Unable to find the sended message from create support message in solman.

Hello everybody,
I had installed the Solution manager and IDES server.
I have configure the Maintenance Optimizer, Now I am able to send the
support message from the IDES.
But Now where to find or serach the message in solution manager ?
or need to be configure service desk?
Please suggest me step by step  configuration to check the sended message.
Thanks

hi
>
ganesh borase wrote:
> I have configure the Maintenance Optimizer, Now I am able to send the
> support message from the IDES.
> Thanks
sorry nt clear from your above statement, you configured maintenance optimzer for download supprot packages. do you want to configure support messages functiionality?
Can you please clarify your requirement?
Thanks,
Jansi

Similar Messages

  • Unable to find the ODS object while creating Multiprovider, Help

    Hello Experts,
    Iam facing problems while creating the MULTIPROVIDER.
    I am unable to find the ODS in the list during initial selection of creation of Multiprovider. There are some ODS's which appear, while others don't.
    Is there any selection on ODS that is preventing it from appearing in the list of ODS's.
    Please help....Very Urgent

    In ODS-change screen tick checkbox for 'BEx reporting' that appears under 'settings'.
    then save and activate ODS..
    after this the ODS will appear in the list while creating multiprovider.
    cheers,
    Vishvesh
    Message was edited by: Vishvesh

  • Unable to find the customer message.

    Hi Gurus,
    I m facing a problem where I can create the customer message through steps.
    Help-->Create Support Message and then enter the message in the same.I had configured the Service Desk Management System in the ECC6 System.I can view the calls or the messages in the Solution Manager (locally).But I had configured the Q.A. System for generating the customer message.When I create the message it shows as message created successfully but I cant view the message list in Solution Manager.
    Request you please guide me for the solution .
    Eagerly waiting for the  positive response.
    Regards,
    Amit

    Hi Milind,
    you can only change a message if the message is at status 'customer action', but if I understand you corretly you have sended the message to SAP and you want to change now something.
    This is possible but you cannot do it by your own. For doing this please call the customer center of SAP, the colleagues at the hotline their can make the change and assist you by finding the message. Which number you have to dial is listed in SAP service marketplace
    service.sap.com
    -> choose SAP Support Center Addresses
    or check SAP note 16481.
    Hope this help.
    Regards,
    Sabine

  • Send  data from  "create support messages"  via Mail to a ticket system

    Hello all,
    I'd like to make use of the option "create support messages" directly out of the induvidula SAP systems. This would raise highly the Information our supporters recieve.
    As far as I understand there must be an initial setup to get the above mentioned functionaly in an individual SAP system.
    The problem is that we do not want to use the SAP Service Center. We have a very effectiv Interface to our current ticket system which scans incomming eMails, evaluates, classivies and routes them.
    Due to this I like still to use the "create support messages" directly out of the induvidula SAP systems to gather the information BUT then I like to send all as an eMail to our ticket system.
    Has anyone done something like this or has an idea how to set this up? I have heard that this is a not too rar setup but until now I couldn't find someone who actually set this up.
    Thanks a lot
    Michael

    Hello Michael,
    I found your forum entry and I would like to ask if you have solved this problem? I would also like to implement a third party ticked system with menu - create support message.
    Do you have any information or documentation how to do this?
    Thanks and kind regards,
    Leo

  • How to find the sender information from a IDOC

    Hello Colleagues
    I have a list of IDOCs which are transferred by by ALE and EDI methods, the customer idocs are using EDI and internal buyers use the ALE technology.
    I have to write a report which tells me which was the originating system/ source of the order, so I wanted to know is there a way that I can find the origin system of the idoc message.
    I had a look into EDIDC but the sender port here is a self pointing RFC for the edi messages, any idea how to get the origin system here ?, however the ALE messages gives the correct sender. But in future we are planning to have XI for internal transfer for idoc will that also have the same problem.
    Best regards
    Sujoy

    Hi ,
    you can find receiver system details in partner profile , transaction we20.
    the sender system details are
    port = SAP+your systemID(can be found in login system details)
    EX if i am using ides server(testing server) having system id ESR then port = SAPESR
    partner number u can get by following the path
    sale...>basic settings...>logical system....> assign logical system to client.
    here you can find the logical system which is nothing but your partner number for a particular client.
    Hope this  helps you.
    Thank you.
    Regards,
    Lokeswari.

  • Unable to find the xml message in the queue even though xml is invoked

    Hi,
    Currently,we are invoking a queue in a BPEL Process where we are trying to place an xml into it.When verified in Console can see the queue is invoked and also a new record is being created in the queue but unable to find that xml in it.Could you please tell me how and where can we find the xml in the queue.
    Regards,
    N.Das
    Edited by: DasN on 05-Mar-2013 22:52

    Check these...
    https://forums.oracle.com/forums/ann.jspa?annID=893
    http://docs.oracle.com/cd/E13222_01/wls/docs100/ConsoleHelp/taskhelp/jms_modules/queues/ManageQueues.html
    Cheers,
    Vlad

  • Unable to find the sms messaging api

    I've downloaded the sun wireless toolkit 2.3 but when the complier hits the line
    import javax.wireless.messaging.*;
    I get an error message:
    package javax.wireless.messaging does not exist
    has anyone seen this before? can someone suggest how to fix this problem?

    You may check this tip to solve your problem:
    Unable to find a package while compiling a program in the Sun Wireless Toolkit
    http://www.java-tips.org/content/view/151/39/

  • Unable to find the processed message

    Hi
    I am testing my vendor master upload for file to idoc scenario, I am keeping the file in FTP server and made processing mode as delete , the adpater is deleting the file but i am unable to the processed message in TC SXMB_MONI . any clues????????
    Regards
    Swatantra

    Hi,
    1. Check Adapter Monitoring as Divija said
    2. Check in MDT and see what is the problem?
       http://<host>:<port>/mdt
    Message flow is like Adapter Monitoring>MDT>SXMB_MONI
    Thanks,
    Prakash

  • BASED ON QUEUE NAME HOW CAN WE FIND THE SENDER SYSTEM IN ECC

    Based on queue name how to identify the sender system
    the issue is
    Messages are  are coming from pi to ecc , check below queues. These are incoming queues
    to Ecc from PI. We are trying to find what these queues are. Sometimes these
    are failing and we are not able to process,
    Based on the above information we need to find  the sender system from where it is coming.
    Regards
    MADHU

    Hi srinivas- Thanks for your reply and there is no issue on pi side after reaching to ecc the entries got stucking in smq2 of  ecc system now the target system wants to know on which sender system these messges are coming we are not finding sender system detials from smq2 of ecc system .
    Regards
    Madhus

  • I am unable to receive or send email from my IPAD.  The error message says "Connection to server failed".  Help!! geandreamer44

    I am unable to receive or send email from my IPAD.  The error message says "Connection to server failed".  Help!! geandreamer44

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If that doesn't help, tap Settings > General > Reset > Reset Network Settings
    You will have to re enter your Wi-Fi password.
    If nothing above helped, restart your router.
    No data is lost due to a reset.

  • I received a psd file created in CS6 for MAC, I am unable to find the layers when I open it in photoshop in Windows. What can i do to edit the files?

    I received a psd file created in CS6 for MAC, I am unable to find the layers when I open it in photoshop in Windows. What can i do to edit the files? What can be done so that I can either open and see the layers or how can the sender save it in a way that it doesn't "merge" the layers in some way to just one?

    Could try saving as tiff provided layers and transparency are chosen at the time of saving. But it's hard to give a definitive answer as it depends on the final usage. For example PSD's tend to work better in applications like In Design in comparison with tiff.

  • Unable to find the Messages in the Message Tab in ExtnDef

    Hi Folks,
    When importing the WSDL file in the External Definition, I am unable to find the messages in the Messages tab and unable to find the messages in the Message Interface. Can anyone help me on this please.

    Hi Amit Srivastava,
    I am using the WSDL file which is given from Client/Customer. After importing this into Extn Defn, i can see there is no messages in the Message Tab and No messages in the External Definitions.
    My current version of PI is 7.0 where i don't find the option for tools->importExterDefn. and when i am importing this in SOAP UI tool i can see all the messages.
    Please let me know is there steps missing
    Regards,
    Madhu

  • Itunes unable to play my purchased songs. . It gives the message unable to find the original.

    itunes can't play some of my purchased songs. Those have an exclamation mark on the beginning of the line. It gives also the message "unable to find the original ..." It's probably in iMatch but I can't show it the way up there.
    Thank you for your help

    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies).  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can redownload your available previous purchases.

  • How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is "unable to find the original file?" I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

    How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is “unable to find the original file?” I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.

    Backup drive?
    Subscribe to iTunes Match?
    If neither of the above and you don't have the CD and can't find your tracks on the computer then they you're stuck.  A file recovery utility will cost $100, plus another $100 for an external drive to which to resue the files, and may not even work.  You can buy a lot of CDs for $200.

  • Hi when i open Photoshop i get this message in a little box  (could not complete the command because Photoshop was unable to find the JavaScript  plug-in.)  Im using the trial version of Photoshop

    im wondering if anyone can help with this
    I get this message when i open PhotoShop
    (could not complete the command because Photoshop was unable to find the JavaScript)

    Photoshop installer should have installed a ScriptingSupport Plugin in each version of Photoshop you installed. Scan your system for ScriptingSupport I found six on my windows system. Here where I found them:

Maybe you are looking for

  • Regarding Inbound Proceessing

    hi friends,      i hv created one idoc type.......zinvrv02.......and segment type zinrv2.....in which including two fields.....LIFNR and XBLNR.............................. i hv done all the procees required to send idoc.......................... i c

  • After a system recovery, I have lost my "links" on the desktop taskbar, can't find it to replace.

    When I originally started using firefox, I found an "add on?" that put "links on my desktop taskbar so I could go directly to that link instead of having to open firefox and then typing it in. I just had to do a full system restore on my computer, an

  • Going out to Print.....what's this CYMK thing??

    This is perhaps a question for the full Photoshop group but this is a much more friendly group and I'm sure someone will have the answer anyway. For the first time ever I've been asked to send out a file to a printers to make xmas cards. I spoke to t

  • How do I import profile on a disk into a new PC?

    I backed up my Firefox 3.6 profile from my old PC onto a disk. I need to import the profile to my new PC. I really need the passwords file to work!

  • OAM buttons not enabled from oamconsole 11.1.1.7

    Hi Guys, I am facing  issue while trying to create Host identifier from OAM console. Some of the options are not enabled to create new application domain in oam 11.1.1.7 Issues faced till now : 1- While creating host identifier from oamconsole. it is