Unable to extract  lightroom 1.3.1 update

Running Lightroom 1.1 on o/s XP Service pack 2
Ram 2048mb
Free disk space 58gb
Video card NVidia GeForce 6800le
Downloaded the update with no problem.Click on the .exe extractor and accept the path given, ends with message " a problem occured while extracting some files.Check available space on your computer and the write privileges on the destination folder"
I have plenty of free space ,not sure what the write privileges are.
Having looked at the folder where all the files have been loaded it says
read only and I cannot alter it.
If I click on extracted Lightroom.exe a box appears `error reading initialization file` .All other files, Help etc., seem to be there
Any help appreciated

well, I don't know what to think except that the Adobe Extractor has a problem on your system. If you would like, I have run the extractor for 1.3.1 to a folder on my system, and then zipped it back up using WinZip. I can email you a copy of the zip file which will at least get you past that problem if you wish. So, if you want to, send me an email at steve(at)sbsutherland(dot)com and I'll reply with the winzip file.
If all works ok from there, I'd report this as a problem with the Adobe Extractor.
Steve

Similar Messages

  • Audition update fails, unable to extract downlaod files. (U44M1I210)

    When I try to update Audition, I get the following error message: "Update Failed Unable to extract the downloaded files. Press Retry to download again (U44M1I210)"
    This is on a PC, Windows 7 Pro, 64 bit. I have other CC application installed and they update with no problem (Photoshop, Lightroom, InDesign, Illustrator, Bridge).
    I tried updating again, several times, always got the same error. I uninstalled Audition and tried to install it again, but ended up with the same error.

    Irvm78975498 for information on how to resolve error U44M1I210 please see Error U44M1I210 | Install updates.  If you have any questions regarding the steps listed in the document or would like clarification regarding an error message discovered in the installation log for the update you are welcome to update this discussion.

  • When I try to update I get an U44M1I210 error message, "Unable to extract the downloaded files" - help please, applies to latest Indesign, Illustrator and Photoshop CC

    When I try to do a CC update I get an U44M1I210 error message, "Update failed - Unable to extract the downloaded files. Press retry to download again. (U44M1I210)" - help please - re-downloading makes no difference, applies to latest Indesign, Illustrator and Photoshop CC, others seemed to update without problems. I can see the disk image files in AAMUpdater folder but they will not open and come up with "couldn't be opened - resource busy" message.

    Yes Jeff, I did all those several times to no avail.
    I've included a small error snippet from two installs here. In Creative Cloud when updating the Apps, all 3 get to 50%, then the failure occurs. Retrying starts at 50% and fails the same way each time.
    This first one is a segment from the Indesign updater - I have always had the all hard drive folders with read and write privileges allowed and I checked again, this is still the case so I do not know why this particular error message is arising. The second snippet if from the Illustrator update.
    08/21/14 09:27:20:522 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Installer Operation: PayloadUninstaller
    08/21/14 09:27:20:522 | [INFO] |  | OOBE | DE |  |  |  | 25152 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/21/14 09:27:20:522 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Session {CB2632B8-D44B-11E3-88A6-77388C8F654B} modify request for AdobeCode: CommonUninstall
    08/21/14 09:27:20:527 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Effective AdobeCode for: CommonUninstall is CommonUninstall
    08/21/14 09:27:20:528 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Payload  8.0.0.15 CommonUninstall: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    08/21/14 09:27:20:531 | [INFO] |  | OOBE | DE |  |  |  | 25152 | INSTALLDIR property not found in database
    08/21/14 09:27:20:531 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    08/21/14 09:27:20:531 | [INFO] |  | OOBE | DE |  |  |  | 25152 | UninstallSeq property not found in database
    08/21/14 09:27:20:531 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 1)
    08/21/14 09:27:20:531 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
    08/21/14 09:27:20:531 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 2)
    08/21/14 09:27:20:531 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 3)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 4)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 5)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 6)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 7)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 8)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 9)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 10)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 11)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 12)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 13)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 14)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 15)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 16)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 17)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 18)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 19)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
    08/21/14 09:27:20:533 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    08/21/14 09:27:20:533 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Physical payload uninstall result:0
    08/21/14 09:27:20:623 | [INFO] |  | OOBE | DE |  |  |  | 24018 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    08/21/14 09:27:20:623 | [INFO] |  | OOBE | DE |  |  |  | 24018 | :: END TIMER :: [Payload Operation :CommonUninstall] took 101 milliseconds (0.101 seconds) DTR = 79.2079 KBPS (0.0773515 MBPS)
    08/21/14 09:27:20:624 | [INFO] |  | OOBE | DE |  |  |  | 24018 | User specified overrideFile:
    08/21/14 09:27:20:625 | [INFO] |  | OOBE | DE |  |  |  | 24018 | The csu inventory was not updated for payload  8.0.0.15 CommonUninstall, value of local var is -1
    08/21/14 09:27:20:625 | [INFO] |  | OOBE | DE |  |  |  | 24018 | Calling the ROLLBACK custom action code for pre-remove for payload  8.0.0.15 CommonUninstall
    08/21/14 09:27:20:698 | [INFO] |  | OOBE | DE |  |  |  | 24018 | No operation.  We're done:
    0/22/14 11:18:46:937 | [INFO] |  | OOBE | DE |  |  |  | 77654 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    10/22/14 11:18:46:938 | [INFO] |  | OOBE | DE |  |  |  | 77654 | UninstallSeq property not found in database
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe/dynamiclinkmediaserver". Check and correct folder & parent directory permissions and then try again.(Seq 1)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 2)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 3)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop". Check and correct folder & parent directory permissions and then try again.(Seq 4)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 5)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US". Check and correct folder & parent directory permissions and then try again.(Seq 6)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0". Check and correct folder & parent directory permissions and then try again.(Seq 7)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 8)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 9)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 10)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 11)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ro_RO". Check and correct folder & parent directory permissions and then try again.(Seq 12)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 13)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/el_GR". Check and correct folder & parent directory permissions and then try again.(Seq 14)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 15)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 16)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 17)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 18)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 19)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 20)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014/Plug-ins". Check and correct folder & parent directory permissions and then try again.(Seq 21)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 22)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 23)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 24)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 25)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 26)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 27)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 27)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 28)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 28)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 29)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 29)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 30)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 30)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 31)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 31)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 32)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 32)
    10/22/14 11:18:46:942 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 33)
    10/22/14 11:18:46:942 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 33)
    10/22/14 11:18:46:942 | [INFO] |  | OOBE | DE |  |  |  | 77654 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    10/22/14 11:18:46:942 | [INFO] |  | OOBE | DE |  |  |  | 77654 | Physical payload uninstall result:0
    10/22/14 11:18:47:030 | [INFO] |  | OOBE | DE |  |  |  | 77365 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0

  • Received the error when updating to inDesign 2014 "Unable to extract to temp directory."  c

    Received the error when updating to inDesign 2014 "Unable to extract to temp directory."  Anyone have a fix for this?

    Tjshannonhigg you will want to ensure that the User account you are logged into has proper access to the temp directory and that there is sufficient disk space available.

  • I am running Photoshop CC 2014 on iMac OS X and have recently had to reinstall the OS following upgrade to an SSD.  I cannot update Photoshop as it says it is unable to extract the downloaded files (U44M1/2010).  Should I reinstall Photoshop and Bridge fr

    I am running Photoshop CC 2014 on iMac OS X and have recently had to reinstall the OS following upgrade to an SSD.  I cannot update Photoshop as it says it is unable to extract the downloaded files (U44M1/2010).  Should I reinstall Photoshop and Bridge from scratch or is there an easier way?@@ !

    Sounds like you transferred programs from another drive? This isn't a very good way to do it. Yes, re-install the Adobe apps.
    Benjamin

  • Attempting to update Bridge CC and Photoshop CC 2014 generates error "Unable to extract the downloaded files. Press Retry to download again.(U44M1I210)

    Attempting to update Bridge CC and Photoshop CC 2014 from the Creative Cloud program generates error "Unable to extract the downloaded files. Press Retry to download again.(U44M1I210). I am running Windows 7. Previous traffic on this topic has not helped my situation.

    Please clean AAM cache By deleting following folder contents: 
    For Mac:
    ·        /Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
    For Win:
    ·        C:\Users\\AppData\Local\Adobe\AAMUpdater\1.0
    Then try running Updates.
    Regards,
    Ashutosh

  • Update failed - unable to extract files

    I am trying to update PS. But get an error - update failed. 'Unable to extract the downloaded files. Press retry to download again.(U44M11210)'. I have retried several times with the same result.

    Hi ColYoung,
    Please refer the kb: http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html.
    Regards,
    Romit Sinha

  • Update failed:  Unable to extract the download files (why????), error U44M1210.  What's that ?

    When downloading Premiere Pro CC, in Creative Cloud, I'm getting a message:
    Update Failed
    Unable to extract  the downloaded files.  Press retry.
    (U44M1210)
    Sometimes it happens when I'm updating extensions.
    Can I directly download and update apps WITHOUT using the Creative Cloud desktop app ?
    Please advice.

    I had the same problem on a Mac (CC update failing with a U44M1210 error.
    . I just finished a chat with an Adobe specialist who walked me through the solution. So I recommend a chat to solve the problem for me (and I suspect all Mac users).
    The Solution essentially this came down to the following:
    Deleting the following:
    OOBE and AAM Updater folders from ~/library/Application Support/Adobe
    OOBE and Adobe Application Manager folders from /Library/Application Support/Adobe
    Reinstalling the Adobe Application Manager.
    Restarting the Creative cloud Application.

  • I cannot download updates re photoshop and illustrator error message unable to extract files

    I am still new to all of this
    I cannot download updates re photoshop and illustrator an  error message comes up saying that I am  unable to extract files
    I do have an open case number re this query but am rarely free during office hours to sort
    thanks Viv

    Please give more info so  we can help you.
    Witch operating system, photoshop cc or cs6 and what error message came up

  • Everytime I am trying to download and install Ai, its fails, error message is: update failed unable to extract the downloaded files . press retry to download again .U44M1|210

    Everytime I am trying to download and install Ai, its fails, error message is: update failed unable to extract the downloaded files . press retry to download again .U44M1|210

    geetib, others,
    It should be here:
    Error U44M1I210 | Install updates

  • When trying update I get a message: Update failed unable to extract the downloaded files U44M1I20

    when trying to update I get a message: Update failed unable to extract the downloaded files U44M1I20

    geetib, others,
    It should be here:
    Error U44M1I210 | Install updates

  • InDesign Update Failed. "Unable to extract the downloaded files."

    It shows a number (U44M11210). I've already tried restarting my computer.

    C:\Users\YOUR_USERNAME\AppData\Local\Adobe\AAMUpdater\1.0
    I deleted the 1.0 directory and then reran and it worked.  I followed the instructions exactly as above in another post (and reposted just below):
    4.  Re: Update Failed.  Unable to extract the downloaded files. (U44M11210)
           Chelfyn Baxter     Dec 7, 2014 2:01 PM  (in response to Bob Scarborough)   
    to fix this (on a PC)
    1: open up the Creative Cloud control panel, and quit out.
    2: Navigate to C:\Users\YOUR_USERNAME\AppData\Local\Adobe\AAMUpdater
    3: Delete (or rename) the directory named "1.0"
    4: restart Creative Cloud
    5: Got to the App manager and update

  • I own Lightroom 4 and have updated the software however, I am unable to import images taken on the Sony A6000. I have also updated the raw converter and am still having this issue.

    I own Lightroom 4 and have updated the software however, I am unable to import images taken on the Sony A6000. I have also updated the raw converter and am still having this issue.

    You can either upgrade to Lightroom 5.4 or later, or use the free Adobe DNG Converter version 8.6 to convert your RAW photos to DNG, which then will import into Lightroom 4.

  • "When updating I get "Unable to extract downloaded file .... U44M11210".

    "When updating I get "Unable to extract downloaded file .... U44M11210". Wins server 201 2R2
    UPdated previously - but recent After Effects CC Flash, Premiere InDEsign and Prelude updates show this message

    See the following
    U44M1I210 - Creative Cloud Help / Error U44M1I210 | Install updates :
    http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

  • Installation failed: Unable to extract to temp directory. EX11

    Hi there,
    Today I decided to upgrade from ADOBE CS4 toa CC subscription. I am on PC, running WINDOWS 7. My main design computer is 64-bit, my laptop runs 32 bit WINDOWS. I downloaded the app manager and selected apps without problems on my main computer - but as I am trying to install on my Fujitsu Lifebook T900 laptop computer (running 32-bit Windows 7) - I get download problems - so far both Photoshop and Indesign have failed to install. Bridge updated sucessfully.
    NOTE: I did uninstall CS4 on my laptop and reboot my system before beginning the CC app download
    The error message for INDESIGN states this:
    Installation failed
    Unable to extract to temp directory. Please contact customer support. (EX11)
    Can you help me with how to make this work?
    Thanks
    Helma Sawatzky

    Hi Helma,
    Please follow the below steps:
    1) Quit Adobe creative cloud desktop application.
    2) Click on start button and right click on Properties.
    3) Advanced system settings>> Advanced>> Environment Variables>> Highlight first line item and click on Edit.
    4) Variable Name: TEMP and Variable value: "C:\Temp". Do the same thing for the second line item.
    5) Click Ok and Apply, once done launch Adobe creative cloud and then try to install Indesign once again.
    Please let me know if that helps
    -Ankit

Maybe you are looking for

  • Hi,Firefox Team!You can add games in this browser?

    With games,Firefox costumers will be very happy!Games like Minecraft,Angry Birds series,Neighbours from Hell series,Ricochet series etc. and... with achievments.This browser is incredible,you can do more...

  • Changing to a solid state drive.. SSD

    I read a lot about the SSD's Has anyone changed out a regular HDD for a SSD? What kind.. WIll the Lenovo rescue disks install on to a SSD?

  • Field Symbols in methods

    Hi all, i'm working with classes and interfaces.i have a class and some methods in it.in one of the method i create a new transaction number and this transaction number should be stored in some structures.there are 6 structures.in OO Abap internal ta

  • Windows Video Player: Windows Forms application (C#)

    I need to incorporate Windows Video Player in Windows Forms application (C#) using Visual Studio 2013, .Net Framework 4.5 , I have already MS Windows Media Player but it does not meet my demanding situation so I need third party media player control

  • I cannot open several pictures from my old iPhoto library which I saved on an external HDD.

    Hi, I saved my old iPhoto library on an external HDD and successfully opened them in past several times. But now with iPhoto 11 v. 9.2.3 all I can see is a black triangle (image attached) for majority of my pictures and folder from my old iPhoto libr