Unable to fix "Can't hear through the receiver" problem

A previous thread discussed the issue of something causing the receiver (handset) to think that a headset was plugged in. It referred to this article as a solution:
http://docs.info.apple.com/article.html?artnum=306910
However, that is not working for me. So I am reposting so that I hopefuly can get an answer.
I last played music through a connection to my Prius's stereo system using an Apple cable for iPhones for that purpose. Now I cannot hear anything on my iPhone (except for phone calls if I select speaker phone). It might work with my earbuds, but I didn't bring them today.
If anyone has seen a different solution that works, I would greatly appreciate it. Also, does anyone know how pervasive this problem is? Maybe a software fix is needed.
Thanks.

Hopefully this is not the situation for you but I know when I first got my phone the same problem happened to me. The fix.... The clear film over the screen.., covered the speaker for the ear. If it is the situation for you, dont feel bad! Who would of thought that the company would not think about making a hole for the location.

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TS1630 Can't hear through the receiver but can hear properly through Speakers and headphone

Hi
I can't hear through my receiver. I can hear properly through speaker or when I connect my ear phone. Has anyone faced similar issue? please help! Thanks!

backup and restore phone.
sounds like hardware issue.
if issue still happens after restore contact apple and replace.

TS1630 can't hear through receiver but can hear clearly on speaker phone

just bought the iphone 5 two weeks ago and all of a sudden i cannot hear through the receiver or hear the ring, but I can hear perfectly on speaker. I took it to Apple and it seemed they fixed it but now it has done again. Very frustrating because when i need to make calls i have to put it on speaker phone. Any suggetions is greatly appreciated. I have an appt. with apple again on saturday but i think i need a replacement.

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Hello Angela,
Thank you for the details of the issue you are experiencing with sound on your iPhone. I recommend the following steps for an issue like this:
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
You can find the full article here:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for using Apple Support Communities.
Best,
Sheila M.

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http://en.wikipedia.org/wiki/Sidetone
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Unable to fix "Can't hear through the receiver" problem

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