Unable to generate BUG summary report in RME

Hi, I am unable to generate bug summary report in RME. Even I can not generate PSIRT report as well..LMS always gives error "incorrect cisco.com credential. enter correct credential" I have checked my credentials are correct... it gives me error no BTKT:0014
I am using LMS3.1 attaaching snap shot of my patch level and application version running on LMS...
Please help me to solve this isue.
Thanks

Upgrade to LMS 3.2.1
Install the patch for version 3.2 mentioned here https://supportforums.cisco.com/docs/DOC-16806
Then it works again
Cheers,
Michel

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