Unable to find out why we can't send email to Verizon customers

All email sent from our email domain has been rejected by Verizon with the error message stating:
571 Email from xxx.xxx.xxx.xxx is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 150313
I have submitted numerous whitelist requests and get no response. We are a school and only email to students and prospective students. We are not blocked by any other service and our email reputation is good. What do I need to do to at least get an answer from Verizon as to why they will not unblock us?

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

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Why I can't send emails to some address and also i...

Hello!
Why I can't send email using my ovi mail account to some email address and also i can't send email using Thunderbird? So what is the problem?
I can't send email to any address using Mozilla Thunderbird. Every time show "Login to server mail.ovi.com failed." but Thunderbird download my ovi account email without any problem. how do i fix this error. I don't know where to post this matter!

Yahoo has messed with their stuff lately (honestly they've been messing with their servers for months)
One thing would be if you guys wanted to use the yahoo mail app, or there have been other users posting solutions that they say work for them
https://discussions.apple.com/message/27906475?ac_cid=tw123456#27906475
https://discussions.apple.com/message/27894621?ac_cid=tw123456#27894621
These have applied to people not able to get mail but changing the settings may help you and your wife. (My yahoo is still working so I haven't needed to try any of these)
I've noticed with my Yahoo that they've changed their login protocols. For example 'stay signed in' is always clicked and the push is for people to merge multiple accounts to access their multiple yahoo from one account/sign in instead of signing out/in to access different accounts. I'm wondering if that change is what's messing with the protocols needed for iOS mail to work. But no one really knows for sure (and neither Apple or Yahoo will comment on the issue)
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Found a clue why I can't send email

The problem is I cannot send email, only receive through Mail.app. I'm on a New York City public library's ethernet.
In /Utilities/Network Utility I whois and lookup'd nypl.org and got this:
Lookup has started ...
; <<>> DiG 8.3 <<>> @(null) nypl.org any
; Bad server: (null) -- using default server and timer opts
; (2 servers found)
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 2, ADDITIONAL: 4
;; QUERY SECTION:
;; nypl.org, type = ANY, class = IN
;; ANSWER SECTION:
nypl.org. 30S IN MX 10 smtp01.mail.nypl.org.
nypl.org. 30S IN NS ns1.nypl.org.
nypl.org. 30S IN NS ns2.nypl.org.
nypl.org. 30S IN SOA ns1.nypl.org. root.ns1.nypl.org. (
2002092506 ; serial
3H ; refresh
1H ; retry? k
1W ; expiry
45S ) ; minimum
nypl.org. 30S IN MX 10 smtp02.mail.nypl.org.
nypl.org. 30S IN A 65.88.89.108
;; AUTHORITY SECTION:
nypl.org. 30S IN NS ns1.nypl.org.
nypl.org. 30S IN NS ns2.nypl.org.
;; ADDITIONAL SECTION:
smtp01.mail.nypl.org. 30S IN A 65.88.89.33
ns1.nypl.org. 30S IN A 65.88.88.2
ns2.nypl.org. 30S IN A 67.99.185.2
smtp02.mail.nypl.org. 30S IN A 65.88.89.34
;; Total query time: 5 msec
;; FROM: nyplzkenny.myfairmont.com to SERVER: default -- 65.88.88.2
;; WHEN: Thu Feb ? ?? 9 13:23:20 2006
;; MSG SIZE sent: 26 rcvd: 262
I now want to know who is this nyplzkenny.myfairmont.com that is mentioned three lines up?
Dogpile search engine says myfairmont.com is an hotel chain's intranet not accesible through the world wide web. The nyplzkenny computer/server is my problem.
Because when I go into my /var/log/netinfo.log I read this:
Feb 9 10:25:25 nyplzkenny netinfod local[196]: unable to bind to parent - RPC: Timed out
Feb 9 10:27:54 nyplzkenny lookupd[203]: Caught SIGHUP - reset
Feb 9 10:28:26 nyplzkenny lookupd[203]: Caught SIGHUP - reset
Feb 9 10:28:58 nyplzkenny netinfod local[196]: unable to bind to parent - RPC: Timed out
Feb 9 12:09:35 nyplzkenny lookupd[203]: Caught SIGHUP - reset
Feb 9 12:10:07 nyplzkenny netinfod local[196]: unable to bind to parent - RPC: Timed out
Feb 9 12:21:10 nyplzkenny netinfod local[196]: unable to bind to parent - RPC: Timed out
Feb 9 13:23:02 nyplzkenny netinfod local[196]: unable to bind to parent - RPC: Timed out
Feb 9 13:40:16 nyplzkenny netinfod local[196]: unable to bind to parent - RPC: Timed out
Feb 9 14:18:08 nyplzkenny netinfod local[196]: unable to bind to parent - RPC: Timed out
With each hour I try to send email the netinfo.log file records another nyplzkenny nonsense. What is going on?
There are alot of people in the Tiger/Mail discussion group also saying they cannot send email any more, only receive.
Any thoughts out there?
indigo ibook (Firewire) Mac OS X (10.1.x)

Aside from the possibility that your email provider does not allow relaying, nobody here would know. How would we? We know nothing about your phone or email provider.

How the Heck can you send email to Verizon?!!!

Is it just me, or have others found an easy way to send a tech support email to Verizon about billing or other issues? I've used Safari and FireFox and every time I try to get to the page where you can send an email, there is nothing there. It's like some horrible scam. Is anyone actually getting through to them?
Please help if you can.
Thanks,
Mick

kaebfly wrote:
MickG wrote:
kaebfly wrote:
MickG wrote:
kaebfly wrote:
It works fine for me. You might need to check that your browsers are up to date. Also, there might just be compatiability issues with the browsers you use. A quick google search showed that there a lot of complaints posted about sites that don't play well with FireFox. I don't use either browser so perhaps that's why I haven't had an issue accessing the email portion of the VZW site.
Both browsers are up to date. I'm an Apple Tech and know what I'm doing, but it's just bizarre that I can never get to the actual email form. Anybody have a URL?
If all else fails, I guess I'll just have to sit on the phone.... [sigh]
Thanks for any other ideas that might surface here.
cheers,
Mick
Ok, in no way were you told or was it implied that you didn't know what you were doing on some level. You stated you were having a problem. I and another poster stated that we did not have the problem you mentioned. I suggested things that may be going on...obviously an issue exists if some of us are able to access the email page with no issue and you are not. Pointing out that there are documented issues with FireFox (one of the browsers you stated you used) and various websites is an attempt to help you out. You may be an Apple Tech but that has absolutely nothing to do with you having issues accessing a Verizon website page and possible issues with the browsers and the site in question (last that I checked isn't an Apple browser). At any rate, try going to the following URL: https://www.verizonwireless.com/b2c/contact/email.jsp If that doesn't work for you then perhaps you can find a better solution. Being an Apple Tech as you stated I'm sure you can figure it out without any of my attempts to help you out. Good luck.
Wow! How interesting you read all kinds of negative things into my fairly brief reply. I was just using broad strokes here to let you know that everything was up to date but the site is not kicking out an email form to me in either of the two, up to date browsers I'm using. As you noted, this has little to do with technical competence and eveything to do with some flaw in the site that puts me in an infinite loop when I try to get a help desk ticket. You never mentioned which browser you are using, but I'm guessing that it's IE?...
Anyway, lest you take umbrage again, let me state clearly that I'm just looking for an answer and while "it's not happening to me" is a partial one indeed, it doesn't solve my problem. The link you posted is exactly where I end up going, but can't get through. That's what's so puzzling to me.
I'm grateful for any replies, but please don't take offense because I'm trying to save us all some time.
Peas and Carrots,
Mick
The thing that seems to be part of your issue is the browsers you are using and their compatiability with the VZW website. That is why I pointed out the things that I did to begin with. I'm sorry...you responding to possible solutions with " I'm an Apple Tech and know what I'm doing..." came off as if suggesting that you check your browsers and pointing out that a search showed that FireFox has a long list of website compatiability issues was beneath your level of knowledge because you're an Apple Tech and know what you're doing. THAT is what caused the response. You stated that the URL I provided took you to the same place you keep arriving when you try to go to it using the browsers that you are using. The URL works fine for me using IE. Another possible indicator that for whatever reason, the browsers that you are using and the VZW site don't play well together. I stated that I don't use either of the browsers that you listed so I can't troubleshoot those browsers...but perhaps trying a different browser will help you see the form so you can contact VZW as you initially wanted to. If using another browser isn't something you are interested in doing, perhaps doing an internet search about your issue will find fixes for the browsers and site issues...or you might just have to contact VZW via the telephone or go to a store if you can't contact them via the website. Another option you may have is to send a PM to one of the VZW Employees that post on here (you will have to search the forum to try and find one unless there is another way besides looking through the threads to locate one that has posted or doing a search in the search box). Also, I'm not so sure how reliable it might be but you can try going to the VZW Facebook page (if you use FB) and posting a message on there...perhaps whoever runs that page will respond with an alternative way for you to contact someone viz VZW for help. I don't know if providing you with the last email address that I was contacted from a VZW rep will help since I'm not sure if the emails are filtered to specific depts but if you want to try that then just let me know. Otherwise, maybe someone else can chime in and give you some help that you can use.
Thanks for all the help, but unfortunately IE is not available on the Mac platform and Chrome is not fundamentally different from Safari or FireFox. Verizon must have built their site entirely on IE webkit if the site really doesn't function properly on anything other than IE. What a shame. Anyway, that's also why I alluded to being an Apple tech and using the two major browsers that really are available for us. I'm still not a Chrome fan (too much distrust of Google, I guess), but I know other Mac people who like it. They're usually much younger. ;-)
Anyway, at this point we've both wasted too much of our time with this and I'll just call.
I think the thing that annoyed me the most about the problem was that it seems like VZW is really trying to make it hard for people to find the page to send an email. Once you finally find it, you can't get it to work if you're using an Apple computer! In spite of carrying the highly sought after Apple products, they may have designed an entire website that has significant parts not compatible with open source code on which both of those browsers (Safari & FireFox) are based.
And they wonder why Steve Jobs went to AT&T first? ;-)
cheers,
Mick

HT201304 is there any way to find out why i can not purchase something while in app?

I am trying to make a in app purchase yet the game is telling me that a error or something occured and tells me to contact apple.com/support/itunes/ww/.
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phamin1 wrote:
I... a error or something occured and tells me to contact apple.com/support/itunes/ww/
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Can't send email on users in some new country Internet domains

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Unable to find out why we can't send email to Verizon customers

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