Unable to find CD info on iTunes 10.6.3 when uploading a cd

So, I finally bought a Mac and decided to finish uploading my CD collection into my iTunes. But, when I go to try and do so, EVERY CD says it cannot find the song names for this CD online. I have some odd-ball stuff, but P!nk, Madonna, Kylie Minogue, etc. should probably be out there. I have checked, and all of the programs are updated (OS X Mountain Lion and iTunes 10.6.3). I have also checked and it is set to automatically check for this information. I do run Norton, but have not been having trouble with internet connectivity due to it. Does anyone have a fix for this? Or suggestions? Or is this just "one of those things" that Windows iTunes did and Mac iTunes doesn't?

watsonjeremy,
I don't have an answer for you.  But I experience the same issue and I share your pain.  In my case, I have to keep ejecting the CD a few times and then put it back in and eventually iTune will find the CD song names to import.
I also notice that sometimes if I quit iTune entire, then put in the CD, then iTune will start and at that point, it will query the Gracenote database for songs' titles.  Sometimes, if I start a Safari browser or Chrome, click on a new link, then iTune may work again.  But every CD I put in, the very first time may work.  But then if I immediately put in another CD, it will complain about the problem in finding the song names.  Then I will start the cycle of ejecting the CD a few times and/or close out iTune entirely and then start again.  It works sometime, but not every time.  I have even tried to use other USB DVD drive and it does the same thing.  So this is definitely iTune for Mac issue.
I don't have any issue like this when I use the Windows version of iTune.  This is very very annoying on the Mac side.  This is also my first Mac.  So I don't know how other folks are tolerating this.
Hope Apple will fix this because this is ridiulous and it should not be this difficult.  It almost likes that iTune is not accessing the online database to get the names.
P.S. you do want to verify that you are connected to the internet when you are importing your CDs.
Regards.

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