Unable to find user & shared folders

I tried to create a BI publisher report based on BI Answers request.
I opened the template from the MS word also. In the Oracle BI workspace the Users & shared folder is not showing.
Can anyone tell me how to resolve this.

hi,
Have you integrated your BI Publisher to the BI presentation service?
Check that ,if not integrate it first via the ADMIN tab of the publisher.
Thanks
Ashok

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