Unable to generate license request in ELM

I have a system running in 9.1.x. Im unable to generate a license request. Does anyone here have a solution for this? i have the PAK with me but the network were the system was running would not allow internet access so im left with no option.

Hi Aman,
I'm attaching the logs. What i did for know is that i did reinstall call manager using the lower version
(Bootable_UCSInstall_UCOS_9.1.1.20000-5.sgn) since deployment is due next week. When the system arrived it came with a Bootable_UCSInstall_UCOS_9.1.2.10000-28.sgn then I upgrade it to UCSInstall_UCOS_9.1.2.11900-12.sgn. thats when the ELM issue happen.
Yesterday i did the resinstallation using version 9.1.1.20000-5 i was able to generate license request and installed the license succesfully. then i proceced to upgrade to system to 9.1.2.10000-28 then finally to 9.1.2.11900-12. as of now ELM is working with no issue encounter

Similar Messages

  • Generate new License Request from ELM

    Hello everyone,
    I am having a problem generating a new License Request from ELM.
    It was required to me by Cisco Licensing in order for them to provide me a new License file.
    Here are the steps that I made in generating a new License Request from ELM. (See attached file ELMaccess, LR1 & LR2)
    I first accessed the ELM under CUCM administration.
    Select License tab> Other Fulfillment Options> Generate License Request> Save to my computer
    I received a .txt file (lic_req_201.....) and that certain file was the one I sent to Cisco Licensing.
    Cisco Licensing replied:
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    I am not really certain for what kind of License Request file that he wanted, or maybe there is a different procedure in doing this?
    Can someone help on this?
    If I am missing something or if there is another procedure on generating a new License Request kindly guide me.
    Thank you so much.
    Kind regards,
    Art
    Network Engineer
    Net Pacific Philippines
    CCNA R&S
    CSCO12379161       

    Hi mkchandak,
    Thank you for your response!
    Yes we did, we actually at first generated a license request, submitted it to licensing and they provided us a license file. Now, upon the installation of the license file we received this error message "Insufficient Licenses".
    We went back to cisco Licensing, a new engineer assigned to us, provided all the details he requires, our license case was approved by their Product Manager and now he requests for a "Newly Generated License Request".
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    Over the years I have had many ISP and email addresses - but now we have  finally gone almost fully virtual...
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    I should be able to just keep all my software, drivers, updates, service  packs, and versions that I have upgraded in the MS store.
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