Unable to find the language options under Applications

I was trying to add a language to my phone, so I went into "Applications" after the phone is connected to my laptop.
However, under Application, it only has the applications I am currently having in my phone, and under Application Summary, it is blank.  
How can I add a language to the phone then?

Hi and Welcome to the Community!
Here is a KB that discusses your situation:
KB13067 How to obtain language packs for BlackBerry smartphones
Hopefully it contains something useful! 
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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