Unable to get sound from earphone Jack HP G60 348 CA

I have an HP G60 348 CA, Originaly Vista , upgraded to Windows 7- 64 bit.
Even when I plug in earphones or speakers in jack sound only comes out on the notebook speakers. Is this more likely a hardware problem or a software problem. Used to work fine and then nothing.
What do you recommend?
I only see speakers and HDMI in playback devices. No other items. I used to have many things on the mixer and now I only see device column and applications column.
Also I do not see and cannot reinstall Realtek program if it has something to do with all this.
Thanks in advance.

Hey paucoin,
I'm sorry you're running into this audio issue. This seems like a software problem. There are a couple of things you can try.
In Playback Devices, which item listed is the Default (has the green checkmark)? Try setting Speakers as the default by selecting it and clicking the Set Default button.
You can also uninstall and reinstall the Audio driver.
1. Click the Start button
2. Type 'device'
3. Click Device Manager
3. Expand Sound, video and game controllers.
4. Double-click on Realtek Audio to open Properties
5. Click the Driver tab and let me know what version number is shown there.
6. Click the Uninstall button and when prompted, Restart.
The computer will restart and Windows will detect and reinstall the missing driver on its own. Let me know the driver version number and the results of those steps when you get a chance

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Hello al_paxanax,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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Thank you for writing to the Dell Community Forum.
Boot into the System Bios and make sure that Onboard Devices- Integrated Audio is On. Then exit the System Bios saving the change. Once back into Windows, open the Device Manager and make sure that ADI1983 HDA appears under Sound devices. Then re-test the rear green audio jack #4 using headphones. Also, reply to this post with the service tag of the system sent via private message so that I can look into the details of the system and assist you better.
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Unable to get sound from earphone Jack HP G60 348 CA

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