Unable to find "New" B in customer screen

newb. while using receivable-> (N)customer VO(USA)-> customers>customers, not able to find "New" B. i've try using this with operations and admin but not succeed.
pls reply
Thanks
AR
Edited by: AbuRuwefa on Oct 18, 2011 10:01 AM

operations Res only has customer->
-Profile Classes
          -Account Merge
          -Party Merge
          -Relationship Manager
          -Customers
how to add Standard navigation in this resp?

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Unable to find "New" B in customer screen

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