Unable to find the base station

for some reason the signal on my airport express was being inconsistent so i reset it and i want to reconfigure it, but the airport set up assistant is telling me that it cannot find the base station, even though it can find the express and i can connect to the internet. i've tried unplugging it, resetting it again, and i keep getting the same error message.

the airport set up assistant is
telling me that it cannot find the base station,
even though it can find the express
Do you have two Airports - an Express and an Extreme base station? How is your Internet coming into the network? Where is your router? More details please!

Similar Messages

On Windows XP: AirPort Utility was unable to find any base stations

hi, I've been using AirPort Extreme for at least a year to connect both my eMac and my Lenovo Thinkpad which uses Windows XP. yesterday my Thinkpad was infected with a virus and I went through a lengthy remote session with Norton Antivirus tech people to get rid of it today. Sometime in the middle of the session the Thinkpad stopped being able to connect to the AE wireless network. I got back on the internet by plugging the Thinkpad directly into the router.
Now on the AE utility it says "unable to find any base stations." so far I tried uninstalling and reinstalling the AE utility and unplugging and restarting the AE base station. On my eMac everything seems to be fine.
Please help!

Thanks for your instructions. Basically the same results happened. Is there something else I should be doing on the PC notebook end to connect? The AirPort Utility on my PC still doesn't see any base stations. So using the Access Connections setup the only way I could see to connect with a password was what I described in the previous post. Access Connections sees my network, but fails to connect to it.
Just to be clear, there hasn't been any problem with my notebook seeing the network. For a long time until recently it was seen by the AirPort Utility on the PC. When Access Connections fails to connect it asks if I want to configure the network and there's a bunch of settings. Connection type: infrastructure or Adhoc, Wireless security type "use static WEP keys", "Use Wi-Fi protected Access - Pre Shared Key (WPA-PSK)" - that seems to be the right one, so I choose it and under Properties there's more options. Access point authentication, WPA-PSK or WPA2-PSK; I've tried it both ways. Data encryption: TKIP or AES, I've been using TKIP. Under Pre-Shared Key, there's the only box I see to enter a password (see previous post).

"Airport was unable to find your base station after restarting"

Trying to connect AX to my HP printer for wireless printing. Walk through the process of joining my wireless network, everything appears to work (finds my base station, finds my wireless network). When I finish the final step, macbook appears to hang but then comes back with this error message "Airport was unable to find your base station after restarting"..."problem rejoining the wireless network or finding the base station". I then go into Airport Utility again and base station is gone. I have to reset AX to factory setting (removing any profiles) before Utility recognizes AX again. I repeat process...same results, ugh. Any help would be appreciated.

I updated to 7.3.1, and just wasted 3 hours getting my Airport Express working again. What a nightmare.
Flashing amber light after update to 7.3.1 and not found by Airport Utility. Hard reset allows Airport Utility to find it, but after configuration never found again and get flashing amber light, until hard reset again...
Here are the steps that worked for me to get back to 7.3. and functional Airport Express.
1) I had ethernet connected, I was unclear whether ethernet doing anything but desperate. Performing reset from MacBook with airport on.
2) Hard reset on Airport Express so that Airport Utility can find it. (i.e. press reset button for 5-10 seconds until light flashes amber 4 times. The factory reset did not seem to work.)
3) Cross fingers that Airport Express shows up in Airport Utility. (Did most times for me, but not always.)
4) Hold down Option key and select Check for Updates from Airport Utility application menu. This allows selecting old updates.
5) Download 7.3.
6) Click Manual Setup (for the Airport Express)
7) Select Upload Firmware from the Base Station menu
8) Select 7.3, apply, cross fingers
After applying 7.3 may need to do one more hard reset, I am not sure if it showed up again on its own. However, once available in Airport Utility and once again with the 7.3 firmware, was able to configure and get working again as normal.
Apple link with tips for firmware and Airport Utility:
http://support.apple.com/kb/HT1218

New MacBook Pro can't find the base station

I just bought a new MacBook Pro and AirPort Extreme Base Station. My house is wired for Ethernet so I plugged the Airport Exteme into one of the Ethernet outlets and did the set-up using my old iMac G5 over the network. (I had to download the latest software for the AirPort Extreme to the iMac before this would work right.) I finally got to the point where I got a green light on the Base Station, but when I search with the AirPort Utility on the MacBook Pro it can't find it, even when it is physically only 3 feet away. I then plugged the MacBook Pro into the AirPort Extreme with an Ethernet cable and it saw it - no problem. I then downloaded all the software updates to the MacBook Pro, restarted, unplugged the Ethernet and tried again. The AirPort Utility still can't find the Base Station. I am running 10.4.10 on both machines. I have 10.5, but don't plan un updating until I get this to work. I spent about half an hour listening to Muzak while trying to get to support and finally gave up. Any suggestions?

In another Mac OS X user account. Choose Log Out from the Apple menu and log into it. If you want to move them over, drag them to /Users/Shared/.
(65842)

Can't Find The Base Station

Or print/connect to the printer, but somehow am connected to the internet via the same base station.
I am about to throw this thing out the window. Any assistance is appreciated.
Thanks.

Sometimes after repeated attempts to "find" the Extreme it helps to power it down for 15-20 minutes and then try again.
If still no luck, the best approach would be to apply a hard reset to return the unit to factory defaults so you can reconfigure it.
There are two methods to hard reset the device. Try 1) first, and if still no luck, go to 2)
1) With the Exteme plugged into power, hold in the reset button until the amber light blinks rapidly, usually about 5-10 seconds.
2) Pull the power on the Extreme. Hold in the reset button and continue to hold in it as you plug the power back in. Release the reset button after approximately 10 seconds.

TS4597 My airport extreme has had the latest update and now my mac can no longer find the base station. Everything else works fine on the internet but my mac loses connectivity constantly. This only happened after an update. Help...

Help!! The update on my airport is 6.3 I think. Shoot me!! I'm in graduate school and it's taking me all day to answer one discussion!!

Airport 6.3 utility requires ipv6 local link to work.
see http://support.apple.com/kb/TS4597
But older express may not show up even then. you need to install 5.6 utility so you can access them as well.
It is tricky but if you google around there are a number of methods listed. Here is what I do.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

Windows Vista trouble finding airport base station

I recently bought an AirPort Extreme 802.11n. It was easily able to connect it to my mac, but when I try to connect it to my Windows Vista desktop computer, the base station in the airport utility software cannot be found. It finds the internet from the base station, but when I try to connect to it, it says windows cannot connect to the internet. I set up a linksys wi-fi usb, but it still cannot find the base station. The pc is only two years old. Please help.

I had the same trouble with my Vista pc. I had set it up on the Airport Extreme network, but did a firmware update and lost the PC connection. I rolled it back to the previous version, but it was still intermittent or not seeing the Airport at all. I went in to the Airport Utility and changed the Channel setting from Automatic to Manual and selected another channel. This worked and my PC could see the network OK and connect.
I'm still having trouble connecting to my MAC from the Vista Pc, but I can connect to the Vista from my MAC. Both can see the network/internet OK.
hs

An error occured while trying to access the base station

I know enough to get myself in to trouble...but not enough to get myself out
I am connected to my wireless network. I know what my WEP is. There is a different password when my iPhone connects to the wifi but I know that too.
I am trying to get in to configure the base station (want to do a port forward).
I downloaded the Airport Extreme Admin Utility for Windows. My network is listed on the left hand side. I click on configure and get prompted for a password. I have entered all passwords under the sun but continue to get the following error:
An error occurred while trying to access the base station. Make sure your network connection is valid and try again. Error code -4
Unable to reset the base station as if internet goes down or new passwords have to be changed on all computers then wonderfully patient flatmates may not continue to be so wonderful and patient.
2 questions
Is this a password error or something else?
Is there any other way of getting in so I can do a port forward with minimum disruption to internet connection for my flatmates?
Any help would be most appreciated

Im a bit disappointed. The main reason I went with Apple gear is because people told me "there are less problems" and its "more reliable". I have yet to see the difference with Windows based equipment and Apple gear. I have owned 2 Ipods, an Airport Extreme and an Airport Express. I have had more problems with these than my PC based stuff. Please tell me I am wrong.

Error -6753 when trying to find my base station

I'm working off a Dell computer with a wireless card in it, and it can't find my Airport Extreme Base Station. I've tried going to "File" and selecting Configure Other..., but when I put in the IP address and the password for the base station it gives me the Error -6753.
What is this error and how do I get my PC to recognize my wireless base station? It's been configured on my mac and to all appearances it's working perfectly, but I just can't get the PC to connect to it wirelessly. HELP!

Some additional information:
The desktop currently "running" the airport express is a Mac Intel Mini and it's hard-wired into the base station so it's not having any issues connecting (wirelessly at least).
The Dell is approximately 4-5 years old, running Windows XP SP2 and the Airport Utility loaded straight from the disk that came with the Airport Extreme. The Dell is using a 2Wire wireless card that previously had no problems on two Linksys and 2Wire Homeportal wireless systems that were set up in my house and where I worked. The Mac Mini also worked on the 2Wire home system previously.
I can get the mac mini to find the base station and the wireless network created by it (using WPA/WPA2) and connects perfectly fine. Neither the Dell's network connections nor the airport utility on the Dell are finding the base station's network, and no amount of rescanning finds it. The base station is working fine to all appearances.
I'm going to try downloading the Utility from the Apple website today at school but that's not going to help me until I get home at 5pm. Help!

How do I find the valid IP address for the base station?

I am trying to install he Airport Extreme but I am receiving this message: The wi-fi base station does not have a valid IP address. How do I find the valid IP address for the base station?

I have run an ethernet cable from the modem to my Mac and I do have internet connection. But when I connect that ethernet to the TC and run Airport Utility to set it up I get the error about no valid IP address.
This tells us that the modem has associated with your computer. The modem "remembers" the settings for your computer and "looks" for it when you connect the TC. It does not "see" the computer, so it does not associate with the TC.
The modem needs to be reset so that it will not remember the computer. Then it will associate with the next device that connects.
Look for a reset button on the modem, and if present, push it for a second or two. Then power off the modem and leave it off for at least 30 minutes. Power off everything else as well.
After the wait period, power up the modem and let it run for 4-5 minutes by itself. Then power up the TC and let it run a few minutes. Power up each other device one at a time about a minute apart.
Check to see if the modem is now associating with the TC so that the TC will get a valid IP address.

I have Airport Utility 6 but AU asks for 5.6 and I can't go back and the Ute doesn't find my base station.

I did hard and soft reset the base station but then I get this ms.
I cannot install AU 5.6 because I'm running OS 10.8.2. What can I do?
rixxir

It is possible to install AirPort Utility 5.6 on Mountain Lion.
See this article for details:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

After trying to set up access control, my Airport Utility is no longer able to find my Base Station. My PC still sees my wireless network but I can't connect to it.

A friend told me he was able to access my network from a different device with no password so I decided to set up an access control. Following the prompts, I entered my IP address, and then my Airport stopped working. I tried uninstalling it and reinstalling it, but got the same thing. The screen I get is that "Airport Utility was unable to find any Airport wireless devices", and askes me if I want to rescan. When I rescan I get the same message. My Airport light is green and my PC recognizes the network, my software just can't connect to it. A friend suggested I entered the wrong IP address (which I found on my computer under "connections", but even after I tried a different one which is supposed to be from the network, I still get the same error message. What am I doing wrong?

A friend told me he was able to access my network from a different device with no password so I decided to set up an access control.
This could be bullsh!t on your friend's part perhaps? Do you ever recall seeing a blue-light on the base station?
Following the prompts, I entered my IP address, and then my Airport stopped working.
The acces control list is where you put in your Mac Address, this is not the same thing as an IP.

HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?

HT1199 My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

You already have the software installed that you need if you have 10.8.2.
If AirPort Utility cannot find the Express, that is another matter. More software is not needed. More troublehooting is needed.
Power up the Express for a full minute
Hold in the reset button on the Express for 7-8 seconds and release
Allow a full minute for the Express to restart
Click the AirPort icon at the top of the Mac's screen
Look for a heading of New AirPort Base Station
Just below that, click on AirPort Express
What happens?

Photoshop CS5 is unable to find the JavaScript plug-in.

I have been trying to run a number of actions in CS5 (Windows 7) and keep getting the error "Could not complete the command because Photoshop was unable to find the JavaScript plug-in."   It does this with an action that was designed for me to put the filename, copyright symbol, and studio name on 4x5 proofs. It also comes up when I try to use the keyboard shortcut Ctrl/Shift/W to close a file and go to bridge. There have been some other batch operations that will not load.
I have downloaded Java; trashed the Preferences in Photoshop and Bridge; and also uninstalled and re-installed CS5 and none of this has worked. Any ideas of what to do next?
Bob Brant

Adobe Photoshop uses its own Javascript plugin not an external third party javescript. Its a required Plugin ScriptingSupport:
   ScriptingSupport 15.1
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   VulcanControl.dll   Vulcan Application Control Library   5.0.0.82
   VulcanMessage5.dll   Vulcan Message Library   5.0.0.82
   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 15.1 (2014.1.0 x001)
   Accented Edges 15.1
   Adaptive Wide Angle 15.1
   Angled Strokes 15.1
   Average 15.1 (2014.1.0 x001)
   Bas Relief 15.1
   BMP 15.1
   Camera Raw 8.6
   Camera Raw Filter 8.6
   Chalk & Charcoal 15.1
   Charcoal 15.1
   Chrome 15.1
   Cineon 15.1 (2014.1.0 x001)
   Clouds 15.1 (2014.1.0 x001)
   Collada 15.1 (2014.1.0 x001)
   Color Halftone 15.1
   Colored Pencil 15.1
   CompuServe GIF 15.1
   Conté Crayon 15.1
   Craquelure 15.1
   Crop and Straighten Photos 15.1 (2014.1.0 x001)
   Crop and Straighten Photos Filter 15.1
   Crosshatch 15.1
   Crystallize 15.1
   Cutout 15.1
   Dark Strokes 15.1
   De-Interlace 15.1
   Dicom 15.1
   Difference Clouds 15.1 (2014.1.0 x001)
   Diffuse Glow 15.1
   Displace 15.1
   Dry Brush 15.1
   Eazel Acquire 15.1 (2014.1.0 x001)
   Embed Watermark 4.0
   Entropy 15.1 (2014.1.0 x001)
   Export Color Lookup NO VERSION
   Extrude 15.1
   FastCore Routines 15.1 (2014.1.0 x001)
   Fibers 15.1
   Film Grain 15.1
   Filter Gallery 15.1
   Flash 3D 15.1 (2014.1.0 x001)
   Fresco 15.1
   Glass 15.1
   Glowing Edges 15.1
   Google Earth 4 15.1 (2014.1.0 x001)
   Grain 15.1
   Graphic Pen 15.1
   Halftone Pattern 15.1
   HDRMergeUI 15.1
   IFF Format 15.1
   IGES 15.1 (2014.1.0 x001)
   Ink Outlines 15.1
   JPEG 2000 15.1
   Kurtosis 15.1 (2014.1.0 x001)
   Lens Blur 15.1
   Lens Correction 15.1
   Lens Flare 15.1
   Liquify 15.1
   Matlab Operation 15.1 (2014.1.0 x001)
   Maximum 15.1 (2014.1.0 x001)
   Mean 15.1 (2014.1.0 x001)
   Measurement Core 15.1 (2014.1.0 x001)
   Median 15.1 (2014.1.0 x001)
   Mezzotint 15.1
   Minimum 15.1 (2014.1.0 x001)
   MMXCore Routines 15.1 (2014.1.0 x001)
   Mosaic Tiles 15.1
   Multiprocessor Support 15.1 (2014.1.0 x001)
   Neon Glow 15.1
   Note Paper 15.1
   NTSC Colors 15.1 (2014.1.0 x001)
   Ocean Ripple 15.1
   OpenEXR 15.1
   Paint Daubs 15.1
   Palette Knife 15.1
   Patchwork 15.1
   Paths to Illustrator 15.1
   PCX 15.1 (2014.1.0 x001)
   Photocopy 15.1
   Photoshop 3D Engine 15.1 (2014.1.0 x001)
   Photoshop Touch 14.0
   Picture Package Filter 15.1 (2014.1.0 x001)
   Pinch 15.1
   Pixar 15.1 (2014.1.0 x001)
   Plaster 15.1
   Plastic Wrap 15.1
   PLY 15.1 (2014.1.0 x001)
   PNG 15.1
   Pointillize 15.1
   Polar Coordinates 15.1
   Portable Bit Map 15.1 (2014.1.0 x001)
   Poster Edges 15.1
   Radial Blur 15.1
   Radiance 15.1 (2014.1.0 x001)
   Range 15.1 (2014.1.0 x001)
   Read Watermark 4.0
   Render Color Lookup Grid NO VERSION
   Reticulation 15.1
   Ripple 15.1
   Rough Pastels 15.1
   Save for Web 15.1
   ScriptingSupport 15.1 <---------------------------------------------------------------------------------------- -----------------------------------------------------------------------------
   Shake Reduction 15.1
   Shear 15.1
   Skewness 15.1 (2014.1.0 x001)
   Smart Blur 15.1
   Smudge Stick 15.1
   Solarize 15.1 (2014.1.0 x001)
   Spatter 15.1
   Spherize 15.1
   Sponge 15.1
   Sprayed Strokes 15.1
   Stained Glass 15.1
   Stamp 15.1
   Standard Deviation 15.1 (2014.1.0 x001)
   STL 15.1 (2014.1.0 x001)
   Sumi-e 15.1
   Summation 15.1 (2014.1.0 x001)
   Targa 15.1
   Texturizer 15.1
   Tiles 15.1
   Torn Edges 15.1
   Twirl 15.1
   U3D 15.1 (2014.1.0 x001)
   Underpainting 15.1
   Vanishing Point 15.1
   Variance 15.1 (2014.1.0 x001)
   Virtual Reality Modeling Language | VRML 15.1 (2014.1.0 x001)
   Water Paper 15.1
   Watercolor 15.1
   Wave 15.1
   Wavefront|OBJ 15.1 (2014.1.0 x001)
   WIA Support 15.1 (2014.1.0 x001)
   Wind 15.1
   Wireless Bitmap 15.1 (2014.1.0 x001)
   ZigZag 15.1
Optional and third party plug-ins:
   CUR (Windows Cursor) NO VERSION
   GREYCstoration NO VERSION
   ICO (Windows Icon) NO VERSION
   Reduce Noise 7.0.0.0
   ScriptListener 13.0
   StarFilter Pro 3 3.0.5.1
   SuperPNG 2.0
Plug-ins that failed to load: NONE
Flash:
   Adobe Kuler
Installed TWAIN devices: NONE

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