a regular part of your maintenance routine. Writing and reading the huge amounts of data that are used in video production can cause problems with the directory structure. Better to catch it early and fix it, directory damage is culmulative. You might not notice it until your files are no longer accessible.
How is the system response when you export a project as a self contained movie using current settings (same as your Timeline)? Exporting with QuickTime Compression always recompresses your video -even when writing using the same codec as the Timeline already uses, so it will take longer to process.
Self contained with current settings is the workflow that I always use. The resulting "master" file is brought into Compressor to make the deliverables. This also frees up FCP and lets me continue editing while compression runs in the background.

Export Using QuickTime Conversion To Windows Media (.wmv)

I have Final Cut Pro HD version 4.5 that runs on my G5. I have a problem when I try to export video to Windows Media file (.wmv). After I select Export / Using QuickTime Conversion and than choose Windows Media in Format box, Final Cut does compile a .wmv file. The only problem is that it's only 30 sec. long when the original video that sits on Timeline is 2 mintues long. When I export the same video to Quick Time file, everything works perfectly and the duration of .mov file is the same.
I tried to set in and out points, but it made no difference.
So now I can't make a file that can get played on Windows computer that has only Windows Media player. And .avi file is not an option since I can't get one compressed enought, so it turns out too big. I understand that I can buy some third party software to make .wmv file, but I want to make sure that out of box Final Cut Pro HD 4.5 can't make Windows Media files before spending extra money.

You need to buy the full version of flip-4-mac to encode/save to a wmv. Sounds like you only have the trail/free playback version...
You need either the pro version or studio version:
http://www.flip4mac.com/wmv.htm

Saving Settings for use with Export using Quicktime Conversion

Dear All,
Is it possible to save a set of settings for use with the Export using Quicktime Conversion feature? The reason I ask is that we have to export a quicktime of every tv commercial we make (using the same settings) and it would be great if "one click" could deliver the export settings we need.
All the best, Sean

Well, you can create a droplet from Compressor that would do what you'd like...
Open compressor and in the Help menu, Select the user manual. Navigate to page 315.
Jerry

Missing with chapter markers after Export Using QuickTime Conversion

I have my FCE workflow setup as follows:
I create the sequences using relatively large video source files, in Apple Intermediate Codec (AIC).
Then, I use Export -> Using QuickTime Conversion to H.264 Codec, but my chapter markers are lost.
If I use Export -> QuickTime Movie, the chapter markers are preserved, but the codec is still AIC.
I need a compressed file with chapter markers. What am I missing?

One more time: "Where are you looking at the exported file? After making a DVD or somewhere else?"
Can you answer this for me? How are you looking at this material? Off the DVD you've burned? Is that what you're saying? Comparing the QuickTime Movie export to a DVD burned from a PhotoJPEG export? Or are you playing it from the computer to HDMI? If so are you using the QuickTime player? Is the QT player set to high quality playback? Yes, PhotoJPEG (not JPEG Photo) is a very large file especially at full quality. You probably don't need any more than 75% quality. I'd be very surprised if you say you can see the difference between 75% and 100%.
The length of the video is important not the size of the disc. iDVD's compression is fixed by the length of movie and the amount of content that has to be encoded.

File export using quicktime conversion quit!!!

I am trying to export a 3 minute film and I have just downloaded flip4mac studio as my client needs it in wmv format. I exported the film yesterday to a quicktime format, so they could watch it online. But today, after i downloaded flip4mac studio when I click on file > export > using quicktime conversion the whole of fcp just quits! when i click on file > export > quicktime movie it is fine, it just seems to be when i click on quicktime conversion. What is going on, it was fine yesterday!!!
I am using final cut pro version 5.1.4. Please help me because I don't know what the **** is going on!?!

I have a mac pro, 2x 2.66 GHZ Dual core Intel Xeon, 2 GB RAM, 1ST hard drive, free space 136GB - second hard drive 204GB. Operating system: Mac OS X 10.4.10 - Quicktime version 7.2.0 - player version 7.2. - Flip4Mac version 2.1.2.72, flip4mac wmv studio, downloaded and purchased from their site.
My project details - filmed on Sony Z1 in HDV, captured via firewire (preset HDV), device preset Sony HDV 1080i 50, sequence preset, HDV - 1080i 50.
These the normal settings i usually use for all the projects that I have ever done. Have I always set it up wrong or am I just going crazy? Also do I need a separate plugin to connect flip4mac and final cut? I have never used flip4mac before, so I don't really know how it works!
I googled 'flip4mac final cut plugin' and it said:
Final Cut Pro: Flip4Mac MXF components may cause unexpected quit
Issue or symptom
With more than one Flip4Mac component installed, Final Cut Pro may unexpectedly quit when you open it in Mac OS X 10.4.10.
Products affected
Final Cut Pro
Mac OS X 10.4.10
Flip4Mac MXF components
Solution
Delete or temporarily remove the following items:
Library/Application Support/Final Cut Pro System Support/Plugins/Flip4Mac Editcam Plugin.bundle
Library/Application Support/Final Cut Pro System Support/Plugins/Flip4Mac XDCAM Plugin.bundle
Library/Application Support/Final Cut Pro System Support/Plugins/Flip4Mac Profile Plugin.bundle
Library/Preference Panes/Flip4Mac Editcam.prefPane
Library/Preference Panes/Flip4Mac XDCAM.prefPane
Library/Preference Panes/Flip4Mac Profile.prefPane
Library/Frameworks/Flip4MacPro.framework
Library/QuickTime/Flip4Mac Editcam.component
Library/QuickTime/Flip4Mac XDCAM.component
Library/QuickTime/Flip4Mac Flip4Mac Profile.component
Is this relevant to my problem?
Thanks for your help.

IMovie Export using Quicktime in 1080p gives error OSStatus error -2125

Hi, I am new to using iMovie, started using it few days back. So far i have been unable to "Export using Quicktime" in 1920*1080p option.
I was able to export using "Export to Quicktime" in 640*480p (.mp4 format) option and was able to use "Export Movie" with 1920*1080p (.mov format) option.
Trying to export using "Export using Quicktime" in 1080p always failed so far. I tried at least a dozen times with different settings. Initially i was getting the following two errors randomly, but later, the last 4-5 trials i keep getting only the first error.
1. OSStatus error - 2125
2. Not enough room in the heap zone.
Project details are - it is a 34 min. video and size came to 5.3GB when exported using "Export Movie" (.mov format) using 1080p option.
It indicates 2 hours to export it, takes 2 hours and interestingly, the OSStats error - 2125 error happens at the end of the export. I can see in the finder the increasing size of the file the process is creating. It has been a really frustrating experience with iMovie so far. I even tried duplicating the project with a different name and tried export, did not help.
I have >300GB of free space on my hard drive and 8 GB of RAM. I don't have any heavy applications running on the system.
I read forums about this error and tried the following so far with no help.
1. Tried changing names of the iMovie project few times to see if that helps.
2. Set the sleep settings of the computer as well as monitor to Never.
3. Reached out to apple support about it and they suggested me to setthe sleep settings to never and then try. But that did not help.
I am stuck with this error OSStatus error - 2125.
The settings I am trying with are:
Export to MPEG-4
H.264 video format
20Mbps bit rate
30 fps
One question is, once I exported a project in one format or setting, do I have to create a new project to export it in different settings or I can just use the same project?
Can someone please help? Any help about this is greatly appreciated. Thank you.

I am having the same issue. Have been searchin gfor 3 days for an answer. I am able to export as MOV file, but not MP4. I bought QT Pro 7 to convert THE MOV to MP4 and it doesnt work either. I then bought iskysoft Video Converter and it wont convert the MOV to MP4 either. (will convert smaller files)
I have 700 GB of free space on drive. I have tried a movie that is 3 hours, one that is one hour, and one that is 54 minutes..All same thing.. Error -2125. Although it will work with smaller movies under 30 mins.
Surely there has to be an answer to this? It seems it has been an ongoing issue for quite some time, yet there is no solution.

No Audio when I export using quicktime conversion

Hi,
This problem has just started. In my time line my movie places with both audio and video. When I try to export it using quicktime conversion I get a file with video but no audio. If I go to the audio settings button and click preview, I hear nothing. I have exported using the exact same settings many times before without problems.
If I export the file using quicktime movie, I get both audio and video.
This is driving me crazy, Can anyone help? Thanks!

I got no audio on the DVD when I exported from FCE using the Quicktime Movie setting. I finally determined it was because my audio was at 44.1k Hz. I upsampled to 48k and there was sound on the final DVD. This is not normally a problem when input comes from a camera, but if you are doing a DVD of a Keynote presentation and adding separate sound to it from a CD, this becomes a problem.
Certainly no more than a little annoying that there's nothing said during the FCE export that this audio won't be exported. It's just not there.

General error on Export Using quicktime conversion

I have created a film that I am able to export using the Quicktime movie feature.
but if I use the Quicktime Conversion feature I get a "general error" (no number)
I am trying to export the files in a smaller form for CD's.
The film was in HD.
FCE Version 4.0.1
OSX 10.5.6
Imac 2.8 GHz Intel Core 2
3 GB of Ram
over 300 GB of hard drive space.
Any ideas would be great.
Thanks

Al,
I have a project with three films in it.
Each film is about 3 min long, all shot in HD format.
All footage imported via FCE.
The films all of a product with a screen. I have made a duplicate of the video layers. Put a 4 point mask in with a feather to adjust the screen colour (gamma adjustments).
Also the into to the film is some text done directly in FCE.
Thanks

Export using quicktime conversion only exports 23 seconds of my project...

Hi,
I am trying to output a promotional video to .wmv format using the quicktime conversion. It only exports 23 seconds of footage before stopping, which is no use at all.
Whats wrong?
I have tried setting ins and outs around the video, and I have tried selecting all the content in the timeline, but nothing seems to help.
Thanks.

DOC EDITOR wrote:
Thank you, very much. The cost of the flip version needed is only $49 so that is not bad, but why would you actually need something extra when the conversion option is available in Final Cut? I would understand if the option did not exist at all and the flip 4 mac would make the option available.
Not on mine. I had to buy a third party product to do that.
AFAIK, the ability to be exporting to wmv is not included with FCS or Compressor or QT. If it appears in your options, you may have installed another app that includes the transcoders and codecs.
Microsoft and Apple do not cooperate in the format wars, neither will support the other and there's money involved. It's a shame becuase Flash is whacking both of them stupid and Silverlight is even kinda cool. QT's days are probably numbered.
bogiesan

Final Cut Pro 5.1.4 crashes when using QuickTime conversion export

Our copy of Final Cut Pro 5.1.4 has started to crash when exporting using QuickTime Conversion. It gets about 66% complete, then dumps out. I have updated FCP using Software Update and QT to the latest version. Any ideas why this happening? Pro Kit 4.5 installed. QuickTime Pro 7.4.5
My previous post had the wrong version of FCP. Dyslexia sets in.

Erik:
quite often during render I get the error messages "The specific file is in use by another application"
Check this Apple doc:
http://docs.info.apple.com/article.html?artnum=302790
I think that was solved with 10.4.10.
About the crash problem, you would post the system configuration of that computer.
Hope that helps !
Alberto

Problems in Exporting in FCEx HD using Quicktime Conversion

I am currently editing video footage for web delivery using Final Cut Express HD and am having problems with the export using Quicktime conversion. When exporting to a Quicktime movie, there are no problems with the export. When exporting to MPEG-4 using Quicktime conversions, the audio is fine but the video image is very choppy and quality is significantly reduced. Is there a filter I need to apply to enhance the video for MPEG-4? Are there specific settings that work best with MPEG-4 in H.264?
Thanks for the help

MPEG-4 export only works in specific frame sizes. The greater the image size the higher the data rate you'll have to use to produce a good quality image. The quality of the compression is going to be to a substantial degree dependent on the quality of the original recording and the original compression.
YouTube uses Flash video for delivery BTW, not MPEG-4.

Can't export as a still photo using QuickTime conversion

In FCP7 ...
I've always been able to take one frame of a video (as a Sequence) and "Export Using QuickTime Conversion."
When I try that today, FCP keeps locking up and crashing.
Help!

Sometimes my machine starts acting oddly when dealing with QT files. In my case the problem is related to when I start the computer without my firewire mixer also up and running. It is usually solved by shutting the computer down, unplugging it from the mixer and the power for 15 minutes then restarting. Unplugging the thing and letting capaciters drain seems to solve it. Your mileage may vary.
If nothing else, running Digital Rebellion's Preference Manager to delete your FCP preferences may help. It is free and can be found on DR's website.
Please note that all your settings will be reset to defaults. Custom setups, scratch disk locations, etc will be discarded and you'll be back as though you just installed the software.
Good luck.
x

Unable to "export using quicktime conversion" getting "General Error"

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