Unable to go to the iTunes store without the program unexpectedly ending.

What's going on and how can I fix this? I've started have these problems ever since I updated my Mac.

Oops! I posted this in the wrong forum. Can someone move this to just the iTunes for Mac forum?

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I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased

I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.

Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.

My apple IID has yet been in the iTunes store without credit card

My apple IID has yet been in the iTunes store without credit card

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

How to use Itunes Store without credit card

I've followed all the guides on how to download free apps in the Itunes store without having to enter a credit card, but there is no "none" option for me. What am I doing wrong? I just want to download free apps without having to enter a credit card since I don't have one anyway. Any help would be GREATLY appreciated. Thanks.

You've followed all the steps in this article exactly?
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is apparently critical.
If you still are unable to get it to work, you may not be able to open an account without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.) Perhaps a relative or friend would enter in their own credit card long enough to get your account activated after which they could remove the information.
Regards.

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, managed to reset but still unable to purchase apps from itunes store. Any good suggestion to fix this problem?

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks

Contact itunes support:
http://www.apple.com/support/itunes

HT1146 My mail icon is in the dock but I am unable to bring up the program when I click on it.

My maiil icon is in the dock but I am unable to bring up the program when I click on the icon.

It may have lost its connection (it is only an alias).
Delete it and create another one by dragging Mail from the Applications folder to the Dock.

HT5035 I can't seem to use the balance on my account in the itunes store without putting in the code of the original card. This has never happened before and I don't have the original card. Help please?

I can't seem to use the balance left in my i-tunes account without re-entering the code from the original i-tunes gift card. I no longer have the card. How can I purchase music using the balance without the card?

the code from the original i-tunes gift card is not required again once redeemed.
Riki from bc wrote:
I can't seem to use the balance left in my i-tunes account
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Can I download free apps from the iTunes store, without submitting a credit card number?

I've tried to download free Apps from the iTunes store several times. It tells me to login, so I do. Then it says "This Apple ID has not yet been used with the iTunes Store. Please review your account information." When I click Review, then I click continue, I Agree to the terms and conditions, then it wants me to enter my credit card number! BUT ITS FREE!!!!!

Hi..
Try here > Create an iTunes App Store account without a credit card
Apple verifies your account information with every transaction whether paid or free media.
Select None ...
FYI... the None option is not available in all countries.

Why I cannot buy anything from iTunes store without asking to contact iTunes support to complete the transaction

Is anything wrong with iTunes store? Nowadays it always asks to contact iTunes support before completing a transaction,,,which is very frustrating

They said, they would look into it. After two days the problem was solved. I started buying things from the stores without asking to contact the iTunes support. Three days after the problem started again. I contacted them again, they said they would look into it again and my account has been disabled now. I received mail from them yesterday and I was told that they are still working on it to find the exact problem with my account. Even to open another iTunes account now, one will still need to contact the iTunes support in order to complete the transaction. Many people has told me they are encountering the same problem.
I started having this problem since the day I updated my billing account information. I have used more than three different cards but the problem still persists.
I am just fed up. I have more than £10 Credit on my account that I cannot spend since this problem started.

How to sign into the iTunes store without a credit card?

For the past little while I have been very frustrated with itunes. I don't have an apple device, but I want to start legitimately purchasing the music I listen to (I live in Canada, so downloading music is legal, but I'd still like to purchase music to show support for artists I like)
So anyways, I download itunes and it says to make an account. Okay. So, I follow the steps and then it asks for my credit card information. I don't have one right now, so I just left it blank. Suddenly, RED BOXES. D: I hate red boxes. So I can't even create an apple ID, eh? Hmm..
So I go to the apple.com website and create an apple ID from there. Success! I can now go to the app store and get ready to purchase music...right? Wrong! "This apple ID has not yet been used with the iTunes store. Please review your account information."
Ooookkaayyyy...... so I follow the steps and once again I get to the billing information, which it won't let me skip, so I can't even sign in. I've done some googling and apparently there is or used to be a "none" option for the credit card?? Where has that gone? Why is it not there anymore??! >_>
What can I do do get around this?
TL;DR- I am so not apple savvy. Help me.
Btw, even when I put in the little code thingy for an itunes card in the itunes card box it still wants me to enter credit card info. :/
Eeeehhhhh..... Uhm, never mind. I guess I might have typed in the code wrong or something because it works now. Sorry for wasting youur time, everyone. I'm new to the whole apple scene, I'm an android convert... lol
Message was edited by: tarameikle

Hi tarameikle,
Well, bummer! I'm putting a link to the article that shows you how to set up an iTunes account with "None", but it requires a new Apple ID. If you are setting up an iTunes account with an existing Apple ID, a Credit Card is required....
This is the link for putting in "None" with a new Apple ID:
http://support.apple.com/kb/HT2534
This is the link for setting up an iTunes account with an existing Apple ID:
http://support.apple.com/kb/HT2589
It does say that once you have set it up with a credit card, you can change it to None (there's a link for that embedded in the second article).....but it appears that it requires a credit card to start with
Hope this info helps.
Cheers,
GB

I can't get into the itunes store without downloading itunes 10.3

I can't get into the itunes store through my itunes because the homepage has the add for updating to itunes 10. I tried to do it, but then realized I don't have the software for it, I need Mac OS 10.5 or higher and I have 10.4. How do I get to the itunes store still, surely I don't have to buy a whole new computer to keep using Itunes? Does anyone know anything about this?

I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

Unable to Sign In to Itunes Store

I'm trying to set up Apple TV. I cannot connect to the Itunes store via ATV. Each time I try, I get an error saying:
"Unable to Sign In - The Apple ID you entered couldn't be found or you password was incorrect. Please try again"
I am also having difficulty accessing YouTube.
I am able to connect to the itunes store via my macbook without any problems. I'm also able to download and view trailers and listen to music which have been synced.
This is what I have done so far. I have done a reset, restored, unplugged and updated software. Still nothing. I'm connected to the internet using a Time Capsule without any added firewall software. Everything is apple and plug and play just isn't working.
Any suggestions?

I also have "accessing iTunes Store...." when I try sign in to my account....
I can browse the store but not sign in.
I have recently added a Netgear DGN2000 router.......... checked all settings to no avail
If i swap the router for an alternative internet connection (a gsm modem - it works fine!)... maybe same problem?

Apple TV 2 Waiting for network services, unable to sign in to iTunes store

Received my Apple TV yesterday.
It is connected to my network (I have tried wired and wireless).
I can view movie previews and Podcasts.
I cannot sign in to the iTunes Store (therefore cant rent movies), cannot view Youtube videos (No content available), cannot use Netflix (Waiting for network services when I try).
I spoke to Apple support, they couldn't help. They say the problem is with my network or my ISP.
I have a Linksys WRT160N router, on which I have tried disabling the firewall.
My ISP is Telus, I am on their Fibre Optic network in BC. I wonder if Telus are blocking Apple TV?
Anyone else experiencing this?
Message was edited by: gbcecanada
Message was edited by: gbcecanada

I received my Apple TV yesterday.
I am running cable internet with 10Mbps constant.
So I connected it up and proceeded to issue after issue. I could not log into my Apple account. It was stating that my name or password was incorrect.
When I would start the unit it would stay at the waiting for network connections screen for several minutes!
I did all the tricks of turning the apple of and back on, NO FIX.
I tried to update the software, and I recieved a message that stated I have the most updated software, so....NO FIX
I did a full restore. The Apple TV downloaded the newest software and rebooted after about 7 minutes, NO FIX
I logged into my router and opened all ports, added ports 80 and 123, NO FIX
I also disabled my entire firewall on my router and turned off the WEP security feature...and what would you guess.....NO F I X!!
So I logged back into my router and reset all my original settings...still NO FIX.
SO here is the good part...Apparently the system has to connect to time.apple.com and get updated...it's sort of like a verification of the system.
So after it updated everything worked great! No unable to sign into my account. NO waiting on network connections anymore.
So the biggest advice I can give, especially after my 3 hours of gradually wasting my time until I almost threw the unit out my bedroom window, is connect it to your WIFI system and let it sit by itself for a few hours and let it connect to the Apple server.
Hope this helps everyone that, at some point, has shared my pain and frustration.

Can I watch something I bought on Itunes store without downloading it?

So its a little disappointing that I cant watch the show I just bought through Itunes Store in my Iphone 5s since the only option I have is to download the show. is there anyway I can watch it without having to download the episode. I thouth it work kind of like Netflix where it was all streaming, but I guess apple does not do that. I do not have enough storage on my iphone but I do on my iCloud, so do I have any option?

Sorry if want to use the app, you will need to download it.
If you're running out of space on your phone start deleting stuff apps/message/emails/ pics.
settings - general - usage - wait for the apps to populate - will show how you what is taking up all your space

Iam unable to purchace songs from itune store

Iam unable to buy music from the itunes store.

Sorry to hear that.
If you have a question, then explain your issue in far greater detail and ask it.

Unable to go to the iTunes store without the program unexpectedly ending.

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