Unable to get nee software update for my lumia 920

I live in Jamaica and am unable to update my Lumia 920 software to Lumia black, as a matter of fact, I didn't even get the amber update. Any help please..... My carrier is digicel.

We need the 7-letter code called product code. That code determines your firmware variant which determines your current version. Then, we can check together if you have the latest version.

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  • 1600.3031.8779.12180 update for nokia lumia 710

    Hi , I am using Nokia lumia 710 ..
    My phone's firmware version is - 1600.3031.8773.12121 and one of my friend's phone is running on 1600.3031.8779.12180 ...
    Why i didn't got that update .....
    My phone is 059M161 same as my friends RM code
    please tell me how can i update my device because i also tried Zune but it is also not showing any updates
    Please help me
    Moderators notes: IMEI number removed.

    Here's an example for you to understand.
    Let say, you just bought a phone with the earliest firmware. And you planned to upgrade your phone to the latest firmware. When you update it through Zune, it will automatically update the first update, then second update, third update until the latest update. It will update all those one by one and it will tell you to unplug your phone when the latest update is updated on your phone.
    Your friend's phone is updated, but probably not on the latest one.
    Anyway, you might want to check your phone for the latest update. It is available for your phone according on your product code. If your phone has camera extras, Internet Sharing and Flip-To-Silence features, it means your phone is fully updated to the latest update.
    You can check this website for more information.
    http://www.nokia.com/global/support/software-update/lumia/software-update-for-nokia-lumia
    And here's your phone's product code that is actually available for the update.
    http://www.nokia.com/global/support/software-update/lumia/apac/software-update-availability-for-noki...
    Hope this may helps you.
    If I have helped you in any way, give me a kudos!

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