Unable to get help from Adobe regarding Creative Cloud

How can I actually get help administering my Creative Cloud team?  The system is throwing me an error when I try to invite team members and the link to contact customer support drives me to a non-technical call center where the person was actually rude to me.
Then I wait on Chat for hours and no one ever gets on...
How can I actually get help?

Moving to Creative Clud forum.
Regards,
Romit Sinha

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